Description

Why work for DreamHost?

We help people own their digital presence. It’s not just wishful thinking. It’s our noble cause — an idea that drives everything we do.

When you put your dreams online—your words, your photos, your creations—you shouldn’t have to worry about your service provider mining that data for marketing purposes. Those are your dreams — not ours! DreamHost’s open platform gives you the power to share your data and the freedom to control how it’s used.

Working for DreamHost you can be a steward of your own career. We invest in our people, we promote from within the organization when possible and we offer extensive training to aid in your success. In this role, we offer competitive salary, health, vision, and dental insurance, as well as a company-issued laptop, 401k, opportunities for growth, and much much more! We are proud to be a US employer with a fantastic culture and the ability to offer so much to our employees.

Benefits Offered

• Full health/vision/dental for the entire family at zero cost to team member

• 3% Safe Harbor contributed to 401(k) plus up to 1% employer match

• Opportunities for profit sharing and bonuses

• Generous time-off (starting at 15 vacation days)

• 11 Paid holidays (Technical Support and Technical Operations use a floating holiday policy)

• Paid sick leave (80 hours accrued)

• Tuition reimbursement (50⁄50 up to a specific amount)

• Pet Insurance

• Thrive Pass wellness allowance of $30 per month

• Udemy online learning courses

• Disability Insurance

• Generous maternity/paternity leave

• Discounted personal travel through corporate booking program Egencia

• Laid-back atmosphere

• Fun monthly company events

• Complimentary daily Lunch

• Free web hosting

Overview

The Delivery Lead operates at the program (cross-team) level, ensuring complex initiatives are planned, coordinated, and delivered successfully across teams and business functions. Working closely with Product Owners, Engineering Leads, and cross-functional stakeholders, the Delivery Lead is accountable for delivery quality from discovery through release, adoption, and post-delivery evaluation.

Success in this role requires technical fluency, systems thinking, sound judgment, and the ability to influence without direct authority while continuously improving how the organization delivers work.

Responsibilities

Delivery Leadership

• Lead delivery of complex initiatives from discovery through release and adoption.

• Ensure initiatives are ready to execute by validating requirements, dependencies, technical considerations, operational impacts, and stakeholder alignment.

• Define and adapt delivery strategies, including sequencing, phasing, incremental delivery, and risk mitigation.

• Coordinate execution across Product, Engineering, Design, QA, Infrastructure, and business stakeholders.

• Maintain visibility into delivery health, proactively addressing risks, dependencies, blockers, and changing priorities.

• Coordinate organizational readiness for launches, ensuring operational teams are prepared to support successful adoption.

• Communicate delivery status, risks, tradeoffs, and recommendations to stakeholders throughout the initiative lifecycle.

Cross-Functional Leadership

• Partner with Product Owners, Engineering Leads, and business stakeholders to improve planning, execution, and organizational outcomes.

• Facilitate alignment across teams while balancing scope, timeline, quality, dependencies, and business priorities.

• Challenge assumptions through thoughtful questioning and constructive facilitation.

• Surface risks, hidden dependencies, operational impacts, and alternative approaches before commitments are made.

• Drive timely decisions and appropriate escalation to maintain delivery momentum while protecting delivery quality.

Delivery Excellence

• Coordinate post-launch reviews, usage metrics, and stakeholder feedback to evaluate delivery outcomes and inform future decisions.

• Leverage AI to improve documentation, reporting, workflow management, and other delivery activities while validating AI-generated outputs.

• Identify opportunities to improve delivery standards, governance, readiness practices, and team collaboration.

• Partner with the Delivery Systems Administrator to implement approved improvements to delivery tooling, reporting, workflows, and automation.

• Share lessons learned and contribute to the continuous evolution of the organization’s delivery practices.

• Continuously deepen technical fluency and understanding of DreamHost’s systems and delivery ecosystem.

Requirements

Qualifications

Required

• 5+ years of experience leading software delivery, project management, product operations, or similar cross-functional initiatives.

• Strong understanding of Agile methodologies, software development lifecycles, and modern engineering practices.

• Technical fluency with web technologies, APIs, cloud platforms, AI-assisted development, and modern software architecture.

• Experience coordinating work across Product, Engineering, Design, QA, Infrastructure, and business stakeholders.

• Proven ability to influence decisions, resolve conflict, and drive alignment without direct authority.

• Strong analytical skills with the ability to identify risks, dependencies, and delivery constraints early.

• Excellent communication, facilitation, negotiation, and stakeholder management skills.

• Experience leveraging AI tools to improve planning, documentation, reporting, and delivery workflows.

• Strong organizational skills with the ability to manage multiple concurrent initiatives.

Preferred

• Bachelor’s degree in Business, Information Technology, Computer Science, Engineering, or a related field, or equivalent experience.

• Experience leading program-level initiatives spanning multiple teams or organizational domains.

• Experience improving delivery governance, standards, or operating practices.

Compensation

• $100,000-$120,000 / yearly

**DreamHost provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.**

Description

Why work for DreamHost?

We help people own their digital presence. It’s not just wishful thinking. It’s our noble cause — an idea that drives everything we do.

When you put your dreams online—your words, your photos, your creations—you shouldn’t have to worry about your service provider mining that data for marketing purposes. Those are your dreams — not ours! DreamHost’s open platform gives you the power to share your data and the freedom to control how it’s used.

Working for DreamHost you can be a steward of your own career. We invest in our people, we promote from within the organization when possible and we offer extensive training to aid in your success. In this role, we offer competitive salary, health, vision, and dental insurance, as well as a company-issued laptop, 401k, opportunities for growth, and much much more! We are proud to be a US employer with a fantastic culture and the ability to offer so much to our employees.

Benefits Offered

• Full health/vision/dental for the entire family at zero cost to team member

• 3% Safe Harbor contributed to 401(k) plus up to 1% employer match

• Opportunities for profit sharing and bonuses

• Generous time-off (starting at 15 vacation days)

• 11 Paid holidays (Technical Support and Technical Operations use a floating holiday policy)

• Paid sick leave (80 hours accrued)

• Tuition reimbursement (50⁄50 up to a specific amount)

• Pet Insurance

• Thrive Pass wellness allowance of $30 per month

• Udemy online learning courses

• Disability Insurance

• Generous maternity/paternity leave

• Discounted personal travel through corporate booking program Egencia

• Laid-back atmosphere

• Fun monthly company events

• Complimentary daily Lunch

• Free web hosting

Overview

The Delivery Lead operates at the program (cross-team) level, ensuring complex initiatives are planned, coordinated, and delivered successfully across teams and business functions. Working closely with Product Owners, Engineering Leads, and cross-functional stakeholders, the Delivery Lead is accountable for delivery quality from discovery through release, adoption, and post-delivery evaluation.

