Employment Type

Existing, Full-Time, Permanent Position

Salary Range

$75k-$85k, depending on experience

About the Organization

Sigma Loyalty Group is a leading Canadian provider of identity protection solutions, helping financial institutions and other organizations deliver trusted identity theft prevention, detection, and restoration services to their customers. Driven by innovation, collaboration, and a commitment to excellence, the company combines advanced technology with exceptional customer support to help protect individuals from the growing risks of fraud and identity theft.

Sigma Loyalty Group offers employees the opportunity to make a meaningful impact in a fast-paced, evolving industry while working alongside talented professionals in a supportive and growth-oriented environment. As part of the Sigma Group family of companies, the organization is dedicated to fostering a culture of integrity, continuous learning, and shared success.

What we offer:

• Competitive compensation with growth potential
• Comprehensive health benefits and retirement savings program
• Hybrid work environment (3 days in-office, 2 days remote)
• Collaborative and supportive work environment

About the Opportunity:

Sigma Loyalty Group is looking for a finance operations leader who can bring structure, insight, and momentum to a busy accounting function. As Manager of Finance Operations, you will play a key role in keeping the organization’s financial engine running smoothly, from full-cycle accounting and month-end reporting to process improvements, controls, and cross-functional problem-solving. This is a hands-on role for a collaborative finance professional who enjoys working across teams, building trusted relationships with clients, vendors, banks, and auditors, and finding practical ways to strengthen accuracy, efficiency, and accountability.

Key Responsibilities:

• Oversee daily finance operations, including accounts payable, accounts receivable, general ledger, cash management, bank reconciliations, and month-end close activities
• Review and approve vendor invoices, expense reports, client billing, manual invoices, commissions, payments, and related supporting documentation
• Support accurate monthly financial reporting by reviewing accruals, amortizations, chargebacks, intercompany entries, foreign exchange, tax payments, refunds, and other general ledger transactions
• Manage payroll, benefits, vacation, pension administration, and related employee support activities
• Maintain and improve accounting processes, internal controls, data integrity, and cost-effective finance operations
• Lead and support SOC 1 Type II audit activities, annual audit requests, regulatory requirements, and compliance-related reporting
• Administer and support Oracle finance activities, including AP, AR, GL, cash management, transaction mapping, AR maintenance, and period open/close processes
• Track purchase orders, monitor expenses against budget, and provide analysis to support operational decision-making
• Liaise with banks, merchants, clients, vendors, auditors, and internal stakeholders to resolve issues and respond to queries
• Support finance-related system configuration and testing activities, including new merchant ID mapping in UAT and production environments
• Supervise, guide, and support accounting team members to ensure deadlines are met and finance operations run smoothly
• Other duties as required

Qualifications and Experience:

• Bachelor’s degree or diploma in Accounting, Finance, Business Administration, or a related field
• CPA designation ideal but not required
• 7+ years of progressive accounting or finance experience, including experience overseeing finance operations, month-end close, and financial reporting activities
• Strong knowledge of full-cycle accounting, including accounts payable, accounts receivable, general ledger, bank reconciliations, accruals, intercompany transactions, and cash management
• Experience supervising or mentoring accounting team members and supporting day-to-day workflow, deadlines, and issue resolution
• Experience with ERP systems; Oracle experience is strongly preferred
• Working knowledge of payroll, benefits, pension, vacation administration, and related employee support processes
• Experience supporting audits, internal controls, compliance requirements, and financial documentation; SOC 1 Type II audit experience is an asset
• Strong analytical, problem-solving, organizational, and communication skills, with the ability to manage multiple priorities in a deadline-driven environment
• High attention to detail and a continuous improvement mindset, with the ability to identify efficiencies and strengthen finance processes

Interested in being a part of Sigma Loyalty Group?  We look forward to your application!

Sigma Loyalty Group is committed to meeting the accessibility needs of all applicants throughout the recruiting and selection process. Please let us know about any accommodation and/or support requirements. Please note that only those candidates selected for an interview will be contacted.

Please note: We are only accepting applications from candidates authorized to work in Canada, and we are not currently sponsoring temporary or permanent work visas.

Sigma Loyalty Group is working in partnership with HR à la carte for our recruitment efforts.

Use of AI in Hiring: Some stages of our recruitment process may use AI-assisted tools to support recruitment efforts; however, all applications are screened and assessed by human reviewers.  In addition, all final hiring decisions are made by humans.

Employment Type

Existing, Full-Time, Permanent Position

Salary Range

$75k-$85k, depending on experience

About the Organization

Sigma Loyalty Group is a leading Canadian provider of identity protection solutions, helping financial institutions and other organizations deliver trusted identity theft prevention, detection, and restoration services to their customers. Driven by innovation, collaboration, and a commitment to excellence, the company combines advanced technology with exceptional customer support to help protect individuals from the growing risks of fraud and identity theft.

Sigma Loyalty Group offers employees the opportunity to make a meaningful impact in a fast-paced, evolving industry while working alongside talented professionals in a supportive and growth-oriented environment. As part of the Sigma Group family of companies, the organization is dedicated to fostering a culture of integrity, continuous learning, and shared success.

What we offer:

• Competitive compensation with growth potential
• Comprehensive health benefits and retirement savings program
• Hybrid work environment (3 days in-office, 2 days remote)
• Collaborative and supportive work environment

About the Opportunity:

Sigma Loyalty Group is looking for a finance operations leader who can bring structure, insight, and momentum to a busy accounting function. As Manager of Finance Operations, you will play a key role in keeping the organization’s financial engine running smoothly, from full-cycle accounting and month-end reporting to process improvements, controls, and cross-functional problem-solving. This is a hands-on role for a collaborative finance professional who enjoys working across teams, building trusted relationships with clients, vendors, banks, and auditors, and finding practical ways to strengthen accuracy, efficiency, and accountability.

Key Responsibilities:

• Oversee daily finance operations, including accounts payable, accounts receivable, general ledger, cash management, bank reconciliations, and month-end close activities
• Review and approve vendor invoices, expense reports, client billing, manual invoices, commissions, payments, and related supporting documentation
• Support accurate monthly financial reporting by reviewing accruals, amortizations, chargebacks, intercompany entries, foreign exchange, tax payments, refunds, and other general ledger transactions
• Manage payroll, benefits, vacation, pension administration, and related employee support activities
• Maintain and improve accounting processes, internal controls, data integrity, and cost-effective finance operations
• Lead and support SOC 1 Type II audit activities, annual audit requests, regulatory requirements, and compliance-related reporting
• Administer and support Oracle finance activities, including AP, AR, GL, cash management, transaction mapping, AR maintenance, and period open/close processes
• Track purchase orders, monitor expenses against budget, and provide analysis to support operational decision-making
• Liaise with banks, merchants, clients, vendors, auditors, and internal stakeholders to resolve issues and respond to queries
• Support finance-related system configuration and testing activities, including new merchant ID mapping in UAT and production environments
• Supervise, guide, and support accounting team members to ensure deadlines are met and finance operations run smoothly
• Other duties as required

Qualifications and Experience:

• Bachelor’s degree or diploma in Accounting, Finance, Business Administration, or a related field
• CPA designation ideal but not required
• 7+ years of progressive accounting or finance experience, including experience overseeing finance operations, month-end close, and financial reporting activities
• Strong knowledge of full-cycle accounting, including accounts payable, accounts receivable, general ledger, bank reconciliations, accruals, intercompany transactions, and cash management
• Experience supervising or mentoring accounting team members and supporting day-to-day workflow, deadlines, and issue resolution
• Experience with ERP systems; Oracle experience is strongly preferred
• Working knowledge of payroll, benefits, pension, vacation administration, and related employee support processes
• Experience supporting audits, internal controls, compliance requirements, and financial documentation; SOC 1 Type II audit experience is an asset
• Strong analytical, problem-solving, organizational, and communication skills, with the ability to manage multiple priorities in a deadline-driven environment
• High attention to detail and a continuous improvement mindset, with the ability to identify efficiencies and strengthen finance processes

Interested in being a part of Sigma Loyalty Group?  We look forward to your application!

Sigma Loyalty Group is committed to meeting the accessibility needs of all applicants throughout the recruiting and selection process. Please let us know about any accommodation and/or support requirements. Please note that only those candidates selected for an interview will be contacted.

Please note: We are only accepting applications from candidates authorized to work in Canada, and we are not currently sponsoring temporary or permanent work visas.

Sigma Loyalty Group is working in partnership with HR à la carte for our recruitment efforts.

Use of AI in Hiring: Some stages of our recruitment process may use AI-assisted tools to support recruitment efforts; however, all applications are screened and assessed by human reviewers.  In addition, all final hiring decisions are made by humans.

Organizational Summary

Contraceptive care is basic healthcare. Yet too many patients in the U.S. struggle to access the care they need, when they need it. Founded in 2014, Upstream USA is a national, nonpartisan nonprofit dedicated to ensuring that equitable, patient-centered contraceptive care is available to everyone.

Our Mission and Impact

Upstream works to ensure individuals can make fully informed, autonomous decisions about the contraceptive methods that are best for them. We are currently the largest contraceptive organization in the country improving contraceptive care in primary care settings, operating in 37 states and Washington, D.C.

While our foundational work focuses on partnering with healthcare organizations offering primary care, such as federally qualified healthcare centers (FQHC) and health systems, we are always evolving. We are actively pursuing additional, innovative paths to ensure every patient has streamlined access to the contraceptive service of their choice, where and when it is most convenient for them.

A Different Kind of Nonprofit

Supported entirely by venture philanthropy, Upstream operates with a culture of aggressive growth and a laser focus on measurable outcomes. To maintain our independence and nonpartisan stance, we do not accept funding from the government or pharmaceutical companies.

• Our 2030 Goal: We are on a mission to partner with organizations that collectively reach 5 million patients of reproductive age.
• Recognition: We are a 2023 Audacious Project recipient, with our work featured in publications like Harvard Public Health, Bloomberg, and MedPage Today.

We welcome individuals who are driven by impact and scale to join us in making equitable contraceptive access a reality for all.

Position Summary

Upstream’s Data, Analytics and Technology (DAT) team works cross-functionally to ensure software, hardware, and data function optimally while leading improvement projects that shape the business and promote organizational effectiveness, efficiency, and data-driven decision making. The team also supports Upstream’s growing, organization-wide use of AI.

This role exists to expand the team’s capacity to deliver. Reporting to the Manager of Data, Analytics, Technology & Security, the Sr. Analyst, Technology & Project Management partners closely with the DAT leadership team and colleagues across Upstream to own and move forward the work that keeps initiatives shipping: project management, data analysis and reporting, and the hands-on execution in between the planning and the doing, and adds a versatile, technically capable partner who can both plan the work and do it.

The ideal candidate is a pragmatic, highly organized, and exceptional communicator who is as comfortable running a stakeholder meeting as building a report or completing a project. They are curious, detail-oriented, and energized by turning ambiguous needs into finished work in a fast-moving, lean environment.

Essential Duties and Responsibilities

Technical Project Management (60%)

• Own end-to-end project management, from intake through delivery, for DAT initiatives on the team’s roadmap, including data migrations, IT operations improvements, and the central data-layer buildout.
• Manage scope, timelines, dependencies, and stakeholders using agile/Kanban methods; align people on outcomes, owners, and deadlines, and keep work visible and moving, anticipating blockers and keeping initiatives and the team on track.
• Cultivate cross-departmental relationships and drive projects to completion, bringing a technical skill set that lets you both coordinate the work and contribute to it directly, including by not limited to supporting Upstream’s evolving central data warehouse / data-layer strategy.
• Serve as a resource for turning data into decisions across teams.

Automation, Tooling & Process Improvement (25%)

• Build and improve MVP (Minimum Viable Product) workflow automations and solutions that remove manual work across teams, then iterate based on real use and feedback.
• Translate staff pain points and ideas into documented, repeatable, right-sized workflows. Train others so improvements stick and scale.
• Drive initiatives to completion, often coordinating and contributing directly to the work.

Systems, AI Adoption & Operations Support (15%)

• Support software and hardware administration and asset lifecycle management (SaaS apps, laptops, office tech) and coordination with third-party technology vendors.
• Support Upstream’s AI adoption efforts with hands-on help on pilots, education and training, documentation, and change management.
• Support selection, implementation, and administration across Upstream’s SaaS application stack (Google Workspace, Snowflake, Power BI, Vena, ADP, Greenhouse, and others)
• Help improve and, where possible, automate helpdesk and support functions; monitor and elevate recurring issues, propose, and help implement process enhancements.
• Additional duties as assigned.