Success in this role requires technical fluency, systems thinking, sound judgment, and the ability to influence without direct authority while continuously improving how the organization delivers work.

Responsibilities

Delivery Leadership

• Lead delivery of complex initiatives from discovery through release and adoption.

• Ensure initiatives are ready to execute by validating requirements, dependencies, technical considerations, operational impacts, and stakeholder alignment.

• Define and adapt delivery strategies, including sequencing, phasing, incremental delivery, and risk mitigation.

• Coordinate execution across Product, Engineering, Design, QA, Infrastructure, and business stakeholders.

• Maintain visibility into delivery health, proactively addressing risks, dependencies, blockers, and changing priorities.

• Coordinate organizational readiness for launches, ensuring operational teams are prepared to support successful adoption.

• Communicate delivery status, risks, tradeoffs, and recommendations to stakeholders throughout the initiative lifecycle.

Cross-Functional Leadership

• Partner with Product Owners, Engineering Leads, and business stakeholders to improve planning, execution, and organizational outcomes.

• Facilitate alignment across teams while balancing scope, timeline, quality, dependencies, and business priorities.

• Challenge assumptions through thoughtful questioning and constructive facilitation.

• Surface risks, hidden dependencies, operational impacts, and alternative approaches before commitments are made.

• Drive timely decisions and appropriate escalation to maintain delivery momentum while protecting delivery quality.

Delivery Excellence

• Coordinate post-launch reviews, usage metrics, and stakeholder feedback to evaluate delivery outcomes and inform future decisions.

• Leverage AI to improve documentation, reporting, workflow management, and other delivery activities while validating AI-generated outputs.

• Identify opportunities to improve delivery standards, governance, readiness practices, and team collaboration.

• Partner with the Delivery Systems Administrator to implement approved improvements to delivery tooling, reporting, workflows, and automation.

• Share lessons learned and contribute to the continuous evolution of the organization’s delivery practices.

• Continuously deepen technical fluency and understanding of DreamHost’s systems and delivery ecosystem.

Requirements

Qualifications

Required

• 5+ years of experience leading software delivery, project management, product operations, or similar cross-functional initiatives.

• Strong understanding of Agile methodologies, software development lifecycles, and modern engineering practices.

• Technical fluency with web technologies, APIs, cloud platforms, AI-assisted development, and modern software architecture.

• Experience coordinating work across Product, Engineering, Design, QA, Infrastructure, and business stakeholders.

• Proven ability to influence decisions, resolve conflict, and drive alignment without direct authority.

• Strong analytical skills with the ability to identify risks, dependencies, and delivery constraints early.

• Excellent communication, facilitation, negotiation, and stakeholder management skills.

• Experience leveraging AI tools to improve planning, documentation, reporting, and delivery workflows.

• Strong organizational skills with the ability to manage multiple concurrent initiatives.

Preferred

• Bachelor’s degree in Business, Information Technology, Computer Science, Engineering, or a related field, or equivalent experience.

• Experience leading program-level initiatives spanning multiple teams or organizational domains.

• Experience improving delivery governance, standards, or operating practices.

Compensation

• $100,000-$120,000 / yearly

**DreamHost provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.**

About Toptal Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and...

Why Entersekt

Founded over 16 years ago, with more recent investments from Accel-KKR, Entersekt is a leader in digital banking fraud prevention and payment security, including mobile authentication, mobile app security, and 3D Secure authentication for issuers, acquirers and payment networks. We offer highly scalable products with a track record of success across multiple continents.

Entersekt enables secure digital transactions for leading financial institutions globally. We exist to create a world where everyone can transact digitally without fear or compromise. Currently, we protect the digital transactions of over 210 million active users on our platform and hold 120 active patents that recognize innovation in digital security, payments, and user experience. Entersekt offers customers secure authentication and digital payments experiences that remove unnecessary friction. Entersekt has a diverse product portfolio and aggressive roadmap that positions the company well to sustain competitive advantage as it expands globally with emphasis on North America and European markets.

Quality at Entersekt is a shared engineering responsibility, not a final test phase. Our Quality Engineering function provides the standards, automation and independent evidence needed to deliver confidently in a regulated environment.

The Ideal Candidate

The ideal candidate is a hands-on technical and people leader with deep expertise in software quality engineering and automation. They combine strong technical depth with the ability to influence teams that do not report directly to them, balancing engineering excellence, automation strategy, release assurance and quality leadership.

They are comfortable staying close to the code, pipelines and automation frameworks while leading engineers and providing clear quality guidance across cross-functional teams. They know how to make release risk explicit, hold a quality position under pressure, resolve issues directly with accountable peers and escalate appropriately when risks exceed agreed tolerances.

The successful candidate demonstrates strong judgement, the ability to assess risk objectively and the confidence to deliver difficult feedback constructively while maintaining strong working relationships.

The Role

The QE & Automation Lead is accountable for QE-owned assurance across Entersekt’s 3DS portfolio, including the Access Control Server, associated integrations and scheme certification obligations, together with delegated areas of the shared automation framework.

This role leads the Quality Engineers assigned to the portfolio while remaining actively involved in technical execution and decision-making. The incumbent is responsible for ensuring automation effectiveness, quality visibility, release confidence and continuous improvement in testing practices across the product line.

A fundamental aspect of the role is influencing engineering teams, product teams and delivery stakeholders to continuously improve product quality while supporting the needs of a highly regulated and security critical environment.

Responsibilities

Automation and Engineering Leadership

• Own the technical design and day-to-day health of QE-owned API, web, mobile, integration, end-to-end and regression automation frameworks.
• Lead automation delivery across Java, Playwright, Selenium WebDriver, TestNG, Maven and Appium.
• Remain hands-on through architecture decisions, code reviews, complex test implementation and root-cause analysis of automation failures.
• Drive regression reliability through deterministic test data, stable setup and teardown processes, transparent quarantine rules and active flaky-test reduction.
• Embed suitable automation suites and quality evidence into GitLab CI/CD pipelines.
• Progress quality gates from monitored thresholds towards enforced automated controls where appropriate.

Release Assurance and Quality Intelligence

• Develop risk-based test strategies aligned to customer impact, architecture, regulatory obligations, scheme requirements, integration risk and production history.
• Produce evidence-based release assessments covering testing scope, automation outcomes, open defects, coverage limitations, residual risk and release recommendations.
• Ensure release feedback is available early enough to influence delivery decisions.
• Maintain traceable, reproducible certification, compliance and audit evidence, including scheme certification obligations.
• Monitor and report on regression health, risk coverage, defect escape rates, repeat incidents and automation reliability.
• Convert root-cause findings into ongoing quality improvements and corrective test coverage.

People Leadership

• Lead, mentor and develop Quality Engineers within the 3DS portfolio.
• Manage performance through continuous and actionable feedback.
• Ensure development and growth discussions are ongoing and that formal reviews contain no surprises.
• Support team capability development and capacity planning.

Cross-Functional Leadership

• Coach Development and Product teams on shift-left quality practices.
• Reinforce developer ownership of unit, component and feature-functional testing.
• Where ownership is not sufficiently established, actively drive improvements.
• Partner closely with Agile Delivery Leads and Scrum Masters regarding readiness, planning and dependencies.
• Collaborate with Platform and DevOps teams on environments, test data management and observability.
• Resolve quality concerns directly with accountable engineering and delivery stakeholders.
• Escalate appropriately only where issues remain unresolved or exceed agreed risk tolerances.

Continuous Improvement

• Establish and maintain an agreed quality baseline.
• Improve test automation maturity, regression effectiveness and engineering quality practices.
• Reduce defect escape rates, repeat incidents and unnecessary escalations.
• Increase early engagement between QE, Development, Product and Delivery teams.
• Drive measurable improvements to quality outcomes throughout the product lifecycle.

Skills and Experience

Successful candidates for this role will generally possess the following qualifications and skills:

• 6+ years of software quality engineering and test automation experience.
• Demonstrated technical leadership of automation frameworks or complex testing solutions.
• Strong Java knowledge and object-oriented design expertise.
• Significant hands-on experience with Playwright, Selenium WebDriver, TestNG, Maven and Appium, or equivalent technologies with the ability to become effective quickly.
• Experience designing API, web, mobile, integration and end-to-end automation solutions for distributed service-based systems.
• Strong CI/CD and GitLab pipeline experience, including:
• Parallelisation
• Automated quality gates
• Reporting and visibility
• Failure diagnosis and troubleshooting
• Experience treating flaky tests, test data challenges and environment stability as engineering reliability problems.
• Strong risk management judgement and experience creating risk-based test strategies and release assessments.
• Experience leading, mentoring and developing engineering teams.
• Performance management, coaching and capacity planning experience.
• Working knowledge of AI-assisted software engineering for test design, code generation, maintenance and failure analysis.
• Demonstrated ability to critically evaluate AI-generated outputs and deliver measurable value from AI-enabled practices.
• Advantageous
  • 3D Secure (3DS) experience.
  • EMVCo scheme certification experience.
  • Payments industry experience.
  • Experience working in regulated or security-critical environments.
  • Contract testing experience.
  • Service virtualisation experience.
  • Performance testing experience.
  • Application security testing experience.
  • JUnit 5.
  • Containers and container platforms.
  • Device farms.
  • Observability tooling.
  • Experience improving automation maturity in established, long-lived codebases with inherited test coverage.

Personality Attributes

Weighted equally with technical depth, as much of the role’s success depends on influencing teams that do not report directly to the QE function.

• Strong problem‑solving and analytical thinking skills.
• Clear and effective communicator with both technical and non‑technical stakeholders.
• Comfortable working independently and taking ownership.
• Collaborative team player with a pragmatic, delivery‑focused mindset.
• Strong attention to quality, security and maintainability.

We place a lot of value on how we treat prospective employees and appreciate the time and effort that goes into job hunting. That is why we aim to keep the hiring process as quick and seamless as possible while ensuring the best possible fit for both you and the company.

Working at Entersekt is truly a dream. You get exposed to cutting-edge technology, colleagues who are leaders in their fields, and an awesome working environment that includes flexible hours, remote work, and plenty of growth opportunities.

Apply for this position by following the “apply now” tab and or viewing our other roles at Entersekt Careers page.

Entersekt is an Equal Opportunity Employer:

We are committed to building an inclusive and diverse workforce that reflects the global communities we serve. For all South Africa-based roles, preference will be given to candidates from historically disadvantaged groups, in accordance with local Employment Equity objectives.

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

We are seeking a seasoned Engineering Manager for Toast Now - the team putting the power of the entire Toast platform into the pockets of restaurant managers and operators.  Our ToastNow app has a rating of 4.9 stars. Our goal is to deliver native app experiences that empower restaurant operators to manage their business in real-time, whether from the restaurant floor, the back office, or their couch at home.

We’re delivering an innovative new product on modern mobile technologies. Our teams are very agile and extremely customer-focused. UX, PM, and software engineers work hand-in-hand every day, and teams get feedback directly from pilot customers. We have high standards for customer satisfaction, and we strive to deliver high quality features in rapid iterative cycles.

The talent density on this team is high with low homogeneity - folks drive impact and value differently, and we’re looking for a seasoned individual to lead such a high performing team.

A day in the life (Responsibilities)

• Drive delivery of business outcomes, including planning, schedule, and execution
• Drive cross-team and cross-organization efforts with predictable results and excellent collaboration
• Collaborate closely with PM and UX to fill the teams’ backlog with actionable, valuable work
• Ensure end-to-end quality and delivery of software, including ownership of monitoring and production issues
• Hire and develop new team members
• Coach individuals in professional and technical development
• Champion the use of AI tools and practices to accelerate development, improve team velocity, and pioneer new ways of building - setting the bar for what it means to be an AI-first engineering organization.

What you’ll need to thrive (Requirements)

• Experience leading and mentoring successful teams to drive predictable business results
• Experience delivering a high quality iOS and/or Android experience - both inside the app and across the native stack
• Experience managing a mix of core contributions & away team engagements
• Experience delivering products on technologies such as GraphQL and microservices
• Not afraid to get hands-on or go deep to help the team reach its goals - and you encourage high agency and exploring creative outlets
• A desire to build diverse teams that win together and prioritize customer success

AI at Toast

At Toast, one of our company values is that we’re hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

#LI-REMOTE

The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits. You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy.

Zone A

$230,000—$368,000 USD

Zone B

$200,000—$320,000 USD

Zone C

$180,000—$288,000 USD

How Toast Uses AI in its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring

Our Approach to Hybrid Working

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast

Diversity, Equity, and Inclusion is Baked into our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

---—

For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

We are seeking a seasoned Engineering Manager for Toast Now - the team putting the power of the entire Toast platform into the pockets of restaurant managers and operators.  Our ToastNow app has a rating of 4.9 stars. Our goal is to deliver native app experiences that empower restaurant operators to manage their business in real-time, whether from the restaurant floor, the back office, or their couch at home.

We’re delivering an innovative new product on modern mobile technologies. Our teams are very agile and extremely customer-focused. UX, PM, and software engineers work hand-in-hand every day, and teams get feedback directly from pilot customers. We have high standards for customer satisfaction, and we strive to deliver high quality features in rapid iterative cycles.

The talent density on this team is high with low homogeneity - folks drive impact and value differently, and we’re looking for a seasoned individual to lead such a high performing team.