Required Education, Experience, Knowledge, Skills, and Abilities

Upstream fosters a mission-oriented workplace and welcomes applicants of all backgrounds. The ideal candidate upholds our mission of accessible, patient-centered contraceptive care, builds trust through empathy and honesty, and contributes to a collaborative culture. They bring enthusiasm to their work, creating opportunities for connection and celebration.

• Exceptional communication and interpersonal skills, including clear writing and confident facilitation. Able to translate between technical and non-technical audiences and build trust with colleagues, vendors, and leadership.
• 4+ years of relevant experience across some combination of project management, data analysis/reporting, and technology/operations.
• Demonstrated project management experience. Able to run multiple projects and incoming requests simultaneously, ideally using agile/Kanban methods and a work-management or ticketing system (Asana, Autotask, etc.).
• Hands-on experience doing data analysis and reporting, building dashboards and reports (Power BI, Google Sheets/Excel) and preparing and transforming data (“ETL-type” work).
• Demonstrates a strong bias toward action and ownership. Comfortable both developing strategy and executing it—delivering an initial solution quickly, then iterating and improving over time.
• Proven ability to learn new systems and processes quickly and to solve ambiguous problems with high attention to detail.
• Comfort with using AI tools and a willingness to experiment and innovate with them to help Upstream accelerate towards achieving our mission.
• AI Fluency & Tool Integration: Ability to identify and leverage generative AI tools (such as LLMs, image generators, or industry-specific copilots) to streamline workflows, automate repetitive tasks, and enhance overall output quality while maintaining the proper human checkpoints.
• AI Prompt Engineering & Critical Output Evaluation: Proficiency in crafting effective prompts to achieve desired outcomes and the critical thinking skills necessary to audit, fact-check, and refine AI-generated content for accuracy and brand alignment.
• Ethical AI Awareness: A foundational understanding of the ethical implications of AI, including data privacy, bias recognition, and the responsible use of company information in third-party AI environments.
• Demonstrates the ability to remain focused, adaptable, and solution-oriented in the face of challenges, setbacks, or ambiguity. Approaches obstacles with a growth mindset and maintains a steady commitment to goals, even under pressure or changing circumstances; resilient.
• While we are a remotely based organization, we maintain an on-camera culture during meetings to support connection, engagement, teaming and collaboration. Must be comfortable and able to participate in this environment

Valued and Non-Essential Education, Experience, Knowledge, Skills, and Ability (Not required to apply)

• Bachelor’s degree in Business, Information Technology, Computer Science, Data/Analytics, Engineering, or a related field, or equivalent work experience; relevant industry certifications are a plus.
• Scripting (Python, Google Apps Script), SQL, or APIs.
• Experience with ETL/ELT pipelines and data-warehouse tooling (e.g., Snowflake, Fivetran) and data validation techniques.
• Familiarity or experience with Salesforce
• Experience building workflow automations, AI agents, and other AI-based solutions.
• Familiarity with SaaS administration and best practices.
• Familiarity with enterprise AI platforms (Gemini, Claude, Cortex, etc.).
• Experience in a healthcare, nonprofit, or other mission-driven setting.
• Awareness of information security and/or HIPAA concepts.

Travel Requirements

This role will require up to 15% business travel. All Upstreamers can expect a minimum of 8 days of business travel per year to attend 1 annual organizational retreat and 1 or 2 annual team/department meetings.

Hiring Range

$100,000—$110,000 USD

Pay Transparency

Final offers for this position will be based upon several factors including the scope of the role, market compensation analysis, position requirements, candidate’s experience level and capabilities, fairness in internal pay considerations and will be made within the parameters of Upstream USA’s compensation framework and philosophy.

Other Upstream Staff Expectations

• All Upstreamers must be able to attend work-related in-person meetings and functions as needed.
• In our hybrid work environments, there is a basic expectation that our Upstreamers will ensure that their work from home setups will have reliable access to phone and Internet to ensure connectivity to their teams.
• At Upstream we gather for moments that matter for training, teaming and connection. Our teams come together for occasional in person meetings and organizational retreats. As part of our hybrid work practices, this travel expectation will be applicable for all Upstreamers, even those based remotely.
• Engage in organization-sponsored  learning & development

Upstream Benefits

Upstream USA offers a comprehensive benefit package including medical, dental, vision, life insurance, long and short term disability, 401K with a match, generous vacation, personal, sick and holiday time off, parental leave, professional development, a fitness and cell phone allowance for all full time employees and part time employees who work a minimum of 24 hours per week. Intern positions and contingent worker roles are not eligible for benefits.

Hiring Process

Candidates who advance in our preliminary review process will have an opportunity to discuss the position, their employment background and lived experience with a member of our talent acquisition team by telephone. Those who advance to subsequent steps in our interview process may participate in up to three rounds of meetings by Zoom or in person and in a thought exercise/case study assignment. Each round could consist of multiple meetings with various Upstreamers. If you need anything in advance of your interviews, please reach out to your recruiter.

Our Culture

We are dedicated to fostering a fair and accessible talent lifecycle, ensuring that every individual has the opportunity to thrive. From recruitment to career development, we strive to create a workplace where talent is recognized, supported, and empowered to contribute meaningfully. Building a strong, representative workforce is essential to our success, and we prioritize collaboration, transparency, and shared leadership to cultivate an environment where all voices are heard and valued.

Our commitment extends beyond hiring—we invest in professional growth, mentorship, and inclusive workplace practices to support long-term success for our employees. You can learn more about our organization on our career site.

Upstream Careers

Our goal is to attract, develop and retain exceptional people, and to create a work environment that is dynamic, rewarding and enables each of us to realize our potential.  Upstream is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, genetic information, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know. Upstream USA participates in E-Verify.

Upstream Headquarters

2 Oliver Street, Suite 402, Boston, MA 02109

www.upstream.org

No phone calls please.

Be advised that we do not ever conduct hiring interviews via text or email. Please protect yourself by learning more about our hiring practices and common red flags to look out for.

Company Description

• Outbound call centre sales roles - we want people who deliver
• Base salary plus monthly commissions, with top performers earning $100k plus
• Hybrid working (3 days in office for the first 6 months, then transition to 2 days)
• Full time permanent role based in Melbourne CBD

Lifebroker exists to help Australians make sense of life insurance. People come to us to compare their options, get clear information, and make a decision that protects the people they love.

We’re one of Australia’s leading online life insurance comparison services and part of the TAL Dai-ichi Life Australia group. TAL is one of Australia’s largest life insurers, protecting over five million Australians and their families. Backed by Dai-ichi Life, one of the world’s largest life insurance groups, we combine the agility of a specialist comparison business with the strength and stability of a global insurer. We’re growing, and we’re looking for leaders who care about building great teams and delivering quality customer outcomes.

Job Description

The Insurance Sales Consultant role sits within a fast-paced, outbound sales environment and suits people who are motivated by performance, commission, measurable results, and helping customers find the right cover. Success is driven by discipline, quality conversations, and consistent follow-through.

Insurance Sales Consultants at Lifebroker help customers compare life insurance options across five major retail insurers on a general advice basis.

Key Responsibilities:

• Working within the Outbound sales team to achieve monthly sales targets.
• Facilitate phone & online enquiries, providing a positive experience for all.
• Contact, guide customers through their life insurance options with expertise.
• Educate clients about the available insurance products, to help each client gain a full understanding of their options.
• Responsible to achieve monthly targets.
• Maintain accurate records, documentation, and generation of quotes.
• Collaborate effectively with your team & other departments so clients experience an efficient and accurate application process.

Qualifications

• Proven outbound call centre sales experience highly regarded. We are looking for individuals with a sales background who target driven and goal oriented. Top of your game and looking to get into a business with a strong growth agenda and career progression for proven individuals.
• Strong sales methodologies that support an industry leading customer experience.
• Industry experience highly regarded, however your ability to learn quickly, show initiative and proactively deliver outcomes, also highly regarded.
• Work autonomously and as part of a team, with a hybrid working environment we’re looking for people who are confident in their ability to be motivated to deliver results as well as contribute to the broader team environment.
• Results-Oriented mindset to meet and exceed KPIs.
• We seek resilient individuals who thrives in a dynamic environment.

Additional Information

TAL is one of Australia’s leading life insurers, committed to inclusion, and supporting the career growth of our diverse workforce. We’re proud to be:

• An Inclusive Employer – Recognised as Employer of Choice for Gender Equality by the Workplace Gender Equality Agency and Bronze Tier Status within the Australian Workplace Equality Index
• Diversity Champions – Member of Diversity Council Australia, Australian Disability Network, Pride in Diversity and Champions of Change
• Reconciliation Advocates – Read our Innovate Reconciliation Action Plan.
• We welcome applications from people with diverse experiences, perspectives and backgrounds including Aboriginal and Torres Strait Islander people, caregivers, individuals living with disabilities, people from culturally diverse backgrounds and the LGBTIQ+ community.
• Need adjustments during the recruitment process? Let our team know by getting in touch with us here.—we’re here to support you.

You’re always accountable for your actions. You never give up. You strive to find the best outcomes for customers and partners. And you value working together to find the best solutions for problems.

As part of the recruitment process, there are several checks which may be conducted to demonstrate your eligibility for a role at TAL including Criminal History, Bankruptcy, Entitlement to Work, Regulatory and Reference Checks.

#LI-Hybrid

Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyone’s responsibility.

If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately.

Company Description

• 12-month fixed term contract role
• Sydney based (363 George Street)
• Hybrid working (3 days in office, 2 working from home)

Welcome to TAL. As a leading life insurer, we’ve been protecting Australians for over 150 years. Backed by Daiichi Life, we’re driven by big ambitions and empower to create better products and services.

Together with our Partners, we’re helping millions of Australians live a life filled with choices, options, and freedoms. See the direct impact you make delivering support and financial security with care and expertise. Grow beyond expectations with diverse roles, global connections, and exclusive learning opportunities.

Work with passionate, bright and capable colleagues. Feel inspired by supportive leaders. Collaborate with heart, where flexibility, wellbeing and inclusivity is valued. Together, we’re reimagining insurance.

So, bring a curious mind and an ambition to help us become the progressive, digitally enabled leading insurer.

Job Description

The Group Administrator role is responsible for supporting the Team Manager and Underwriting Teams in delivering services against key metrics such as SLA and quality. This includes assisting with the governance of processes and procedures to ensure compliance with increasing legislative and regulatory requirements, while fostering a high‑performance culture within the team.

These functions involve working closely with all business units to drive operational effectiveness, safeguard sensitive customer information, and ensure KPI targets are consistently achieved. Integral to this are quality and service standards which ensure the functions meet TAL’s ambition for customers and partners to trust in our processes, value the protection we provide, and feel confident we will be there when they need us most.

In this role you will:

• Manage daily workflow to meet KPIs, SLAs, and quality standards.
• Support the team and manager in addressing knowledge gaps and improving performance.
• Ensure compliance with TAL guidelines, safeguarding sensitive customer information and monitoring quality.
• Investigate and manage compliance incidents, conduct root cause analysis, and provide feedback to leadership.
• Handle complex cases, complaint escalations, and monitor workflow effectively.
• Build and maintain strong relationships with internal and external stakeholders (Underwriting, Member Services, Client Partnerships, Fund partners, service providers, project teams, and leadership).
• Communicate with clarity and positive impact across business areas, using varied communication methods.
• Proactively identify customer issues, implement solutions, and drive improvements that add value.
• Explore opportunities to enhance team effectiveness and productivity.
• Assist the team leader to ensure activities deliver measurable customer-focused outcomes.

Qualifications

• Experience in group administration with a high attention to detail with a focus on quality and process improvement
• Strong problem solving skills with the ability to think laterally
• Experience in Superannuation and/or Insurance industry
• Skilled in managing multiple projects and meeting deadlines
• Strong communication skills (written, verbal, and public speaking) across all organisational levels
• Positive, proactive attitude with the ability to work independently
• Technical expertise in Life Insurance and/or Superannuation
• Committed to enhancing member experience and identifying opportunities for improvement.
• Effective time management while maintaining quality standards.

Additional Information

Additional Information

TAL is one of Australia’s leading life insurers, committed to inclusion, and supporting the career growth of our diverse workforce. We’re proud to be:

• An Inclusive Employer – Recognised as Employer of Choice for Gender Equality by the Workplace Gender Equality Agency and Bronze Tier Status within the Australian Workplace Equality Index
• Diversity Champions – Member of Diversity Council Australia, Australian Disability Network, Pride in Diversity and Champions of Change
• Reconciliation Advocates – Read our Innovate Reconciliation Action Plan.
• We welcome applications from people with diverse experiences, perspectives and backgrounds including Aboriginal and Torres Strait Islander people, caregivers, individuals living with disabilities, people from culturally diverse backgrounds and the LGBTIQ+ community.
• Need adjustments during the recruitment process? Let our team know by getting in touch with us here.—we’re here to support you.