A day in the life (Responsibilities)

• Drive delivery of business outcomes, including planning, schedule, and execution
• Drive cross-team and cross-organization efforts with predictable results and excellent collaboration
• Collaborate closely with PM and UX to fill the teams’ backlog with actionable, valuable work
• Ensure end-to-end quality and delivery of software, including ownership of monitoring and production issues
• Hire and develop new team members
• Coach individuals in professional and technical development
• Champion the use of AI tools and practices to accelerate development, improve team velocity, and pioneer new ways of building - setting the bar for what it means to be an AI-first engineering organization.

What you’ll need to thrive (Requirements)

• Experience leading and mentoring successful teams to drive predictable business results
• Experience delivering a high quality iOS and/or Android experience - both inside the app and across the native stack
• Experience managing a mix of core contributions & away team engagements
• Experience delivering products on technologies such as GraphQL and microservices
• Not afraid to get hands-on or go deep to help the team reach its goals - and you encourage high agency and exploring creative outlets
• A desire to build diverse teams that win together and prioritize customer success

AI at Toast

At Toast, one of our company values is that we’re hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

#LI-REMOTE

The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits. You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy.

Zone A

$230,000—$368,000 USD

Zone B

$200,000—$320,000 USD

Zone C

$180,000—$288,000 USD

How Toast Uses AI in its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring

Our Approach to Hybrid Working

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast

Diversity, Equity, and Inclusion is Baked into our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

---—

For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

About EnodeThe grid was built for predictable, centralised power. Today it’s absorbing intermittent supply from grid scale solar and wind, alongside dynamic demand from EVs, heat pumps, and home batteries....

About Enode

The grid was built for predictable, centralised power. Today it’s absorbing intermittent supply from grid scale solar and wind, alongside dynamic demand from EVs, heat pumps, and home batteries. The missing piece is software that can connect and orchestrate these devices at scale.

Enode provides the infrastructure layer that makes this possible. Our Connect API gives energy companies a single integration to 1000+ devices across 80+ brands. Our optimisation tooling gives energy companies the building blocks to manage those devices locally - think smart charging for EVs. Our Flex product turns those connected devices into a flexible, controllable asset for energy companies.

We work with device manufacturers across the energy hardware ecosystem - from EV brands to heat pump and solar inverter producers. Our customers are energy retailers, utilities, and traders building the next generation of energy services. We’re backed by Y Combinator, Lowercarbon Capital, and Creandum.

The decisions made now will shape how the energy system gets built. We’re looking for people who take ownership, move fast, and care deeply about the role technology can play in the energy transition.

AI is fundamental to how we work

AI is how a team our size keeps rewiring the way we work, fast enough to match what our mission demands. We look for people who reach for AI as a reflex and who can drop a habit that used to work. People who care about unblocking others, not just about what they ship themselves. If that’s not quite how you work yet but it’s the direction you’re heading, we’d still like to hear from you. We assess this in our interview process, alongside everything else we look at.

What we’re looking for:

We’re hiring an Engineering Manager to lead the team building the software layer that connects EVs, chargers, solar, and batteries, so customers can optimize across fleets of homes and within each home, helping people manage their own energy while participating in grid-scale optimization. That means redesigning for speed, reliability, and broader coverage, evolving from controlling individual devices to optimizing the entire home, driveway included.

AI is raising the bar for engineering leadership, and we need someone who leads people, not just process, who sets a standard the team is proud to clear, and tells leadership what it needs to hear. Our people are our most valuable asset, and we’re looking for someone who leads like that. You will:

• Own the team’s technical vision end to end, not just execute someone else’s roadmap. You partner effectively with the product team to create an ambitious roadmap

• Define what “great” looks like, and refuse to settle for less. Your definition comes from past experiences of seeing great teams succeed

• Sit at the table with the CTO to shape strategy, product bets, and the roadmap for a business area we’re still inventing

• Sit on the engineering leadership team, your job doesn’t stop at your team’s edge

• Lead the charge on AI adoption: find where it changes how we build, ship, and operate, and make it real, not theoretical

• Hire and grow people who make the team sharper, not just bigger. You are a coach to your teammates and help them reach their full potential

• Set expectations that are impossible to misread, then hold people to them with empathy and firmness, in equal measure

• Delegate like you mean it: give your team real ownership, not just tasks

• Push back on me (the CTO), on stakeholders, on plans that don’t hold up, and do it in a way that builds trust, not friction

• Build relationships people actually rely on, across engineering, product, and leadership

• Be the person your team and peers come to think out loud with, no judgment, direct feedback both ways.

This role will be right for you, if:

• 3+ years managing engineers, and you love it!

• You have values you won’t compromise, even when it costs you something; tell us what those are!

• You are driven and ambitious, you push for hard goals and hold a high bar for yourself and everyone around you, consistently

• You have good instincts for when to keep it simple and when a clever solution is worth the complexity

• You’ve led remote, distributed teams and know what holds people together at a distance

• You think past your own team, comfortable shaping decisions at the engineering leadership-team level

• You’ve built AI products that have contributed meaningfully to the team’s success

• You do your best work with your stakeholders in the room, not despite them

• Strong opinions, loosely held; you’ll fight for a position, and drop it the moment the evidence says you’re wrong

• Genuinely interested in the Energy shift, not just management as a craft, but this problem specifically

• Proactive to a fault; you spot the problem before anyone asks you to, and find ways to fix it

• People do better work around you; that’s not an accident, it’s how you lead and inspire

• You’ve made lots of mistakes in the past and can tell us what that taught you and how it shaped the manager you are today

• Bonus: you’ve worked across very different environments or company stages, and can tell us what that taught you

• Note: whether you want to stay hands-on as a player-coach or focus fully on management, both are welcome!

What we offer:

• Opportunity to join and impact an early-stage climate tech startup with global aspirations as we scale.

• A mission-driven, fun and caring environment with high drive and ambition.

• Competitive compensation, including a very attractive employee option program - you’re part of our journey.

• Access to best in class AI tooling, we think the ceiling on what a small team can do has fundamentally shifted, and we want you to feel that.

• Real investment in your AI fluency. Dedicated time to build the skill, an internal skills library you can contribute to, and the tooling budget to work properly.

• Remote-first in Europe, with the option of attending an office in Oslo or receiving a co-working pass on demand.

• Three annual off-sites to connect with the team in exciting & fun places.

• Flexible, human-first culture.

• Stipend for setting up your home office.

---—————————————————————————————

A few things to note:

• Enode is an equal opportunities employer. Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may just be the right candidate for this or other roles.

• Our values are integral to the way we work and are embedded into all our hiring processes. You can read more about our values here.

Description

Sprout Social is looking for an Engineering Manager to lead our Tooling team.

Why join Sprout’s Engineering team?