You’re always accountable for your actions. You never give up. You strive to find the best outcomes for customers and partners. And you value working together to find the best solutions for problems.

As part of the recruitment process, there are several checks which may be conducted to demonstrate your eligibility for a role at TAL including Criminal History, Bankruptcy, Entitlement to Work, Regulatory and Reference Checks.

#LI-Hybrid

Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyone’s responsibility.

If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately.

Organizational Summary

Contraceptive care is basic healthcare. Yet too many patients in the U.S. struggle to access the care they need, when they need it. Founded in 2014, Upstream USA is a national, nonpartisan nonprofit dedicated to ensuring that equitable, patient-centered contraceptive care is available to everyone.

Our Mission and Impact

Upstream works to ensure individuals can make fully informed, autonomous decisions about the contraceptive methods that are best for them. We are currently the largest contraceptive organization in the country improving contraceptive care in primary care settings, operating in 37 states and Washington, D.C.

While our foundational work focuses on partnering with healthcare organizations offering primary care, such as federally qualified healthcare centers (FQHC) and health systems, we are always evolving. We are actively pursuing additional, innovative paths to ensure every patient has streamlined access to the contraceptive service of their choice, where and when it is most convenient for them.

A Different Kind of Nonprofit

Supported entirely by venture philanthropy, Upstream operates with a culture of aggressive growth and a laser focus on measurable outcomes. To maintain our independence and nonpartisan stance, we do not accept funding from the government or pharmaceutical companies.

• Our 2030 Goal: We are on a mission to partner with organizations that collectively reach 5 million patients of reproductive age.
• Recognition: We are a 2023 Audacious Project recipient, with our work featured in publications like Harvard Public Health, Bloomberg, and MedPage Today.

We welcome individuals who are driven by impact and scale to join us in making equitable contraceptive access a reality for all.

Position Summary

Upstream’s Data, Analytics and Technology (DAT) team works cross-functionally to ensure software, hardware, and data function optimally while leading improvement projects that shape the business and promote organizational effectiveness, efficiency, and data-driven decision making. The team also supports Upstream’s growing, organization-wide use of AI.

This role exists to expand the team’s capacity to deliver. Reporting to the Manager of Data, Analytics, Technology & Security, the Sr. Analyst, Technology & Project Management partners closely with the DAT leadership team and colleagues across Upstream to own and move forward the work that keeps initiatives shipping: project management, data analysis and reporting, and the hands-on execution in between the planning and the doing, and adds a versatile, technically capable partner who can both plan the work and do it.

The ideal candidate is a pragmatic, highly organized, and exceptional communicator who is as comfortable running a stakeholder meeting as building a report or completing a project. They are curious, detail-oriented, and energized by turning ambiguous needs into finished work in a fast-moving, lean environment.

Essential Duties and Responsibilities

Technical Project Management (60%)

• Own end-to-end project management, from intake through delivery, for DAT initiatives on the team’s roadmap, including data migrations, IT operations improvements, and the central data-layer buildout.
• Manage scope, timelines, dependencies, and stakeholders using agile/Kanban methods; align people on outcomes, owners, and deadlines, and keep work visible and moving, anticipating blockers and keeping initiatives and the team on track.
• Cultivate cross-departmental relationships and drive projects to completion, bringing a technical skill set that lets you both coordinate the work and contribute to it directly, including by not limited to supporting Upstream’s evolving central data warehouse / data-layer strategy.
• Serve as a resource for turning data into decisions across teams.

Automation, Tooling & Process Improvement (25%)

• Build and improve MVP (Minimum Viable Product) workflow automations and solutions that remove manual work across teams, then iterate based on real use and feedback.
• Translate staff pain points and ideas into documented, repeatable, right-sized workflows. Train others so improvements stick and scale.
• Drive initiatives to completion, often coordinating and contributing directly to the work.

Systems, AI Adoption & Operations Support (15%)

• Support software and hardware administration and asset lifecycle management (SaaS apps, laptops, office tech) and coordination with third-party technology vendors.
• Support Upstream’s AI adoption efforts with hands-on help on pilots, education and training, documentation, and change management.
• Support selection, implementation, and administration across Upstream’s SaaS application stack (Google Workspace, Snowflake, Power BI, Vena, ADP, Greenhouse, and others)
• Help improve and, where possible, automate helpdesk and support functions; monitor and elevate recurring issues, propose, and help implement process enhancements.
• Additional duties as assigned.

Required Education, Experience, Knowledge, Skills, and Abilities

Upstream fosters a mission-oriented workplace and welcomes applicants of all backgrounds. The ideal candidate upholds our mission of accessible, patient-centered contraceptive care, builds trust through empathy and honesty, and contributes to a collaborative culture. They bring enthusiasm to their work, creating opportunities for connection and celebration.

• Exceptional communication and interpersonal skills, including clear writing and confident facilitation. Able to translate between technical and non-technical audiences and build trust with colleagues, vendors, and leadership.
• 4+ years of relevant experience across some combination of project management, data analysis/reporting, and technology/operations.
• Demonstrated project management experience. Able to run multiple projects and incoming requests simultaneously, ideally using agile/Kanban methods and a work-management or ticketing system (Asana, Autotask, etc.).
• Hands-on experience doing data analysis and reporting, building dashboards and reports (Power BI, Google Sheets/Excel) and preparing and transforming data (“ETL-type” work).
• Demonstrates a strong bias toward action and ownership. Comfortable both developing strategy and executing it—delivering an initial solution quickly, then iterating and improving over time.
• Proven ability to learn new systems and processes quickly and to solve ambiguous problems with high attention to detail.
• Comfort with using AI tools and a willingness to experiment and innovate with them to help Upstream accelerate towards achieving our mission.
• AI Fluency & Tool Integration: Ability to identify and leverage generative AI tools (such as LLMs, image generators, or industry-specific copilots) to streamline workflows, automate repetitive tasks, and enhance overall output quality while maintaining the proper human checkpoints.
• AI Prompt Engineering & Critical Output Evaluation: Proficiency in crafting effective prompts to achieve desired outcomes and the critical thinking skills necessary to audit, fact-check, and refine AI-generated content for accuracy and brand alignment.
• Ethical AI Awareness: A foundational understanding of the ethical implications of AI, including data privacy, bias recognition, and the responsible use of company information in third-party AI environments.
• Demonstrates the ability to remain focused, adaptable, and solution-oriented in the face of challenges, setbacks, or ambiguity. Approaches obstacles with a growth mindset and maintains a steady commitment to goals, even under pressure or changing circumstances; resilient.
• While we are a remotely based organization, we maintain an on-camera culture during meetings to support connection, engagement, teaming and collaboration. Must be comfortable and able to participate in this environment

Valued and Non-Essential Education, Experience, Knowledge, Skills, and Ability (Not required to apply)

• Bachelor’s degree in Business, Information Technology, Computer Science, Data/Analytics, Engineering, or a related field, or equivalent work experience; relevant industry certifications are a plus.
• Scripting (Python, Google Apps Script), SQL, or APIs.
• Experience with ETL/ELT pipelines and data-warehouse tooling (e.g., Snowflake, Fivetran) and data validation techniques.
• Familiarity or experience with Salesforce
• Experience building workflow automations, AI agents, and other AI-based solutions.
• Familiarity with SaaS administration and best practices.
• Familiarity with enterprise AI platforms (Gemini, Claude, Cortex, etc.).
• Experience in a healthcare, nonprofit, or other mission-driven setting.
• Awareness of information security and/or HIPAA concepts.

Travel Requirements

This role will require up to 15% business travel. All Upstreamers can expect a minimum of 8 days of business travel per year to attend 1 annual organizational retreat and 1 or 2 annual team/department meetings.

Hiring Range

$100,000—$110,000 USD

Pay Transparency

Final offers for this position will be based upon several factors including the scope of the role, market compensation analysis, position requirements, candidate’s experience level and capabilities, fairness in internal pay considerations and will be made within the parameters of Upstream USA’s compensation framework and philosophy.

Other Upstream Staff Expectations

• All Upstreamers must be able to attend work-related in-person meetings and functions as needed.
• In our hybrid work environments, there is a basic expectation that our Upstreamers will ensure that their work from home setups will have reliable access to phone and Internet to ensure connectivity to their teams.
• At Upstream we gather for moments that matter for training, teaming and connection. Our teams come together for occasional in person meetings and organizational retreats. As part of our hybrid work practices, this travel expectation will be applicable for all Upstreamers, even those based remotely.
• Engage in organization-sponsored  learning & development

Upstream Benefits

Upstream USA offers a comprehensive benefit package including medical, dental, vision, life insurance, long and short term disability, 401K with a match, generous vacation, personal, sick and holiday time off, parental leave, professional development, a fitness and cell phone allowance for all full time employees and part time employees who work a minimum of 24 hours per week. Intern positions and contingent worker roles are not eligible for benefits.

Hiring Process

Candidates who advance in our preliminary review process will have an opportunity to discuss the position, their employment background and lived experience with a member of our talent acquisition team by telephone. Those who advance to subsequent steps in our interview process may participate in up to three rounds of meetings by Zoom or in person and in a thought exercise/case study assignment. Each round could consist of multiple meetings with various Upstreamers. If you need anything in advance of your interviews, please reach out to your recruiter.

Our Culture

We are dedicated to fostering a fair and accessible talent lifecycle, ensuring that every individual has the opportunity to thrive. From recruitment to career development, we strive to create a workplace where talent is recognized, supported, and empowered to contribute meaningfully. Building a strong, representative workforce is essential to our success, and we prioritize collaboration, transparency, and shared leadership to cultivate an environment where all voices are heard and valued.

Our commitment extends beyond hiring—we invest in professional growth, mentorship, and inclusive workplace practices to support long-term success for our employees. You can learn more about our organization on our career site.

Upstream Careers

Our goal is to attract, develop and retain exceptional people, and to create a work environment that is dynamic, rewarding and enables each of us to realize our potential.  Upstream is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, genetic information, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know. Upstream USA participates in E-Verify.

Upstream Headquarters

2 Oliver Street, Suite 402, Boston, MA 02109

www.upstream.org

No phone calls please.

Be advised that we do not ever conduct hiring interviews via text or email. Please protect yourself by learning more about our hiring practices and common red flags to look out for.

Please note that this is a Full-Time Contractor (12-month contract) – you’ll have the flexibility to work remotely, with the option to join us in the office whenever you’d like!...

Headquarters: Finland; Remote - Denmark; Stockholm, Sweden

CSQ227R121

Locations - Sweden, Denmark, Finland (Hybrid/Remote)

At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems with the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you are a trusted technical advisor to key customers, providing expert guidance that translates data, analytics and AI challenges into high-impact business value. You help design, implement, and scale data and AI solutions, focusing on architecture, operational excellence, and customer enablement. Internally, you will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks Platform in your customers.

Delivery Solutions Architects (DSAs) are trusted technical advisors embedded within the customer organization, providing expert guidance that translates data and AI challenges into high-impact business value. They help you design, implement, and scale data and AI solutions, focusing on architecture, operational excellence, and team enablement. DSAs focus on:

• Designing secure, scalable architecture 
• Aligning people, processes, and technology 
• Establishing trusted advisor relationships
• Leveraging the broader ecosystem of Databricks experts 

This is a hybrid technical and commercial role. Technically, the expectations are that you become the post-sales technical lead and trusted advisor across all Databricks products for the customer’s top priority use cases. This requires you to use your technical skills and credibility to engage and communicate with technical/technical leadership stakeholders in our customer organizations, do architecture reviews, help with performance and cost optimizations, demonstrate new capabilities, remove blockers, etc. In parallel, it is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestrating other focused/specialized teams within Databricks, and creating and driving onboarding plans. 

While not a hands-on-keyboard role, this is a highly technical position where architectural skills in fields such as Data Architecture, Data Engineering, Data Warehousing or Data Science are essential.

You will report directly to a DSA Manager within the Field Engineering organization.

The impact you will have:

• Be the Databricks Architect working with customer technical teams working on use cases/data products, from development to go-live, addressing any technical challenges and blockers and providing guidance, best practices and enablement
• Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts
• Be the internal point of contact for any questions related to production/go live status of agreed upon use cases within an account, often for multiple use cases within the largest and most complex organizations
• Leverage both Shared Services, User Education, Onboarding/Technical Services and Support resources, along with escalating to expert-level technical teams to address the tasks that are beyond your scope of activities or expertise
• Create  and execute a point-of-view as to how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals
• Navigate Databricks Product and Engineering teams for new product Innovations, private previews and upgrade needs, presenting them to the customers when applicable for their ongoing developments
• internal and external updates - KPI reporting on the status of usage and customer health, risks and blockers, product adoption and use case progression - to your Field Engineering leadership

What we look for:

• Programming experience in PySpark, Python and Databricks (or similar data platform)
• Understanding and hands-on experience of solution architecture-related distributed data and analytics systems
• 5+ years of experience where you have been accountable for delivery of projects in Data, Analytics or AI and where you can contribute to technical debate and design choices with customers
• Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting roles
• Understanding of how to attribute business value and outcomes to specific project deliverables
• Technical program coordination including account and stakeholder management
• Experience resolving complex and important escalation with senior customer technical stakeholders
• Track record of overachievement against quota, Goals or similar objective targets
• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience
• Can travel up to 30%

 

About Databricks

Databricks is the Data and AI company. More than 20,000 organizations worldwide — including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 — rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog. To learn more, follow Databricks on LinkedIn, X, YouTube, and Instagram.

Benefits

At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here.

Our Commitment to Diversity and Inclusion

At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.

Compliance

If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

To apply: https://weworkremotely.com/remote-jobs/databricks-delivery-solutions-architect

Company overview:

TraceLink is the world’s largest Agentic Business Network, enabling life sciences and healthcare companies to build and manage a scalable digital workforce of governed, no-code AI agents that execute and coordinate mission-critical supply chain operations alongside human teams. Powered by the Integrate-Once™ OPUS platform, TraceLink links more than 300,000 network participants, enabling multi-enterprise processes at global scale.

Founded in 2009 with the simple mission of protecting patients, today Tracelink has 5 global offices, over 800 employees and more than 1700 customers in over 60 countries around the world. Our expanding product suite continues to protect patients and now also enhances multi-enterprise collaboration through innovative new applications such as MINT.

Tracelink is recognized as an industry leader by Gartner and IDC, and for having a great company culture by Comparably.

Senior Customer Account Manager

Position Summary

The Senior Customer Account Manager (Track & Trace Agentic Business Processes)is responsible for protecting, growing, and strengthening TraceLink’s Track & Trace customer relationships with our most valuable customers. Serving as the primary commercial owner for the Track & Trace Agentic Business Process (T&T ABP) commercialization journey across an assigned portfolio of customers, the Senior CAM helps customers maximize the value of their serialization, compliance, and digital compliance operations while expanding adoption of TraceLink’s Track & Trace platform, compliance solutions, and Track & Trace-related Agentic Business Processes.

The Senior CAM owns the complete commercial lifecycle of the T&T ABP journey, including customer strategy, renewals, compliance expansion, pipeline development, forecasting, and the introduction of new Track & Trace and compliance-related Agentic Business Processes that improve compliance, productivity, and operational performance.

This is an outside sales/field-based role that requires hands-on executive relationship management, frequent on-site customer visits, and intentional territory planning. The CAM owns the complete commercial lifecycle of the T&T ABP journey, including account strategy, renewals, compliance expansion, pipeline development, forecasting, and the introduction of new Track & Trace and compliance-related Agentic Business Processes that improve compliance, productivity, and operational performance.

Many customers will simultaneously pursue a broader Supply Chain Agentic Business Process (SC ABP) transformation journey. In these situations, the CAM works collaboratively with the SC ABP sales organization while independently owning the T&T ABP commercial relationship, ensuring customers experience a coordinated commercial engagement across both commercialization journeys.

This role is ideal for a consultative enterprise account manager who excels at developing executive relationships, managing complex customer portfolios, executing disciplined commercial processes, and driving long-term customer value.

Key Responsibilities

Drive Outside Sales & On-Site Strategic Engagement

• Execute Field-Based Account Strategies: Proactively manage a high-touch, outside sales model with regular travel to customer sites to build intimacy, establish presence, and drive strategic initiatives.

• Lead In-Person Executive Sessions: Plan, coordinate, and lead high-impact, face-to-face Customer Operational Reviews (CORs), Executive Business Reviews (EBRs), commercial planning sessions, and strategic account reviews with C-suite and senior leaders.

• Build On-Site Relationships: Establish deep, trusted relationships across geographically dispersed teams, engaging on-site with business, compliance, supply chain, quality, and IT stakeholders.

Own the Track & Trace ABP Commercial Journey

• Serve as the primary commercial owner for the Track & Trace ABP commercialization journey across an assigned portfolio of customers.

• Develop and execute long-term account strategies that maximize customer value, recurring revenue, and commercial growth.

• Develop and maintain comprehensive account plans using TraceLink’s WISE operating platform (an AI-powered Sales assistant).

• Build trusted relationships with executive, business, compliance, supply chain, quality, and IT stakeholders.

• Coordinate, prepare, and conduct Customer Operational Reviews (CORs), Executive Business Reviews (EBRs), commercial planning sessions, and strategic account reviews.

• Develop deep expertise in each customer’s Track & Trace operating model, compliance processes, business priorities, and digital transformation initiatives.

Protect and Expand the Compliance Business

• Develop and execute renewal strategies that maximize customer retention and long-term customer value.

• Build and maintain a healthy pipeline of renewal, Track & Trace expansion, compliance expansion, and Track & Trace ABP opportunities sufficient to achieve assigned business objectives.

• Identify, qualify, and close expansion opportunities across the Track & Trace portfolio.

• Position Track & Trace-related Agentic Business Processes that improve compliance execution, operational efficiency, and customer business outcomes.

• Position additional compliance capabilities including MINT Serialized Shipment, POET Compliance Exceptions, and future compliance-related products and services.

• Build business cases demonstrating operational, compliance, and financial value.

• Execute targeted commercial campaigns that reinforce TraceLink’s differentiated value proposition.

Execute Commercial Excellence

• Execute opportunities using TraceLink’s commercial methodology and sales process.

• Apply disciplined MEDDPICC qualification throughout the opportunity lifecycle to improve opportunity quality and forecast predictability.

• Maintain accurate forecasts, account plans, opportunity strategies, customer engagement plans, and commercial documentation within WISE and CRM.

• Ensure pipeline hygiene by maintaining accurate opportunity stages, close dates, next steps, qualification criteria, account strategies, and forecast commitments.

• Utilize TraceLink value frameworks, business value tools, and commercial assets to execute consistent customer engagement and opportunity progression.

• Participate in forecast reviews, opportunity reviews, account strategy reviews, and business operating cadences.

Partner on Supply Chain Transformation

• Identify customer initiatives involving broader supply chain transformation, operational digitalization, or AI-enabled operations.

• Introduce qualified Supply Chain ABP opportunities supported by documented customer objectives, business value hypotheses, executive stakeholder alignment, and MEDDPICC qualification.

• Partner closely with SC ABP teammates to coordinate customer engagement while maintaining ownership of the Track & Trace ABP commercialization journey.

• Present a unified TraceLink commercial strategy that enables customers to pursue both commercialization journeys simultaneously.

Protect Customer Success

• Proactively identify commercial, operational, competitive, and customer health risks.

• Coordinate internal resources to resolve customer issues and protect recurring revenue.

• Collaboratively partner closely with Customer Success, Professional Services, Product Management, Marketing, Solution Consulting, and Support to ensure successful customer outcomes.

• Represent customer priorities internally and advocate for customer success across the organization.

Success Measures

The Senior Customer Account Manager is measured on:

• T&T Revenue Retention (Gross Revenue Retention)

• T&T Expansion Annual Recurring Revenue

• Successful Introduction of Track & Trace Agentic Business Processes

• Acquisition of Customer Operational Reviews (CORs) and Executive Business Reviews (EBRs)

• Qualified Supply Chain ABP Opportunity Referrals

• Forecast Accuracy

• Pipeline Hygiene and Commercial Process Compliance

• Effective Adoption of WISE Commercial Methodology and MEDDPICC

Qualifications

Required Experience

• 6-10+ years of proven outside sales, field-based enterprise account management, strategic account development, or enterprise software sales experience managing tier-1 key accounts.

• Demonstrated track record in an outside sales model, including a history of travel (up to 20%) to conduct face-to-face meetings, host on-site EBRs, and build executive rapport in person.

• Experience managing complex strategic customer relationships.

• Demonstrated success protecting and expanding recurring software revenue.

• Experience engaging executive business and IT stakeholders.

• Strong commercial negotiation, opportunity qualification, forecasting, and account planning skills.

• Experience utilizing CRM systems and structured commercial sales methodologies.

• Proven record establishing collaborative internal cross-functional relationships

• Excellent written, verbal, and executive communication skills.

Preferred Experience

• Life sciences, healthcare, supply chain, ERP, or enterprise SaaS experience.

• Knowledge of pharmaceutical compliance, serialization, or supply chain operations.

• Experience using MEDDPICC or similar enterprise opportunity qualification methodologies.

• Experience working in cross-functional enterprise commercial organizations.

Core Competencies

• Outside Sales & Territory Management

• Field Presence & On-Site Executive Engagement

• Executive Relationship Management

• Strategic Account Planning

• Commercial Negotiation

• Customer Business Acumen

• Enterprise SaaS

• Consultative Selling

• Business Value Selling

• MEDDPICC Opportunity Qualification

• WISE Commercial Methodology

• Pipeline & Forecast Management

• Cross-Functional Leadership

• Executive Communication & Presentation

What Success Looks Like

Successful Senior Customer Account Managers serve as the trusted commercial leaders for the Track & Trace ABP commercialization journey. They consistently retain and expand TraceLink’s Track & Trace business, introduce new Track & Trace and compliance-related Agentic Business Processes, execute disciplined commercial processes, maintain predictable forecasts and high-quality pipelines, and identify strategic Supply Chain ABP opportunities. By combining strong customer relationships with operational excellence, they collaborate seamlessly across the organization to maximize long-term customer value across both commercialization journeys while delivering predictable business results.

TraceLink is committed to providing competitive compensation and benefits to all employees. This is the estimated base salary range for this role and should serve only as a guide. Final compensation offered may vary based on a variety of factors including but not limited to experience level, fit for the role, skills, domain knowledge, internal equity, budget, and location.

US Pay Range

$114,900—$152,600 USD

Please see the Tracelink Privacy Policy for more information on how Tracelink processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise your privacy rights. If you have questions about this privacy notice or need to contact us in connection with your personal data, including any requests to exercise your legal rights referred to at the end of this notice, please contact Candidate-Privacy@tracelink.com.

Hybrid

Lokation: Prague 8, HO 50 %

Languages: Fluent English and Czech, (German B2 is a plus)

Level: Senior

Form of cooperation: Contraktor

Start date: asap

Allocation: Full-Time

Allocation length: Long term

The role of the Client Service Manager is to ensure that value is achieved as anticipated from the outsourced relationships. He/ she is responsible for overall compliance of services as expressed in the Statement of Work and Service Level Agreements and for making sure that any problems with the day-to-day delivery of services provided by the service provider are minimized. This position oversees planning and forecasting of service consumption, quality of service and customer satisfaction.

Task and responsibilities:

• Account Maintenance: Handling account openings, closures and changes in Client information as well as maintaining accurate Client data in systems such as SAP

• Connectivity setup: Allowing clients to instruct and receive reporting on their accounts

• Signature Verification: Providing signature verification services for Clearstream entities

• Monitor, verify and execute incoming internal & external requests

• Verify accuracy and completeness of the requests, follow up and ensure proper execution

• Collection and storage of customer documentation

• Regular collaboration with colleagues from Headquarters located in Frankfurt and Luxembourg, aka Governance Hub

• Provide regular status to the Project

Mandatory skills and experiences:

• Strong organizational and solution-oriented skills, attention to detail

• Ability to work independently as well as in a team in a diverse international environment

• Adaptability to thrive in a fast-paced, changing environment, multi-tasking ability

• A keen interest in enhancing your skillset and your understanding of the capital markets

Optional skills:

Experience with SAP systems, account maintenance and archiving tools is an advantage

• German level B2 is a plus

WEB

• title=Client Service Manager
• job=other

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

LogicGate® is the leading AI GRC platform for the Enterprise, helping governance, risk, and compliance teams limit surprises, strengthen resilience, augment program performance, and confidently quantify impact and business value. Built to provide a centralized view of risk and compliance, with AI intelligence woven into the platform’s core, LogicGate delivers real-time insights and actionable data to help drive current business decisions, with the flexibility to scale alongside evolving business needs. Recognized as a Leader in the GRC Market, LogicGate continues to further solidify its position as a best-in-class platform.

At LogicGate, our people are the foundation of everything we do. We are committed to delivering an exceptional experience for our employees and our customers by empowering and enabling our people to take ownership, make an impact, and deliver their best work.