At Sprout, we believe great engineering organizations are built on exceptional developer experience. Our Tooling team creates the platforms, automation, and workflows that enable hundreds of engineers to build, test, deploy, and operate software safely and efficiently.

As the Engineering Manager for Tooling, you’ll lead a team responsible for improving developer productivity across the company. From modern Continuous Delivery and CI/CD platforms to AI-powered developer workflows, engineering observability, release automation, and internal developer tooling, your team’s work directly impacts every engineer at Sprout.

Work closely with Product Engineering teams to understand pain points and prioritize improvements that meaningfully increase developer velocity.

You’ll partner closely with engineering leaders across Infrastructure and Product Engineering to reduce friction, improve reliability, and enable teams to ship software faster with confidence.

What you’ll do

• Lead, coach, and develop a team of SRE’s focused on Developer Experience and Engineering Productivity.
• Partner with Engineering leadership to define the long-term vision for developer tooling across Sprout.
• Drive the evolution of our Continuous Delivery platform, deployment automation, and release workflows.
• Lead modernization efforts across our CI/CD ecosystem.
• Partner with Infrastructure and Security teams to build secure-by-default engineering workflows.
• Guide technical direction for internal platforms supporting software development, deployment, monitoring, and operational excellence.
• Foster engineering best practices around automation, reliability, testing, and operational maturity.
• Help teams improve software delivery performance using DORA metrics and engineering health indicators.
• Enable adoption of AI-assisted engineering workflows and autonomous development tooling.
• Work closely with Product Engineering teams to understand pain points and prioritize improvements that meaningfully increase developer velocity.
• Support strategic infrastructure initiatives including deployment platforms, release management, engineering observability, source control automation, and internal developer portals.
• Build an inclusive, collaborative engineering culture focused on continuous improvement.

Areas owned by the Tooling team

Examples of platforms and technologies owned or supported include:

• Continuous Delivery platform
• GitHub Actions
• Jenkins modernization
• Deployment automation
• Build and release pipelines
• Internal developer tooling
• Engineering AI platforms and autonomous agents
• Datadog developer integrations
• PagerDuty engineering integrations
• Package management and artifact repositories
• Source control automation
• Engineering productivity metrics
• Observability

What you’ll bring

We’re looking for a collaborative engineering leader who enjoys solving large scale engineering productivity challenges.

Minimum qualifications

• 3-5+ years managing software engineering teams
• 7+ years building and operating production software systems
• Experience leading cross-functional technical initiatives across multiple engineering organizations
• Experience designing and operating CI/CD systems and modern software delivery pipelines
• Experience with cloud-native platforms such as Kubernetes and AWS
• Experience improving engineering productivity through automation

Preferred qualifications

• Experience with GitHub Actions or similar CI/CD platforms
• Experience leading Developer Experience or Platform Engineering teams
• Experience with deployment orchestration and release automation
• Experience with Infrastructure-as-Code and platform automation
• Experience implementing software delivery metrics such as DORA
• Experience evaluating or implementing AI assisted software development workflows
• Experience with observability platforms such as Datadog, Sentry, Grafana, or OpenTelemetry
• Experience supporting internal engineering platforms used across large engineering organizations

How you’ll grow

Within 1 month

• Complete Sprout’s onboarding program.
• Meet your team, stakeholders, and partner engineering organizations.
• Learn our software delivery lifecycle, deployment platforms, and developer workflows.
• Build relationships with Product Engineering, Infrastructure, Security, and Engineering Leadership.
• Understand current priorities around Continuous Delivery, CI CD modernization, and developer productivity.

Within 3 months

• Begin leading quarterly planning with your team.
• Develop a roadmap for engineering productivity improvements.
• Understand key developer pain points and identify opportunities to reduce friction.
• Partner with Engineering leaders to prioritize platform investments.
• Contribute to technical planning and architecture discussions for internal developer platforms.
• Help drive adoption of engineering best practices across multiple product teams.

Within 6 months

• Successfully deliver several meaningful improvements to developer experience and software delivery.
• Coach engineers through career development, performance feedback, and technical growth.
• Drive measurable improvements in deployment speed, reliability, and engineering efficiency.
• Lead cross functional initiatives spanning Infrastructure and Product Engineering.
• Establish clear operational metrics for Tooling platform health and adoption.
• Help teams safely adopt new deployment capabilities and engineering workflows.

Within 12 months

• Establish the Tooling team as a trusted engineering platform organization.
• Deliver measurable improvements in developer productivity and software delivery performance.
• Build and execute a multi-quarter roadmap aligned with Engineering strategy.
• Partner with senior engineering leadership on long-term platform investments.
• Develop future technical leaders within the team.
• Champion continuous improvement across engineering through automation, standardization, and developer focused platform investments.
• Help shape the future of AI-enabled software development at Sprout.

Success in this role

Success is not measured by the number of features shipped by your own team. It is measured by the productivity, reliability, and satisfaction of every engineering team that relies on the platforms you build.

You’ll know you’re succeeding when:

• Engineering teams deploy more frequently and with greater confidence.
• Developer friction decreases through automation and self-service platforms.
• Software delivery metrics improve across the organization.
• Developers adopt your platforms because they are intuitive and valuable.
• The Tooling team becomes a trusted strategic partner for engineering leaders.
• Engineers spend more time building customer value and less time managing infrastructure, tooling, and deployment complexity.

Our Benefits Program We’re proud to regularly be recognized for our team, product, and culture. We invest in our team with a comprehensive, competitive benefits program:

• 100% Employer-Paid Health Benefits: We cover 100% of the premiums for you and your eligible dependents, including comprehensive medical, dental (basic & major), vision, life insurance, and disability.
• Generous Paid Time Off: 25 days of vacation annually, plus 5 paid sick days, all public holidays, and additional company-wide Rest & Recharge days.
• Premium Mental Health Support: Full, free access to Modern Health for you and your dependents, including coaching, therapy sessions, and digital wellness resources.
• Annual Lifestyle Stipend: A $950 CAD annual Lifestyle Spending Account to spend on your physical, mental, and financial well-being.
• Remote Work Support: A one-time $550 USD (equivalent) stipend to set up your home office, plus a monthly $50 USD (equivalent) stipend for internet.
• Personalized Financial Wellness: No-cost, confidential access to financial experts through Your Money Line to support your personal financial goals.
• Family & Care Support: Access to subsidized child and eldercare options through Care.com.
• Charitable Giving: A company match for your donations to eligible organizations.

* This list is for informational purposes only. Benefit offerings are discretionary and subject to change and do not constitute a contract or guarantee of benefits.

Our salary ranges reflect the expected earning potential for this role. Individual pay is based on geographic zone, relevant experience, and skills.

Our current hiring range for this role: CA$170,600 – CA$213,300 annually. Offers are made within this range, with opportunities to grow within the broader band based on performance and impact.