Software Engineer: Platform

Remote / Chicago, IL (Hybrid)

About the Role

As a Platform Software Engineer at LogicGate, you will build the robust backend services, APIs, and data layers that power Risk Cloud. Working autonomously within an assigned domain, you will design stable solutions, ship high-impact features, and systematically debug production workloads. This role is ideal for an engineer who executes with efficiency and takes operational ownership within their scope of responsibility, while actively developing the depth to shape our future enterprise cloud architecture.

What You’ll Do

• Feature Engineering: Design and build backend features and robust REST APIs on the Risk Cloud platform using Java, Kotlin, and Spring Boot—taking engineering tasks from requirements through implementation, testing, and production release.
• Quality Assurance & Testing: Write clean, understandable code and build comprehensive unit and integration tests using JUnit, adhering to the testing pyramid to contribute to a highly stable, dependable deployment lifecycle.
• Systematic Debugging: Independently diagnose and resolve issues within your owned service area by reading distributed logs, analyzing console data, tracing request flows, and utilizing customer session analytics without needing escalation for routine anomalies.
• Domain Ownership: Act as a subject matter expert (SME) for a defined portion of the platform (such as our core workflow engine or reporting services), gathering context independently to design functions optimized for maintainability and scalability.
• Architecture & Documentation: Participate productively in Technical Specification reviews, estimate level of effort accurately, and author clear technical documentation including API contracts, data models, and Confluence runbooks.
• Data Management: Work operationally with relational databases (PostgreSQL) and advanced platform data stores (Neo4j, Redis) alongside messaging infrastructure (RabbitMQ) to trace, query, and optimize how data flows across microservices.
• Agile Collaboration: Partner cross-functionally with product managers, QA engineers, and frontend developers in Agile sprints, mapping out individual task prioritization while raising dependencies or project blockers daily to ensure engineering alignment.
• Code Reviews & Culture: Participate actively in regular peer code reviews—providing meaningful praise, ensuring compliance with team conventions, and receiving constructive feedback non-defensively with an innate curiosity to learn.

What You Bring

Required

• Professional Experience: 3–5 years of professional backend, platform, or systems engineering experience within a high-growth environment.
• Core Stack Proficiency: Strong development experience using Java, Kotlin, or a comparable enterprise JVM language, alongside practical exposure to frameworks like Spring Boot.
• API Design Mastery: Solid experience building, owning, and maintaining production-grade REST APIs, with an emphasis on API versioning, contract stability, and cross-team consumer workflows.
• Database Fundamentals: Practical experience working with relational databases (such as PostgreSQL), including writing complex queries, executing schema migrations, and analyzing query performance.
• Autonomous Troubleshooting: Demonstrated ability to independently debug complex distributed backend services by parsing logs, utilizing monitoring systems like Datadog, and verifying compliance protocols via security tools like GitLab Ultimate, Sonarqube and Wiz..
• AI-Augmented Development: Practical experience using AI coding assistants (Cursor, GitHub Copilot, Codex, or Claude Code) as part of a normal workflow—writing effective prompts, building reusable skills or custom instructions, and knowing when to trust, verify, or discard AI-generated output.

Nice to Have:

• Polyglot Exposure: Experience or fluency with Go (our platform chapter utilizes Go alongside our primary JVM stack).
• Advanced Data Infrastructure: Familiarity with graph databases (Neo4j), message queues (RabbitMQ), or distributed caching layers (Redis).
• SaaS Architecture: Background building multi-tenant B2B SaaS applications where strict data isolation, high availability, and performance at scale are paramount.
• Modern Distributed Systems: Deep understanding of event-driven architectures, microservices patterns, or containerized applications at production scale.

The anticipated on-target earnings range for the role is $105,000 - $130,000 per year + equity + benefits. Actual salaries may vary and will be based on factors, such as the candidate’s qualifications, skills, competencies, and proficiency for the role. Internal candidates who have current pay within or above the hiring range are still encouraged to apply if interested.

Hybrid Workplace

Our hybrid workplace allows for flexibility aligned to role responsibilities and exceptional customer delivery. Location requirements for this role can be found above.

Total Rewards

We are proud to offer a variety of competitive, inclusive, and comprehensive total rewards that are designed to support the unique needs of our employees both inside and outside of the workplace.

In addition to offering competitive salary and variable compensation plans, equity options, and flexible health and wellness benefits, we are proud to offer generous PTO, Annual Company Holidays, Health Days, and Summer Fridays.

Employees’ growth and development are supported throughout their career journey through informal and formal programs and activities, including access to LinkedIn Learning, regular People Leader training, and our internal Mentorship Program.

Our Culture

At LogicGate, our culture and employee experience are grounded in our core values of Be as One, Do the Right Thing, Embrace Curiosity, Own It, Empower Customers, and Raise the Bar, which guide how we show up - for each other, our customers, and all we interact with.

We believe that the strongest teams are made up of individuals who bring their different identities, experiences, and perspectives to the table. We are committed to fostering an inclusive work environment where all employees’ differences are celebrated and everyone is encouraged to bring their authentic selves to work.

We encourage everyone to join one of our Employee Resource Groups (AAPI @ LogicGate, Pride at LogicGate, and Women in LogicGate) to participate in and contribute to conversations that foster an inclusive culture.

LogicGate also believes strongly in giving back to the communities in which we live and work. To enable our teams to give back, we offer paid volunteer hours and company-wide charitable activities supporting a variety of organizations and causes.

We are proud to have been recognized as a top workplace by Built In, Crain’s Chicago Business, the Chicago Tribune, and more. Visit our website to learn about our latest recognition.

Learn more about our culture here.

Excited about LogicGate but not familiar with GRC?

• GRC stands for Governance, Risk, and Compliance
• GRC professionals help their companies manage uncertainty, act with integrity, and stay on the right side of the law.
• The GRC market is rapidly expanding with continuous growth opportunities. The current market size was valued at $50.5 billion in 2024 and is projected to reach $104.5 billion by 2031.

LogicGate® is the leading AI GRC platform for the Enterprise, helping governance, risk, and compliance teams limit surprises, strengthen resilience, augment program performance, and confidently quantify impact and business value. Built to provide a centralized view of risk and compliance, with AI intelligence woven into the platform’s core, LogicGate delivers real-time insights and actionable data to help drive current business decisions, with the flexibility to scale alongside evolving business needs. Recognized as a Leader in the GRC Market, LogicGate continues to further solidify its position as a best-in-class platform.

At LogicGate, our people are the foundation of everything we do. We are committed to delivering an exceptional experience for our employees and our customers by empowering and enabling our people to take ownership, make an impact, and deliver their best work.

Software Engineer: Test (SDET)

Remote / Chicago, IL (Hybrid)

About the Role

As a Software Engineer: Test at LogicGate, you will build and scale the automated testing frameworks, pipelines, and tools that guarantee the reliability of the Risk Cloud platform. AI is central to how you work: you are expected to embed AI-driven tooling across test authoring, regression analysis, and coverage expansion to compress delivery timelines and raise the precision of everything you ship.  You will design robust automation suites, expand test coverage across the ecosystem, and systematically isolate complex software regressions. This role is ideal for an engineering-focused QA professional who treats AI as a core part of their craft, takes operational ownership of quality boundaries, and establishes data-driven testing strategies across our platform.

What You’ll Do

• Automation Engineering: Design, build, and maintain scalable automated testing frameworks and end-to-end regression suites using TypeScript and Playwright, augmented by AI-driven code generation, to take validation tasks from requirements through continuous deployment.
• Testing Pyramid Validation: Write clean, understandable automation code to validate backend APIs and integration layers, strictly adhering to the testing pyramid to ensure a highly stable and dependable deployment lifecycle.
• Swarm Testing & Edge Cases: Actively contribute to and expand team testing efforts, systematically validating edge cases, error conditions, and happy paths while guiding the broader Engineering Department and QA Analysts on automated testability best practices.
• Systematic Debugging: Independently diagnose and isolate test automation failures and platform defects by reading distributed system logs, analyzing API console data, and utilizing AI-powered Datadog monitoring patterns to accelerate root-cause resolution.
• Technical Documentation: Author clear technical documentation within the codebase and Confluence, including test strategies, automation runbooks, and detailed defect reports to support collective engineering knowledge sharing.
• Test Data Infrastructure: Work operationally with relational databases (PostgreSQL) and advanced platform data stores, utilizing AI tools to query, manage, and optimize automated test data flows.
• Agile Collaboration: Partner cross-functionally with product managers, feature developers, QA Analysts, and DevOps in Agile sprints, accurately estimating validation effort, mapping task prioritization, and raising project dependencies or blockers daily.
• Code Reviews & Quality Culture: Participate actively in regular peer code reviews for both application features and test suites—providing constructive design feedback and ensuring strict compliance with team quality conventions.
• Testing Standards & Strategy: Partner with Engineering Leadership to help define department-wide QA expectations — incorporating AI governance, coverage ownership, automated-vs-manual boundaries, and documentation standards like runbooks — and translate that direction into practices the framework and broader QA function can follow.
• QA Analyst Enablement:  Partner directly with QA Analysts across squads to build their automation skills; pair on writing tests, review their automation code, and help shift their time from manual regression toward automated coverage.
• Testing Standards & Strategy: Partner with Engineering Leadership to help define department-wide QA expectations — coverage ownership, automated-vs-manual boundaries, and documentation standards like runbooks — and translate that direction into practices the framework and broader QA function can follow.

What You Bring

Required

• Professional Experience: 3–5 years of professional experience in software test automation, systems validation, or backend engineering within a high-growth SaaS environment.
• Core Language Proficiency: Strong programming experience using TypeScript or a comparable scripting language, alongside practical exposure to automated testing frameworks.
• AI-Augmented Development: Practical experience using AI coding assistants (Cursor, GitHub Copilot, Codex, or Claude Code) as part of a normal workflow—writing effective prompts, building reusable skills or custom instructions, and knowing when to trust, verify, or discard AI-generated output.
• Testing Strategy Mastery: Deep command of Fowler’s Testing Pyramid and the ability to apply it pragmatically - knowing what belongs at the unit, integration, and end-to-end layers and why - complemented by hands-on proficiency writing API tests, functional end-to-end tests, and performance tests to validate quality at every level of the stack.
• Mentoring and Coaching: Experience coaching or upskilling less-automation-savvy testers or engineers — you multiply impact through others’ skills, not just your own code.
• Autonomous Troubleshooting: Demonstrated ability to independently debug distributed backend microservices by parsing logs and utilizing core enterprise monitoring platforms like Datadog.

Nice to Have

• Advanced Data Infrastructure: Familiarity with validating message queues (RabbitMQ), graph databases (Neo4j), or distributed caching layers (Redis) under automated scale conditions.
• SaaS Security & Architecture: Background validating multi-tenant B2B SaaS applications where strict data isolation, high availability, and security compliance verification tools (like GitLab Ultimate, Sonarqube and Wiz) are paramount.
• Reporting and Presenting: Experience building or maintaining lightweight reporting/dashboards that surface test coverage (automated vs. manual) across teams.

The anticipated on-target earnings range for the role is $90,000 -118,000 per year + equity + benefits. Actual salaries may vary and will be based on factors, such as the candidate’s qualifications, skills, competencies, and proficiency for the role. Internal candidates who have current pay within or above the hiring range are still encouraged to apply if interested.

Hybrid Workplace

Our hybrid workplace allows for flexibility aligned to role responsibilities and exceptional customer delivery. Location requirements for this role can be found above.

Total Rewards

We are proud to offer a variety of competitive, inclusive, and comprehensive total rewards that are designed to support the unique needs of our employees both inside and outside of the workplace.

In addition to offering competitive salary and variable compensation plans, equity options, and flexible health and wellness benefits, we are proud to offer generous PTO, Annual Company Holidays, Health Days, and Summer Fridays.

Employees’ growth and development are supported throughout their career journey through informal and formal programs and activities, including access to LinkedIn Learning, regular People Leader training, and our internal Mentorship Program.

Our Culture

At LogicGate, our culture and employee experience are grounded in our core values of Be as One, Do the Right Thing, Embrace Curiosity, Own It, Empower Customers, and Raise the Bar, which guide how we show up - for each other, our customers, and all we interact with.

We believe that the strongest teams are made up of individuals who bring their different identities, experiences, and perspectives to the table. We are committed to fostering an inclusive work environment where all employees’ differences are celebrated and everyone is encouraged to bring their authentic selves to work.

We encourage everyone to join one of our Employee Resource Groups (AAPI @ LogicGate, Pride at LogicGate, and Women in LogicGate) to participate in and contribute to conversations that foster an inclusive culture.

LogicGate also believes strongly in giving back to the communities in which we live and work. To enable our teams to give back, we offer paid volunteer hours and company-wide charitable activities supporting a variety of organizations and causes.

We are proud to have been recognized as a top workplace by Built In, Crain’s Chicago Business, the Chicago Tribune, and more. Visit our website to learn about our latest recognition.

Learn more about our culture here.

Excited about LogicGate but not familiar with GRC?

• GRC stands for Governance, Risk, and Compliance
• GRC professionals help their companies manage uncertainty, act with integrity, and stay on the right side of the law.
• The GRC market is rapidly expanding with continuous growth opportunities. The current market size was valued at $50.5 billion in 2024 and is projected to reach $104.5 billion by 2031.

About Portable

We are Australia’s leading innovation partners for public good – developing technology and design solutions that power the public and the people who serve it. We seek out areas of acute social need and work with government agencies, nonprofit organisations, and socially-minded businesses to make transformational change.

There are currently 65+ of us – researchers, strategists, designers, technologists, and producers – working from our head office in Collingwood and remotely from co-working spaces and homes across Australia.

This role sits within one of our Digital Product teams – cross-discipline delivery teams that operate as their own business units, each led by a Business Director.

Then there’s you!

You’re an experienced digital producer who thrives on the detail of delivery. You know how to keep a project or partnership on track – managing scope, risk, and communication so your team, and your partners, always know where things stand.

You’ve built genuine craft in production: you can run a workshop, write a statement of work, manage a budget, and hold a calm line when priorities shift. You’re not chasing a leadership title just yet – you’re focused on sharpening your delivery skills, building your commercial instincts, and taking on more as you’re ready for it.

You’ll work as part of a multidisciplinary delivery team, help deliver great outcomes for our partners, and play a growing role in how we win and shape new work.

What you’ll do

On a normal week, you might:

• Lead delivery on one or more projects end to end, keeping scope, budget, and timelines on track.
• Write and refine statements of work, tracking assumptions, risks, and dependencies as the work evolves.
• Run stand-ups, workshops, and partner check-ins, keeping your team and clients aligned on progress.
• Contribute to scoping and estimating for proposals, bringing a delivery lens to new business.
• Track budgets and forecasts, raising risks early and keeping profit margin on target.
• Coordinate research, design, and development inputs so the right work happens at the right time.
• Contribute to case studies and retrospectives once a project wraps up.

What we’re looking for

Must-haves

• Experience in digital project or product delivery, ideally 4 or more years, delivering research, design, or technology engagements.
• Comfort managing scope, budget, and timelines on partnerships of meaningful size.
• Strong organisational skills and an eye for detail, with the ability to juggle multiple priorities at once.
• Confident stakeholder communication, and the judgement to know when to escalate.
• Experience working in agile, multidisciplinary environments, using delivery tools such as Jira and Asana.
• A collaborative, pragmatic approach, and a genuine interest in growing your delivery and commercial skills over time.

Nice-to-haves

• Experience contributing to proposals, scoping, or business development.
• Exposure to digital products in the public, community, or non-profit sectors.

Key outcomes for this role

• You deliver great work on your projects and help us to win more
• Your projects land on time and on budget. Partners give positive feedback.
• You contribute to scoping and estimating for proposals, and to marketing activity and case studies.

How we remunerate and support our team

The salary range for this role is $106,000 – $118,000 plus superannuation, depending on experience.

Joining Portable means becoming part of an organisation with an award-winning workplace culture, where your contributions are valued and you’re supported by a genuinely multidisciplinary team.

Here’s what else you can look forward to:

• Meaningful work with impact – engagements that make a positive difference in areas like mental health, social justice, and accessibility.
• Flexible work arrangements – hybrid working (up to 2 days per week remotely), flexible hours, and personalised start and finish times.
• Enhanced leave benefits – bonus annual leave based on tenure, the option to purchase additional leave, paid volunteering leave, and paid mental health days with no explanation required.
• Growth and development – structured career pathways, an annual professional development allowance of $1,000–$2,000 and access to our Leadership programs.
• Wellbeing support – up to 4 counselling sessions per year through our EAP with The Mindroom, covering general wellbeing, career planning and life’s challenges.
• Financial and family support – profit-sharing bonuses, employee share options, salary sacrificing, enhanced parental leave, and flexible part-time arrangements.

How to apply

We’re committed to building a diverse and equitable team. People from underrepresented groups are strongly encouraged to apply.

To be considered, please send us:

• Your resume.
• A short (max. one-page) cover letter answering:
  • What attracted you to this role, and why do you think it’s a good fit for you?
  • Tell us about a partnership or project you managed where things didn’t go to plan. What did you do, and what did you learn?

Follow your passion

Are you looking to make a BIG impact? At Zeta, we pursue an unprecedented combination of high academic achievement and social-emotional development for our students. We insist that every student receives a world-class education while fostering a love for learning. We are passionate about changing the landscape of public education in New York City and beyond, and we are uncompromising in our mission.

Currently, we operate elementary, middle, and high schools in the Bronx, Upper Manhattan, and Queens. We plan to grow and open 1-2 schools each year because children in every community deserve excellent, equitable education.

Our Network office is located at 401 W. 218th St., New York, NY 10034. Consultants will collaborate remotely or in-person as agreed upon based on project needs.

Deliver powerful results

To achieve our vision, we are searching for a Middle School Science Curriculum Writer Consultant with a Bachelor’s degree, Master’s degree preferred, and at least three years of experience designing and/or teaching high-quality secondary science instruction, with a proven record of developing rigorous, engaging, and culturally responsive curriculum.

Project Scope & Responsibilities:

• Design full-course curricula for middle school science subjects (e.g., Life, Earth and Physical Sciences, Biology) including scope and sequence, unit plans, and daily lesson plans.
• Develop high-quality instructional materials, including:
  • Student-facing lessons and problem sets
  • Labs, projects, and real-world applications
  • High-quality homework aligned with the course
  • Formative and summative assessments with clear success criteria
• Ensure alignment to New York State standards and Zeta’s academic vision and outcomes
• Embed inquiry-based learning, conceptual understanding, and opportunities for analytical thinking and problem-solving
• Design assessments that measure both content mastery and application of skills
• Collaborate closely with academic leaders, instructional coaches, and other curriculum writers to ensure coherence across courses and grade levels
• Use feedback from educators and student performance data to iterate and improve curriculum materials

Engagement & Compensation

We are hiring for a 12 month project-based consulting role with an immediate start date. If selected, this role would be offered as a 1099 independent contractor engagement and would not constitute an offer of employment.

• Compensation: Between $15,000 and $25,000 per project unit (depending on experience and project scope)
• Consultants are responsible for their own taxes; consultants are not eligible for Zeta benefit plans.
• Work schedule is flexible; deliverables and deadlines will be agreed upon with the designated project lead.

Join our purpose-driven community

Zeta collaborators are lifelong learners who live with child-like joy and a deep sense of purpose. We disrupt the status quo and tackle problems together. Our network of consultants stands united by a commitment to a limitless future for every child. At Zeta:

• We are passionate about our mission of providing world-class education to all students
• We bring a mindset of growth and flexibility
• We are hungry and determined to not only meet our goals, but surpass them
• We are humble, willing to put the team’s needs ahead of our own, and committed to contributing to a collaborative work environment
• We have a high bar for excellence and sweat over the details
• We are caring and put team over individual at all times

Apply Now!

Equity is at the heart of our mission. We have a deep commitment to pursuing diversity and striving for equity. Zeta is an equal opportunity organization. Candidates of all backgrounds are encouraged to apply. Work authorization is required (candidate must have permanent authorization to work in the U.S.).

Follow your passion

Are you looking to make a BIG impact? At Zeta, we pursue an unprecedented combination of high academic achievement and social-emotional development for our students. We insist that every student receives a world-class education while fostering a love for learning. We are passionate about changing the landscape of public education in New York City and beyond, and we are uncompromising in our mission.

Currently, we operate elementary, middle, and high schools in the Bronx, Upper Manhattan, and Queens. We plan to grow and open 1-2 schools each year because children in every community deserve excellent, equitable education.

Our Network office is located at 401 W. 218th St., New York, NY 10034. Consultants will collaborate remotely or in-person as agreed upon based on project needs.

Deliver powerful results

To achieve our vision, we are searching for a Middle School Math Curriculum Writer Consultant with a Bachelor’s degree, Master’s degree preferred, and at least three years of experience designing and/or teaching high-quality secondary math instruction, with a proven record of developing rigorous, engaging, and culturally responsive curriculum.

Project Scope & Responsibilities:

• Design full-course curricula for middle school science subjects (e.g., Statistics, Geometry, Pre-Algebra, Algebra 1) including scope and sequence, unit plans, and daily lesson plans

• Develop high-quality instructional materials, including:

  • Student-facing lessons and problem sets
  • Labs, projects, and real-world applications
  • High-quality homework aligned with the course
  • Formative and summative assessments with clear success criteria

• Ensure alignment to New York State standards and Zeta’s academic vision and outcomes

• Embed inquiry-based learning, conceptual understanding, and opportunities for analytical thinking and problem-solving

• Design assessments that measure both content mastery and application of skills

• Collaborate closely with academic leaders, instructional coaches, and other curriculum writers to ensure coherence across courses and grade levels

• Use feedback from educators and student performance data to iterate and improve curriculum materials

Engagement & Compensation

We are hiring for a 12 month project-based consulting role with an immediate start date. If selected, this role would be offered as a 1099 independent contractor engagement and would not constitute an offer of employment.

• Compensation: Between $15,000 and $25,000 per project unit (depending on experience and project scope)
• Consultants are responsible for their own taxes; consultants are not eligible for Zeta benefit plans.
• Work schedule is flexible; deliverables and deadlines will be agreed upon with the designated project lead.

Join our purpose-driven community

Zeta collaborators are lifelong learners who live with child-like joy and a deep sense of purpose. We disrupt the status quo and tackle problems together. Our network of consultants stands united by a commitment to a limitless future for every child. At Zeta:

• We are passionate about our mission of providing world-class education to all students
• We bring a mindset of growth and flexibility
• We are hungry and determined to not only meet our goals, but surpass them
• We are humble, willing to put the team’s needs ahead of our own, and committed to contributing to a collaborative work environment
• We have a high bar for excellence and sweat over the details
• We are caring and put team over individual at all times

Apply Now!

Equity is at the heart of our mission. We have a deep commitment to pursuing diversity and striving for equity. Zeta is an equal opportunity organization. Candidates of all backgrounds are encouraged to apply. Work authorization is required (candidate must have permanent authorization to work in the U.S.).

LogicGate® is the leading AI GRC platform for the Enterprise, helping governance, risk, and compliance teams limit surprises, strengthen resilience, augment program performance, and confidently quantify impact and business value. Built to provide a centralized view of risk and compliance, with AI intelligence woven into the platform’s core, LogicGate delivers real-time insights and actionable data to help drive current business decisions, with the flexibility to scale alongside evolving business needs. Recognized as a Leader in the GRC Market, LogicGate continues to further solidify its position as a best-in-class platform.

At LogicGate, our people are the foundation of everything we do. We are committed to delivering an exceptional experience for our employees and our customers by empowering and enabling our people to take ownership, make an impact, and deliver their best work.

Software Engineer: Platform

Remote / Chicago, IL (Hybrid)

About the Role

As a Platform Software Engineer at LogicGate, you will build the robust backend services, APIs, and data layers that power Risk Cloud. Working autonomously within an assigned domain, you will design stable solutions, ship high-impact features, and systematically debug production workloads. This role is ideal for an engineer who executes with efficiency and takes operational ownership within their scope of responsibility, while actively developing the depth to shape our future enterprise cloud architecture.

What You’ll Do

• Feature Engineering: Design and build backend features and robust REST APIs on the Risk Cloud platform using Java, Kotlin, and Spring Boot—taking engineering tasks from requirements through implementation, testing, and production release.
• Quality Assurance & Testing: Write clean, understandable code and build comprehensive unit and integration tests using JUnit, adhering to the testing pyramid to contribute to a highly stable, dependable deployment lifecycle.
• Systematic Debugging: Independently diagnose and resolve issues within your owned service area by reading distributed logs, analyzing console data, tracing request flows, and utilizing customer session analytics without needing escalation for routine anomalies.
• Domain Ownership: Act as a subject matter expert (SME) for a defined portion of the platform (such as our core workflow engine or reporting services), gathering context independently to design functions optimized for maintainability and scalability.
• Architecture & Documentation: Participate productively in Technical Specification reviews, estimate level of effort accurately, and author clear technical documentation including API contracts, data models, and Confluence runbooks.
• Data Management: Work operationally with relational databases (PostgreSQL) and advanced platform data stores (Neo4j, Redis) alongside messaging infrastructure (RabbitMQ) to trace, query, and optimize how data flows across microservices.
• Agile Collaboration: Partner cross-functionally with product managers, QA engineers, and frontend developers in Agile sprints, mapping out individual task prioritization while raising dependencies or project blockers daily to ensure engineering alignment.
• Code Reviews & Culture: Participate actively in regular peer code reviews—providing meaningful praise, ensuring compliance with team conventions, and receiving constructive feedback non-defensively with an innate curiosity to learn.