We share both our current hiring range and our broader geographic salary bands to provide transparency into our compensation philosophy. This ensures you understand not only your starting potential but also the long-term growth opportunities available as you progress in your role.

The full base pay range for this role is CA$170,600 – CA$256,000.

These ranges were determined by a market-based compensation approach; we used data from trusted third-party compensation sources to set equitable, consistent, and competitive ranges. We also evaluate compensation bi-annually, identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed.

If you require a reasonable accommodation for any part of the interview process or to submit your application, please email us at accommodations@sproutsocial.com. Include the nature of your request and your preferred contact information. We’ll do everything we can to support your success during our recruitment process while upholding your privacy. Please note that only inquiries regarding accommodations will receive a response from this email address; other inquiries will not be addressed (e.g., you send your resume but are not requesting an accommodation).

Candidates for this remote work opportunity must be based in either Alberta, British Columbia or Ontario. If you are based in another location within Canada, we aren’t able to hire in your location at this time.

#LI-Remote

Sprout Social Inc. and its subsidiaries process personal data submitted through your application to assess your qualifications for employment and to inform our hiring decision and, where applicable, for required governmental reporting. For more information, please review Sprout’s Global Applicant Privacy Notice.

Who We Are:

Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24⁄5 trading, and more.

Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.

Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We’re deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.

Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.

Our Team Members:

We’re a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!

We’re searching for passionate individuals eager to contribute to Alpaca’s rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.

Your Role:

Your job is to lead the team building Alpaca’s algo trading platform to satisfy our users who expect high quality and performance from their brokerage service. You will design and architect our platform by wearing many different hats in a small team. As a Team Lead you will still write code and make critical technical decisions, but you are also accountable for how the team works: what it builds, how it prioritizes, how it grows, and how reliably it ships.

This is a hands-on leadership role, not a pure management role. We expect you to stay close to the code and the system, and to spend a meaningful part of your time in the codebase, in design reviews, and on production issues. At the same time you will own the team’s roadmap, its delivery, and the development of the engineers on it.

The technical bar for this role is the same as our Senior/Staff Software Engineer bar: deep knowledge in both frontend and backend, databases and distributed systems, as well as broad experience from low to high level in CPU-level hardware for high throughput, robust concurrency system design, abstract distributed system architecture for high availability and object-oriented data modeling with long term growth in mind.

You must have previous software engineering experience with trading or exchange systems (OMS, EMS, exchanges, market making, algorithmic trading, quant trading), and previous experience leading engineers.

What you will own:

• Technical direction and architecture for the team’s services, including trade-off decisions and their long term consequences
• Roadmap and delivery: breaking down ambiguous business goals into scoped, sequenced engineering work and shipping it predictably
• Day-to-day execution: sprint or cycle planning, unblocking engineers, keeping work in flight visible to stakeholders
• Code and design quality: setting the standard through reviews, design docs, and your own contributions
• Production ownership: reliability, latency and correctness targets for the team’s systems, on-call health, and incident follow-through
• People: hiring, onboarding, 1:1s, feedback, performance and career growth for a small team of engineers
• Cross-team collaboration with product, operations, compliance, clearing and the other engineering teams

Requirements:

• Strong, experienced software engineer at a senior or staff level who has led a team, formally or as a tech lead
• Demonstrated ability to grow engineers: mentoring, feedback, and raising the level of people around you
• Track record of delivering complex systems on schedule, including scoping, sequencing and cutting the right things
• Coding skills in both low and high level languages around C/C++, Go, Zig, Rust, Java, Scala, Python
• Low latency and high throughput optimization
• Experience with messaging queues and message brokers
• Analytical data-oriented mindset and skills
• Knowledge of algorithms, distributed systems, scalability, high availability, databases, low latency systems and concurrency control
• System design skills with object-oriented data modeling, service-oriented architectures, system abstraction
• Experience with the development and implementation of Order Management systems (OMS) and Risk Management systems (RMS)
• Clear written and verbal communication, including with non-engineering stakeholders
• Comfort operating with ambiguity and limited process, as expected at an early stage startup

Nice to have:

• Experience hiring and building out an engineering team from a small base
• Experience owning a production trading or brokerage system as the accountable lead
• Algo trading experience (either professional or personal)
• FIX protocol knowledge
• Experience with observability, tracing, continuous profiling and benchmarking
• Financial market (exchange, broker-dealers, clearing, etc.) knowledge
• Experience with financial ledgers
• Statistical and quantitative analysis skills
• Experience with major cloud platforms (we primarily use GCP)
• Experience with Docker and Kubernetes
• Experience working with distributed, remote-first teams across time zones

How We Take Care of You:

• Competitive Salary & Stock Options
• Health Benefits
• New Hire Home-Office Setup: One-time USD $500
• Monthly Stipend: USD $150 per month via a Brex Card

Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

Recruitment Privacy Policy

About Enode

The grid was built for predictable, centralised power. Today it’s absorbing intermittent supply from grid scale solar and wind, alongside dynamic demand from EVs, heat pumps, and home batteries. The missing piece is software that can connect and orchestrate these devices at scale.

Enode provides the infrastructure layer that makes this possible. Our Connect API gives energy companies a single integration to 1000+ devices across 80+ brands. Our optimisation tooling gives energy companies the building blocks to manage those devices locally - think smart charging for EVs. Our Flex product turns those connected devices into a flexible, controllable asset for energy companies.

We work with device manufacturers across the energy hardware ecosystem - from EV brands to heat pump and solar inverter producers. Our customers are energy retailers, utilities, and traders building the next generation of energy services. We’re backed by Y Combinator, Lowercarbon Capital, and Creandum.

The decisions made now will shape how the energy system gets built. We’re looking for people who take ownership, move fast, and care deeply about the role technology can play in the energy transition.

AI is fundamental to how we work

AI is how a team our size keeps rewiring the way we work, fast enough to match what our mission demands. We look for people who reach for AI as a reflex and who can drop a habit that used to work. People who care about unblocking others, not just about what they ship themselves. If that’s not quite how you work yet but it’s the direction you’re heading, we’d still like to hear from you. We assess this in our interview process, alongside everything else we look at.

What we’re looking for:

We’re hiring an Engineering Manager to lead the team building the software layer that connects EVs, chargers, solar, and batteries, so customers can optimize across fleets of homes and within each home, helping people manage their own energy while participating in grid-scale optimization. That means redesigning for speed, reliability, and broader coverage, evolving from controlling individual devices to optimizing the entire home, driveway included.