What You Bring

Required

• Professional Experience: 3–5 years of professional backend, platform, or systems engineering experience within a high-growth environment.
• Core Stack Proficiency: Strong development experience using Java, Kotlin, or a comparable enterprise JVM language, alongside practical exposure to frameworks like Spring Boot.
• API Design Mastery: Solid experience building, owning, and maintaining production-grade REST APIs, with an emphasis on API versioning, contract stability, and cross-team consumer workflows.
• Database Fundamentals: Practical experience working with relational databases (such as PostgreSQL), including writing complex queries, executing schema migrations, and analyzing query performance.
• Autonomous Troubleshooting: Demonstrated ability to independently debug complex distributed backend services by parsing logs, utilizing monitoring systems like Datadog, and verifying compliance protocols via security tools like GitLab Ultimate, Sonarqube and Wiz..
• AI-Augmented Development: Practical experience using AI coding assistants (Cursor, GitHub Copilot, Codex, or Claude Code) as part of a normal workflow—writing effective prompts, building reusable skills or custom instructions, and knowing when to trust, verify, or discard AI-generated output.

Nice to Have:

• Polyglot Exposure: Experience or fluency with Go (our platform chapter utilizes Go alongside our primary JVM stack).
• Advanced Data Infrastructure: Familiarity with graph databases (Neo4j), message queues (RabbitMQ), or distributed caching layers (Redis).
• SaaS Architecture: Background building multi-tenant B2B SaaS applications where strict data isolation, high availability, and performance at scale are paramount.
• Modern Distributed Systems: Deep understanding of event-driven architectures, microservices patterns, or containerized applications at production scale.

The anticipated on-target earnings range for the role is $105,000 - $130,000 per year + equity + benefits. Actual salaries may vary and will be based on factors, such as the candidate’s qualifications, skills, competencies, and proficiency for the role. Internal candidates who have current pay within or above the hiring range are still encouraged to apply if interested.

Hybrid Workplace

Our hybrid workplace allows for flexibility aligned to role responsibilities and exceptional customer delivery. Location requirements for this role can be found above.

Total Rewards

We are proud to offer a variety of competitive, inclusive, and comprehensive total rewards that are designed to support the unique needs of our employees both inside and outside of the workplace.

In addition to offering competitive salary and variable compensation plans, equity options, and flexible health and wellness benefits, we are proud to offer generous PTO, Annual Company Holidays, Health Days, and Summer Fridays.

Employees’ growth and development are supported throughout their career journey through informal and formal programs and activities, including access to LinkedIn Learning, regular People Leader training, and our internal Mentorship Program.

Our Culture

At LogicGate, our culture and employee experience are grounded in our core values of Be as One, Do the Right Thing, Embrace Curiosity, Own It, Empower Customers, and Raise the Bar, which guide how we show up - for each other, our customers, and all we interact with.

We believe that the strongest teams are made up of individuals who bring their different identities, experiences, and perspectives to the table. We are committed to fostering an inclusive work environment where all employees’ differences are celebrated and everyone is encouraged to bring their authentic selves to work.

We encourage everyone to join one of our Employee Resource Groups (AAPI @ LogicGate, Pride at LogicGate, and Women in LogicGate) to participate in and contribute to conversations that foster an inclusive culture.

LogicGate also believes strongly in giving back to the communities in which we live and work. To enable our teams to give back, we offer paid volunteer hours and company-wide charitable activities supporting a variety of organizations and causes.

We are proud to have been recognized as a top workplace by Built In, Crain’s Chicago Business, the Chicago Tribune, and more. Visit our website to learn about our latest recognition.

Learn more about our culture here.

Excited about LogicGate but not familiar with GRC?

• GRC stands for Governance, Risk, and Compliance
• GRC professionals help their companies manage uncertainty, act with integrity, and stay on the right side of the law.
• The GRC market is rapidly expanding with continuous growth opportunities. The current market size was valued at $50.5 billion in 2024 and is projected to reach $104.5 billion by 2031.

LogicGate® is the leading AI GRC platform for the Enterprise, helping governance, risk, and compliance teams limit surprises, strengthen resilience, augment program performance, and confidently quantify impact and business value. Built to provide a centralized view of risk and compliance, with AI intelligence woven into the platform’s core, LogicGate delivers real-time insights and actionable data to help drive current business decisions, with the flexibility to scale alongside evolving business needs. Recognized as a Leader in the GRC Market, LogicGate continues to further solidify its position as a best-in-class platform.

At LogicGate, our people are the foundation of everything we do. We are committed to delivering an exceptional experience for our employees and our customers by empowering and enabling our people to take ownership, make an impact, and deliver their best work.

Software Engineer: Test (SDET)

Remote / Chicago, IL (Hybrid)

About the Role

As a Software Engineer: Test at LogicGate, you will build and scale the automated testing frameworks, pipelines, and tools that guarantee the reliability of the Risk Cloud platform. AI is central to how you work: you are expected to embed AI-driven tooling across test authoring, regression analysis, and coverage expansion to compress delivery timelines and raise the precision of everything you ship.  You will design robust automation suites, expand test coverage across the ecosystem, and systematically isolate complex software regressions. This role is ideal for an engineering-focused QA professional who treats AI as a core part of their craft, takes operational ownership of quality boundaries, and establishes data-driven testing strategies across our platform.

What You’ll Do

• Automation Engineering: Design, build, and maintain scalable automated testing frameworks and end-to-end regression suites using TypeScript and Playwright, augmented by AI-driven code generation, to take validation tasks from requirements through continuous deployment.
• Testing Pyramid Validation: Write clean, understandable automation code to validate backend APIs and integration layers, strictly adhering to the testing pyramid to ensure a highly stable and dependable deployment lifecycle.
• Swarm Testing & Edge Cases: Actively contribute to and expand team testing efforts, systematically validating edge cases, error conditions, and happy paths while guiding the broader Engineering Department and QA Analysts on automated testability best practices.
• Systematic Debugging: Independently diagnose and isolate test automation failures and platform defects by reading distributed system logs, analyzing API console data, and utilizing AI-powered Datadog monitoring patterns to accelerate root-cause resolution.
• Technical Documentation: Author clear technical documentation within the codebase and Confluence, including test strategies, automation runbooks, and detailed defect reports to support collective engineering knowledge sharing.
• Test Data Infrastructure: Work operationally with relational databases (PostgreSQL) and advanced platform data stores, utilizing AI tools to query, manage, and optimize automated test data flows.
• Agile Collaboration: Partner cross-functionally with product managers, feature developers, QA Analysts, and DevOps in Agile sprints, accurately estimating validation effort, mapping task prioritization, and raising project dependencies or blockers daily.
• Code Reviews & Quality Culture: Participate actively in regular peer code reviews for both application features and test suites—providing constructive design feedback and ensuring strict compliance with team quality conventions.
• Testing Standards & Strategy: Partner with Engineering Leadership to help define department-wide QA expectations — incorporating AI governance, coverage ownership, automated-vs-manual boundaries, and documentation standards like runbooks — and translate that direction into practices the framework and broader QA function can follow.
• QA Analyst Enablement:  Partner directly with QA Analysts across squads to build their automation skills; pair on writing tests, review their automation code, and help shift their time from manual regression toward automated coverage.
• Testing Standards & Strategy: Partner with Engineering Leadership to help define department-wide QA expectations — coverage ownership, automated-vs-manual boundaries, and documentation standards like runbooks — and translate that direction into practices the framework and broader QA function can follow.

What You Bring

Required

• Professional Experience: 3–5 years of professional experience in software test automation, systems validation, or backend engineering within a high-growth SaaS environment.
• Core Language Proficiency: Strong programming experience using TypeScript or a comparable scripting language, alongside practical exposure to automated testing frameworks.
• AI-Augmented Development: Practical experience using AI coding assistants (Cursor, GitHub Copilot, Codex, or Claude Code) as part of a normal workflow—writing effective prompts, building reusable skills or custom instructions, and knowing when to trust, verify, or discard AI-generated output.
• Testing Strategy Mastery: Deep command of Fowler’s Testing Pyramid and the ability to apply it pragmatically - knowing what belongs at the unit, integration, and end-to-end layers and why - complemented by hands-on proficiency writing API tests, functional end-to-end tests, and performance tests to validate quality at every level of the stack.
• Mentoring and Coaching: Experience coaching or upskilling less-automation-savvy testers or engineers — you multiply impact through others’ skills, not just your own code.
• Autonomous Troubleshooting: Demonstrated ability to independently debug distributed backend microservices by parsing logs and utilizing core enterprise monitoring platforms like Datadog.

Nice to Have

• Advanced Data Infrastructure: Familiarity with validating message queues (RabbitMQ), graph databases (Neo4j), or distributed caching layers (Redis) under automated scale conditions.
• SaaS Security & Architecture: Background validating multi-tenant B2B SaaS applications where strict data isolation, high availability, and security compliance verification tools (like GitLab Ultimate, Sonarqube and Wiz) are paramount.
• Reporting and Presenting: Experience building or maintaining lightweight reporting/dashboards that surface test coverage (automated vs. manual) across teams.

The anticipated on-target earnings range for the role is $90,000 -118,000 per year + equity + benefits. Actual salaries may vary and will be based on factors, such as the candidate’s qualifications, skills, competencies, and proficiency for the role. Internal candidates who have current pay within or above the hiring range are still encouraged to apply if interested.

Hybrid Workplace

Our hybrid workplace allows for flexibility aligned to role responsibilities and exceptional customer delivery. Location requirements for this role can be found above.

Total Rewards

We are proud to offer a variety of competitive, inclusive, and comprehensive total rewards that are designed to support the unique needs of our employees both inside and outside of the workplace.

In addition to offering competitive salary and variable compensation plans, equity options, and flexible health and wellness benefits, we are proud to offer generous PTO, Annual Company Holidays, Health Days, and Summer Fridays.

Employees’ growth and development are supported throughout their career journey through informal and formal programs and activities, including access to LinkedIn Learning, regular People Leader training, and our internal Mentorship Program.

Our Culture

At LogicGate, our culture and employee experience are grounded in our core values of Be as One, Do the Right Thing, Embrace Curiosity, Own It, Empower Customers, and Raise the Bar, which guide how we show up - for each other, our customers, and all we interact with.

We believe that the strongest teams are made up of individuals who bring their different identities, experiences, and perspectives to the table. We are committed to fostering an inclusive work environment where all employees’ differences are celebrated and everyone is encouraged to bring their authentic selves to work.

We encourage everyone to join one of our Employee Resource Groups (AAPI @ LogicGate, Pride at LogicGate, and Women in LogicGate) to participate in and contribute to conversations that foster an inclusive culture.

LogicGate also believes strongly in giving back to the communities in which we live and work. To enable our teams to give back, we offer paid volunteer hours and company-wide charitable activities supporting a variety of organizations and causes.

We are proud to have been recognized as a top workplace by Built In, Crain’s Chicago Business, the Chicago Tribune, and more. Visit our website to learn about our latest recognition.

Learn more about our culture here.

Excited about LogicGate but not familiar with GRC?

• GRC stands for Governance, Risk, and Compliance
• GRC professionals help their companies manage uncertainty, act with integrity, and stay on the right side of the law.
• The GRC market is rapidly expanding with continuous growth opportunities. The current market size was valued at $50.5 billion in 2024 and is projected to reach $104.5 billion by 2031.

Company Overview

Donegal Insurance Group is an insurance holding company whose insurance subsidiaries offer personal and commercial property & casualty lines of insurance.

Headquartered in Lancaster County, Pennsylvania, along with four (4) regional offices located in: Athens, GA, Grand Rapids, MI, Albuquerque, NM, and Glen Allen, VA, our steady growth and successes have allowed us to establish a culture of which we’re proud. Check out our Glassdoor profile where our rating speaks for itself.

At Donegal, our values are founded on supporting the independent agency system, providing best-in-class service, and building relationships customers can trust. By joining the Donegal family, you would be joining a team of dedicated, hard-working employees, all with a common goal of providing peace of mind to our policyholders and being there when it matters most.