AI is raising the bar for engineering leadership, and we need someone who leads people, not just process, who sets a standard the team is proud to clear, and tells leadership what it needs to hear. Our people are our most valuable asset, and we’re looking for someone who leads like that. You will:

• Own the team’s technical vision end to end, not just execute someone else’s roadmap. You partner effectively with the product team to create an ambitious roadmap

• Define what “great” looks like, and refuse to settle for less. Your definition comes from past experiences of seeing great teams succeed

• Sit at the table with the CTO to shape strategy, product bets, and the roadmap for a business area we’re still inventing

• Sit on the engineering leadership team, your job doesn’t stop at your team’s edge

• Lead the charge on AI adoption: find where it changes how we build, ship, and operate, and make it real, not theoretical

• Hire and grow people who make the team sharper, not just bigger. You are a coach to your teammates and help them reach their full potential

• Set expectations that are impossible to misread, then hold people to them with empathy and firmness, in equal measure

• Delegate like you mean it: give your team real ownership, not just tasks

• Push back on me (the CTO), on stakeholders, on plans that don’t hold up, and do it in a way that builds trust, not friction

• Build relationships people actually rely on, across engineering, product, and leadership

• Be the person your team and peers come to think out loud with, no judgment, direct feedback both ways.

This role will be right for you, if:

• 3+ years managing engineers, and you love it!

• You have values you won’t compromise, even when it costs you something; tell us what those are!

• You are driven and ambitious, you push for hard goals and hold a high bar for yourself and everyone around you, consistently

• You have good instincts for when to keep it simple and when a clever solution is worth the complexity

• You’ve led remote, distributed teams and know what holds people together at a distance

• You think past your own team, comfortable shaping decisions at the engineering leadership-team level

• You’ve built AI products that have contributed meaningfully to the team’s success

• You do your best work with your stakeholders in the room, not despite them

• Strong opinions, loosely held; you’ll fight for a position, and drop it the moment the evidence says you’re wrong

• Genuinely interested in the Energy shift, not just management as a craft, but this problem specifically

• Proactive to a fault; you spot the problem before anyone asks you to, and find ways to fix it

• People do better work around you; that’s not an accident, it’s how you lead and inspire

• You’ve made lots of mistakes in the past and can tell us what that taught you and how it shaped the manager you are today

• Bonus: you’ve worked across very different environments or company stages, and can tell us what that taught you

• Note: whether you want to stay hands-on as a player-coach or focus fully on management, both are welcome!

What we offer:

• Opportunity to join and impact an early-stage climate tech startup with global aspirations as we scale.

• A mission-driven, fun and caring environment with high drive and ambition.

• Competitive compensation, including a very attractive employee option program - you’re part of our journey.

• Access to best in class AI tooling, we think the ceiling on what a small team can do has fundamentally shifted, and we want you to feel that.

• Real investment in your AI fluency. Dedicated time to build the skill, an internal skills library you can contribute to, and the tooling budget to work properly.

• Remote-first in Europe, with the option of attending an office in Oslo or receiving a co-working pass on demand.

• Three annual off-sites to connect with the team in exciting & fun places.

• Flexible, human-first culture.

• Stipend for setting up your home office.

---—————————————————————————————

A few things to note:

• Enode is an equal opportunities employer. Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may just be the right candidate for this or other roles.

• Our values are integral to the way we work and are embedded into all our hiring processes. You can read more about our values here.

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

The Role:

DEPT® is seeking a highly strategic Group Director, Program Manager to act as the overarching owner for a large, high-velocity AI-enablement engineering partnership with a premier enterprise client. In this role, you will serve as the operational and strategic bridge between localized, fast-moving business units and a centralized technical MarTech team.

Working in a tight, collective partnership with the Senior Engineering Lead - who oversees the technical execution of dedicated development pods - you will orchestrate the entire engagement lifecycle. While they drive the builds, you will govern the intake pipelines, business alignment, and cross-functional reporting. This role is not just about tracking tickets; it is about shaping a new operating model, anticipating scale, and proving exponential ROI to executive stakeholders.

What you’ll do

Strategic intake & triage

• Manage the front door: Design, own, and refine a structured intake framework that evaluates incoming business requests and routes them to the appropriate technical track (e.g., technical consultation, rapid prototyping, or full production scaling).
• Host strategic consultation: Facilitate open office hours and advisory sessions to help business stakeholders refine their low-code/ideation prototypes and align on precise business requirements before development begins.
• Control the floodgates: Map and execute a phased rollout and staggered intake strategy to sustainably manage engineering bandwidth and scale program adoption without overwhelming the team.

Cross-functional leadership & governance

• Strategic orchestration: Serve as the primary connective tissue between decentralized business units and the central engineering architecture team, operating in lockstep with the Senior Engineering Lead to ensure all operational, communication, and technical goals are met collectively.
• Drive business alignment: Partner directly with enterprise Product Sponsors and Technical Product Managers (TPMs) to coordinate intake prioritization and ensure all localized builds align with overarching corporate roadmap goals.
• Anticipate and orchestrate scale: Partner closely with engineering and business leads to forecast demand, proactively identifying when to seamlessly scale engineering capacity up or down to match evolving business roadmaps and team growth.
• Scale what works: Ensure that bespoke breakthroughs and local learnings are codified, synthesized, and transformed into shared, repeatable playbooks for the broader enterprise.

Executive communications & measurement

• Evangelize program wins: Go beyond standard metrics by actively defining what “success” looks like across different business units. Craft and broadcast compelling success stories and operational wins across the entire enterprise to showcase tangible impact and drive ongoing program adoption.
• Prove the value: Define, measure, and report on critical program KPIs, translating engineering velocity and cost consolidation into clear, executive-level ROI narratives.
• Stakeholder alignment: Own the cross-functional communication strategy, ensuring transparent, predictable reporting across disparate teams, engineering leads, and C-suite stakeholders.
• Operational readiness: Manage the critical path for program onboarding, ensuring all foundational technical dependencies, access permissions, and service level agreements (SLAs) are locked in for seamless execution.

What you’ll bring

• Senior-level experience: 7+ years of experience in technical program management, product operations, product management, or technical account management, ideally within enterprise software, AI-enablement, or complex cloud environments.
• Strategic agility: Proven ability to navigate highly matrixed, ambiguous enterprise organizations and build consensus among competing stakeholder priorities.
• Process architecture: Deep experience building intake matrices, triage workflows, and operational playbooks from scratch.
• Executive presence: Exceptional communication skills with the ability to translate deeply technical engineering challenges into clear business impacts for senior leadership.
• Technical fluency: While you do not need to write code, you must possess a strong fundamental understanding of modern software development lifecycles, cloud architecture, and emerging AI technologies to effectively partner with Senior Engineers and TPMs.

WHAT DO WE OFFER?

We are a collaborative, open-door, best-idea-wins environment that fosters personal and company growth and has fun doing it. Here is a snapshot of our  benefits package:

• Healthcare, Dental, and Vision coverage
• 401k plan, plus matching
• PTO
• Paid Company Holidays
• Parental Leave

WE SUPPORT YOU BEING YOU:

DEPT® is an equal opportunity employer (EOE). We believe our work is its best when our people feel safe and free to be themselves. We’re committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone’s identity, background, beliefs, lifestyle or disabilities. So tell us about any accommodations you need. It’s totally confidential and only used to make sure you feel fully supported at every step.

DEPT® participates in E-Verify, meaning your Form I-9 information will be sent to the federal government to confirm you are authorized to work in the U.S.

We are a B Corp-certified company passionate about purpose-driven work.  Our hope is that you can feel good about the contributions DEPT® is making to the world and we always have an open door for your ideas in making the world a better place.

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Coach, eBay, and OpenAI.

Learn more about DEPT®

DIVERSITY, EQUITY, & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you  to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

#LI-Remote

The anticipated salary range for this position is listed below. Salary is based on a range of factors that include relevant experience, expertise, physical location, and organizational impact. This is based on a 40-hour workweek and leveling. Keep in mind, we’re flexible.

US Remote Range

$154,000—$205,000 USD

Company Description

About AbbVie

AbbVie’s mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Job Description

Purpose:

AbbVie Data Science is the best-in-class team within its cross-industry peer group and is responsible for bringing people, process, and technology together to generate business value from clinical trials data. Our operational model is exemplified through execution and innovation. This role is a key to ensuring successful delivery against the program- and study-level accountabilities assigned to Clinical Data Strategy and Operations (CDSO).

Responsibilities:

• Aligns CDSO study teams with program- and study-level strategies. Supports governance of assigned programs and studies, both within and outside CDSO. Assigned programs may include programs of any size or any complexity.
• For assigned programs, acts as single point of contact and accountable operational lead from CDSO. Coordinates associated CDSO study teams to meet operational objectives. Engages and connects global functional and cross-functional teams at both the program and study levels.
• Interacts with and influences all levels of management and cross-functional team members to achieve program objectives. Represents DS in cross-functional forums and, if assigned, leadership meetings.
• Utilizes operational analytics and project management tools to optimize execution of programs and studies, to manage internal and external resources, to track study progress, and to prepare study status reports. Anticipates and identifies issues that could affect timelines of own, as well as studies managed by the team. Anticipates and identifies issues that could affect timelines or quality and develops options and solutions.
• Ensure adherence to federal regulations and applicable local regulations, Good Clinical Practices (GCPs), ICH Guidelines, AbbVie Standard Operating Procedures (SOPs), and to functional quality standards. Stays abreast of new and/or evolving local regulations, guidelines and policies related to clinical development. Coordinates and participates as the DS study owner in regulatory inspections and internal quality audits.
• Participates in oversight of vendors and provides feedback related to clinical trial operations, issues, and trends in performance.
• Responsible for coaching and mentoring team members, as well as providing input into their development.
• Leads CDSO and cross-functional innovation and process improvement initiatives.
• If assigned, responsible for identifying training needs and standardizing and facilitating training solutions for DS roles. Conducts “lessons learned” across functions.
• May include direct and/or indirect supervision of staff, as well as contract resources.

Qualifications

• Bachelor’s degree in business, management information systems, computer science, life sciences or equivalent. Master’s preferred. PMP Certification or Lean Six Sigma Green Belt desired.
• Must have 8+ years of pharma / clinical research / data management / health care experience or 10+ years of project management experience (and / or applicable work experience).
• In-depth understanding of clinical trial processes and involved functional stakeholders, and clinical\ technology. Management of a clinical trial from initiation through to completion in a lead role is required.
• Demonstrated performance as a cross-functional leader. Demonstrated ability to influence others without direct authority. Demonstrated ability to successfully coach / mentor in a matrix environment. Demonstrated effective communication skills. Demonstrated effective analytical skills.

Additional Information

​Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​
• This job is eligible to participate in our short-term incentive programs. ​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of  any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company’s sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. ​

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

Company Description

About AbbVie

AbbVie’s mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Job Description

Purpose:

AbbVie Data Science is the best-in-class team within its cross-industry peer group and is responsible for bringing people, process, and technology together to generate business value from clinical trials data. Our operational model is exemplified through execution and innovation. This role is a key to ensuring successful delivery against the program- and study-level accountabilities assigned to Clinical Data Strategy and Operations (CDSO).

Responsibilities:

• Aligns CDSO study teams with program- and study-level strategies. Supports governance of assigned programs and studies, both within and outside CDSO. Assigned programs may include programs of any size or any complexity.
• For assigned programs, acts as single point of contact and accountable operational lead from CDSO. Coordinates associated CDSO study teams to meet operational objectives. Engages and connects global functional and cross-functional teams at both the program and study levels.
• Interacts with and influences all levels of management and cross-functional team members to achieve program objectives. Represents DS in cross-functional forums and, if assigned, leadership meetings.
• Utilizes operational analytics and project management tools to optimize execution of programs and studies, to manage internal and external resources, to track study progress, and to prepare study status reports. Anticipates and identifies issues that could affect timelines of own, as well as studies managed by the team. Anticipates and identifies issues that could affect timelines or quality and develops options and solutions.
• Ensure adherence to federal regulations and applicable local regulations, Good Clinical Practices (GCPs), ICH Guidelines, AbbVie Standard Operating Procedures (SOPs), and to functional quality standards. Stays abreast of new and/or evolving local regulations, guidelines and policies related to clinical development. Coordinates and participates as the DS study owner in regulatory inspections and internal quality audits.
• Participates in oversight of vendors and provides feedback related to clinical trial operations, issues, and trends in performance.
• Responsible for coaching and mentoring team members, as well as providing input into their development.
• Leads CDSO and cross-functional innovation and process improvement initiatives.
• If assigned, responsible for identifying training needs and standardizing and facilitating training solutions for DS roles. Conducts “lessons learned” across functions.
• May include direct and/or indirect supervision of staff, as well as contract resources.

Qualifications

• Bachelor’s degree in business, management information systems, computer science, life sciences or equivalent. Master’s preferred. PMP Certification or Lean Six Sigma Green Belt desired.
• Must have 8+ years of pharma / clinical research / data management / health care experience or 10+ years of project management experience (and / or applicable work experience).
• In-depth understanding of clinical trial processes and involved functional stakeholders, and clinical\ technology. Management of a clinical trial from initiation through to completion in a lead role is required.
• Demonstrated performance as a cross-functional leader. Demonstrated ability to influence others without direct authority. Demonstrated ability to successfully coach / mentor in a matrix environment. Demonstrated effective communication skills. Demonstrated effective analytical skills.

Additional Information

​Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​
• This job is eligible to participate in our short-term incentive programs. ​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of  any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company’s sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. ​

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

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