Job Summary

Donegal Insurance Group has an opening for a SIU Desk Investigator that is part of the Special Investigation Unit. As a member of our Claims team, this position will be responsible for overseeing the handling of claim cases and investigative support that require special investigative skills and experience. Some travel may be required. The position will require extensive database inquiries to assist the claims department in the resolution of claims as well as investigating suspicious insurance claims and insurance related activity. This position will require conducting interviews and recorded statements as well as pre-surveillance assessments. The SIU Desk Investigator will perform extensive open source social media investigations and comprehensive investigative inquiries. Excellent verbal and written communication skills, strong PC skills, strong organizational skills and the ability to work independently are required.

This position is physically based in the Marietta, PA office with transition to a hybrid schedule upon successful completion of training.

Responsibilities and Duties

• Investigate claims involving potential or suspected fraudulent activities
• Conduct comprehensive database inquiries to assist the Claim Department in resolving claims
• Conduct extensive open source social media investigations and generate comprehensive reports
• Assist in designated assignments related to Company anti-fraud initiatives
• Establish and maintain professional working relationships with attorneys, corporate employees, criminal justice agencies and vendors
• Assist in the training of Claim Department personnel in the areas of fraud detection and investigation

Qualifications and Skills

• Bachelor’s Degree
• Minimum of 3 to 5 years of Insurance Fraud or Insurance related experience
• Law enforcement investigation experience preferred
• Experience conducting open source social media investigations preferred
• Data analysis/Investigative Analyst experience is a plus
• Microsoft Excel, Access and Word
• Combination of education and investigative experience considered

Starting Pay: The pay range for this position is $70,000 to $80,000 annually. The specific offer will vary based on an applicant’s education, qualifications, professional experience, skills, abilities, and any applicable designations/certifications. The posted pay range reflects our ability to hire at different position titles and levels depending on background and experience. The pay range may also be adjusted based on an applicant’s geographic location.

The base pay is just one component of Donegal’s total compensation package for employees. This role may also be eligible to participate in a discretionary annual incentive program. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan.

Ongoing applications are being accepted.

To apply, please submit your resume and online application

Competitive Benefits Package

Donegal Insurance Group offers a comprehensive benefits package for all full-time, permanent positions including:

• Medical, Dental, and Vision Coverage: Available to you and your dependents. Coverage begins the first of the month after start date.
• 401(k) with the first 3% matched at 100%: the next 6% is matched at 50%
• Paid Time Off: Paid vacation, sick days, paid holidays, & bereavement days
• Career Development: Including college partnership discounts and industry designation(s) reimbursements

Additional benefits include company-paid basic life insurance; short & long-term disability insurance; employee stock purchase plan; and employee assistance program (EAP). Learn more about our full benefit offerings by visiting our Benefits page.

Who We Are

Donegal Insurance Group provides commercial and personal insurance products through a network of independent agents in 21 states and across several regions of the U.S. In Texas, Colorado, Utah, New Mexico and Arizona, business is conducted under the Mountain States Insurance Group name; and in Michigan, business is conducted under the Michigan Insurance name.

Headquartered in Lancaster County, Pennsylvania, along with four (4) regional offices located in: Athens, GA, Grand Rapids, MI, Albuquerque, NM, and Glen Allen, VA, our steady growth and successes have allowed us to establish a culture of which we’re proud. Check out our Glassdoor profile where our rating speaks for itself:

By joining Donegal, you would be joining a team of dedicated, hard-working employees, all with a common goal of providing peace of mind to our policyholders and being There when it matters most.™.

Work Arrangement

With each department and position being different, the work arrangement for a specific position will be reviewed with candidates during a initial phone screening. For a position not requiring an onsite expectation at one of our offices, the ideal candidate must live within our Donegal footprint. Current approved states are: AL, AZ, CT, DE, FL, GA, IA, IL, IN, MD, MI, MN, MO, NC, ND, NE, NH, NJ, NM, NY, OH, PA, SC, SD, TN, TX, UT, VA, WI, and, WV. (Please note, this list is subject to change without notice.)

E-Verify

Donegal Insurance Group participates in E-Verify in the following states: Alabama, Arizona, Florida, Georgia, Louisiana, Mississippi, Nebraska, North Carolina, South Carolina, Tennessee, and Utah. If you reside in one of the listed states, please review the “Notice of E-Verify Participation” and the “Right to Work Poster” on the links below:

• Notice of E-Verify Participation Poster (English and Spanish)
• Right to Work Poster (English and Spanish)

About Tekmetric

Tekmetric is the all-in-one, cloud-based software helping auto repair shops run smarter, grow faster, and serve customers better.

Built by a shop owner and shaped by the needs of the industry, Tekmetric brings together innovation, real-world experience, and a thriving community to help shops thrive - not just survive. From running a shop, to securing payments to engaging customers, our platform simplifies operations so shop owners can focus on what really matters: delivering exceptional service, earning trust, and growing sustainably.

Officially founded in Houston in 2017, Tekmetric has grown from a single shop’s vision to the industry’s leading solution - all by staying true to our values of transparency, integrity, innovation, and a service-first mindset.

But we’re not just building shop management software. We’re building a movement. We’re empowering repair shops to rise above the daily grind, create meaningful connections with their customers, and lead the industry forward - one interaction at a time.

Come build with us. Join the journey. Shape the future of auto repair.

Working the Tekmetric Way

At Tekmetric, we’re building a culture where winning matters - not for ego, but because when our customers win, we win together.

We move fast, stay curious, and take full ownership of our results — no excuses, no finger-pointing. If you thrive in ambiguity, take initiative, and view honest feedback as fuel for growth, you’ll feel right at home here.

We’re direct but respectful, ambitious yet grounded, and collaborative at every level. Everyone leads through impact and is encouraged to speak up, share ideas, and challenge assumptions (even your manager’s). This is a place for builders, not bystanders.

Success here takes focus, follow-through, and a willingness to roll up your sleeves — but if you’re driven by meaningful work and real results, it’s deeply rewarding. You’ll join a team that cares about the work, supports one another, and takes smart risks to achieve bold goals. Be yourself, stay mission-focused, and you’ll thrive. If that energizes you, we can’t wait to meet you.

At Tekmetric, great work happens anywhere, but great teams are built through intentional connection. We offer hybrid and remote work models based on your proximity to our office hubs. Because we value in-person collaboration, travel is an expected part of every role. We come together several times a year for team and company-wide offsites to align on goals and strengthen relationships. Attendance at these events is expected and fully supported.

About the Role:

The Partner Activation & Growth Manager turns a signed partner agreement into a measurable customer acquisition channel. This role owns the full activation journey — from partner access to demand creation to revenue — and sits at the intersection of partner strategy and field execution.

The focus of this role is not simply enabling the partner. It is activating the partner’s organization: identifying demand, creating demand, and facilitating access to buyers at the right moment.

Core Responsibilities

• Build the activation playbook — Design and document the repeatable motion that moves a partner from signed agreement to active field production, including training, enablement, referral process, and joint field execution.
• Get the activation motion off the ground — Own the initial setup, partner rep onboarding, and first plays that establish field production. Once the motion is running, transition day-to-day execution to the appropriate field/sales teams while remaining accountable for performance.
• Own activation funnel performance — Manage the partnership as an acquisition funnel. Identify where demand is being lost between access and conversion, diagnose the cause, and fix it.
• Build toward scale — Document every play, training, and activation motion so the model can scale to the next partner without starting from scratch.

Core Competencies

• Commercial Activation — Translates a signed agreement into an acquisition strategy with defined plays, targets, owners, and timelines.
• Field GTM Execution — Activates the partner’s frontline reps to create and identify demand, not just manage the corporate relationship.
• Partner Influence & Navigation — Creates action across executive, operational, and field levels without direct authority.
• Data & Performance Orientation — Manages the partnership as a funnel: Access → Demand → Capture → Convert → Revenue.

Critical Attributes

• Operator, not coordinator — Drives what needs to happen next without waiting for direction.
• Commercially curious — Understands the partner’s business model, rep incentives, and economics.
• Highly influential — Creates action without owning the partner’s organization.
• Comfortable with ambiguity — Builds the playbook from scratch rather than waiting for one.
• Field-oriented — Gets in market and works alongside frontline teams where necessary.
• Outcome-focused — Measures success by demand access and new rooftops, not activity.

What Success Looks Like

Turn partner potential into partner production. Prove the activation model with a new strategic partner and build a repeatable motion that can scale across every partner that follows. Success is measured by production, not activity.

What You’ll Bring

• Experience in partner/channel management, field sales enablement, or GTM execution, ideally in a role that required activating a third-party sales force rather than only managing a corporate relationship.
• A track record of building a process, playbook, or motion from scratch and documenting it well enough for others to run it.
• Comfort operating across levels of a partner organization — executive, operational, and field — and driving action without formal authority.
• A funnel mindset: ability to break a partnership down into access, demand, capture, convert, and revenue stages, and to diagnose where it’s breaking.
• Willingness to travel and work in-market alongside partner field teams as needed.
• Experience standing up a new partnership or launch is a strong plus.

Why You’ll Love Working With Us

Health & Wellness That Have You Covered:

• Enjoy the flexibility of remote work
• Competitive base salaries that reflect your value.
• Generous Paid Time Off, because we know you do your best work when you’re well-rested.
• Support for every stage of life—with paid maternity, parental bonding, and medical leave for you or your loved ones.
• Comprehensive health benefits, including Medical, Dental, Vision, and Prescription coverage. For employee only, we offer plans that cover 100% of premiums and we cover 50% of costs for families.
• Prioritizing your mental health: get free, confidential counseling through our partnership with BetterHelp.

Investing in Your Future (and Present):

• 401(k) Retirement Savings Plan with 100% employer match on contributions up to 6% - so your future self will thank you.
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) to make your money go further.
• Life and Accidental Death & Dismemberment (AD&D) Insurance for added peace of mind.
• Wellness on your terms: get up to $60/month toward fitness, mental health, or almost anything that helps you feel your best.
• After one year of employment, enjoy a $300 home office setup bonus to help make your space work for you.
• Keep growing with support for continuing education - we’re invested in your development.

Most importantly, we have a stellar team of coworkers, a really cool office, and lots of fun activities!

Tekmetric is an equal opportunity employer. We hire hard-working individuals, regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Tekmetric will never ask for your personal financial or banking information or require any financial commitment as part of our candidate search or application process. No job offers will be made without a formal interview process. All legitimate Tekmetric job postings are listed at tekmetric.com/careers. Recruiter communications come from @tekmetric .com email addresses. Please visit this link for further information Fraudulent Job Offers

By bringing together next-gen technology and the finest live data available, Genius Sports is enabling a new era of sports for fans worldwide, delivering experiences that are more immersive, interactive and personalised than ever before. Learn more at geniussports.com.

THE ROLE:

Join the Genius team helping sportsbooks level up with live data, expert services, and fan-first experiences that drive global engagement.

You’ll work with Sportsbook customers and internal teams to deliver our Sportsbook products smoothly. You’ll be closely involved in integration projects, working alongside customers, product owners, developers, and onboarding officers to make sure each client gets what they need, on time.

WHAT YOU’LL DO:

• Monitor implementation requests from different channels, test solutions, and share clear information so clients get what they need on time
• Build strong working relationships with clients and internal teams, and manage expectations along the way
• Help customise client installation guides and other Sportsbook product materials
• Work closely with internal teams, including Sportsbook support, commercial, and delivery, to get projects done
• Use APIs to retrieve Sportsbook data, such as fixtures, schedules, and video access
• Investigate and escalate issues raised by clients or internal teams during integration
• Keep project status reports and client documentation accurate and up to date

WHAT YOU’LL BRING

• Knowledge of how APIs work, and confidence using API documentation to get and send information
• Experience implementing new customer products, including training users
• Comfortable using tools such as Zendesk, JIRA, Confluence, and Microsoft Office
• Working knowledge of T-SQL and API execution platforms
• Good understanding of the Sportsbook market and video streaming
• Strong project management skills, with the ability to manage several projects at once
• Excellent communication, problem-solving, and organisational skills

WHAT YOU’LL BRING

• At least two sports well, including their rules and how they work for Sportsbook customers
• What it’s like working directly with sportsbook or gaming clients

The monthly salary for this full-time role ranges from €2450 to €3010 gross. This role will also be eligible to take part in Genius Sports Group’s benefits plan.

We enjoy an ‘office-first’ culture and maximize opportunities to collaborate, connect and learn together. Our hybrid working models differ depending on your role and location.

As well as a competitive salary and range of benefits, we’re committed to supporting employee wellbeing and helping you grow your skills, experience and career. Learn more about how rewarding life at Genius can be at Reward | Genius Sports.

One team, being brave, driving change

We strive to create an inclusive working environment, where everyone feels a sense of belonging and the ability to make a difference. Learn more about our values and culture at Culture | Genius.

Let us know when you apply if you need any assistance during the recruiting process due to a disability.