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Support Customer Success Manager at Elite Technology

Manages customer relationships and drives product adoption by delivering education, addressing concerns, and ensuring retention for law firm software clients.

Mid Remote Posted 10 minutes ago RemoteFirstJobs Product
What this role involves

Elite is the trusted automation platform for law firm operations across most of the world’s largest and most successful law firms. Elite has guided firms through every technology shift and today delivers the only cloud-native SaaS platform that unifies financial, invoice, time, and data management into a single system of action. With embedded AI, predictive analytics, and integrated payments, Elite’s products enable firms to shorten billing cycles, reduce write-offs, and unlock firm-wide insights, making financial operations the foundation for law firm innovation and growth. Learn more at elite.com.

Position Overview

The Customer Success Manager at Elite is a high-impact role focused on ensuring customers fully realize the value of our products and services. This position requires a high level of performance in customer success and SaaS environments, including driving product adoption, retention, and expansion through proactive customer engagement. A core aspect of this role will be delivering education and enablement initiatives to empower customers with the knowledge and tools they need to maximize their success with Elite’s offerings.

Work Arrangement:​Remote​

This role requires the individual to be based in ​Eastern Standard Time (EST) or Central Standard Time (CST)​time zone.

Responsibilities

  • Drive Adoption & Value Realization: Proactively engage with customers to ensure they are utilizing Elite’s solutions effectively and benefiting from all available features.
  • Customer Management: Develop and maintain strong, long-term relationships with customers to drive satisfaction, renewals, and expansion opportunities.
  • Retention Focus: Collaborate closely with customers to address their needs and concerns, ensuring high retention rates and identifying at-risk accounts for early intervention.
  • Customer Education & Enablement: Deliver customized training programs, webinars, and “power hour” sessions to help customers deepen their product knowledge and improve their workflows.
  • Proactive Communication: Regularly check in with customers to offer updates, gather feedback, and provide solutions that enhance their experience.
  • Collaboration with Sales, Services & Support Teams: Work closely with internal teams to share customer insights, optimize service delivery, and drive growth opportunities.
  • Perform other duties as assigned to support the overall goals and objectives of the department/company.
  • Perform other duties as assigned to support departmental and company objectives.​

Qualifications

  • ​​Bachelor’s Degree​ or equivalent education and experience.
  • 3–5 years years of experience in experience in customer success, account management, or a related field, and 2+ years of experience with legal technology (legal tech) or finance technology (fintech), with a strong focus on high-performance environments in SaaS, enterprise technology, or B2B sectors.
  • Proven track record of managing and driving the success of large, complex accounts with multi-level stakeholders, ideally within enterprise organizations or high-growth tech companies.
  • Experience in delivering advanced customer education and enablement programs, including onboarding, ongoing training, and strategic and tactical workshops that foster deeper product adoption and usage.
  • Understanding of customer success metrics and the ability to leverage data to inform strategy, optimize customer engagement, and achieve business outcomes, such as retention, expansion, and upsell.
  • Demonstrated expertise in risk management, implementing proactive strategies to mitigate churn, and successfully turning around at-risk accounts.
  • Strong cross-functional collaboration skills, with a history of working closely with Sales, Product, and Engineering teams to align customer success strategies with broader organizational goals.
  • Experience influencing C-suite executives and key decision-makers to achieve account expansion and strategic partnership goals.
  • Deep proficiency in customer success software (e.g., Salesforce, Gainsight) and other analytics tools to manage account health, performance, and engagement efforts at scale.
  • Ability to travel up  10–25% as business needs require
  • Role requires the following physical capacity:​​Sedentary: primarily desk/computer work​
  • Must be legally authorized to work in​​United States​; ​Elite does not provide employment sponsorship for this position​

Benefits:

  • Competitive Compensation Package ($112,500-$125,000 base salary + variable component)
  • Comprehensive Healthcare Coverage (Health, Dental, Vision)
  • Retirement Savings Plan with an Employer Contribution
  • Professional Development Opportunities
  • Time Off
  • Wellness Initiatives
  • Employee Assistance Program
  • Generous Global Parental Leave
  • Calm, free premium subscription
  • Employee Discount Program

Elite may use technology, including artificial intelligence-enabled tools, to assist in aspects of the recruiting and employment process. These tools are used to support, but not replace, human decision-making.

Please note that we do not offer sponsorship for this position.

Additional Information

At Elite Technology, we embrace an employee-centric, flexible work model that empowers you to do your best work in the environment that suits you. However, we also recognize the importance of in-person collaboration for key moments that truly matter.

In our flexible remote approach, you have the freedom to choose a workspace within your home country that best fits your needs. Our corporate offices are located in New York City, Los Angeles, Costa Rica, and the Philippines, providing additional options for those who prefer or need a hybrid work environment.

Our diverse global team spans the U.S., Canada, U.K., Costa Rica, the Philippines, and Australia. Please note that at this time, we are unable to hire employees located in Quebec or Ontario Provinces, Alaska, Hawaii, Puerto Rico, Louisiana, and Oklahoma .

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. We are proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also provide reasonable accommodation for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

We are not accepting applications submitted through recruiting agencies.

Read the full description
Product Group Product Manager, Financials at Elite Technology

Leads and scales a financials product category by defining strategy, mentoring a PM team, and driving cross-functional alignment across engineering, design, sales, and marketing.

Lead Remote Posted 10 minutes ago RemoteFirstJobs Product
What this role involves

Elite is the trusted automation platform for law firm operations across most of the world’s largest and most successful law firms. Elite has guided firms through every technology shift and today delivers the only cloud-native SaaS platform that unifies financial, invoice, time, and data management into a single system of action. With embedded AI, predictive analytics, and integrated payments, Elite’s products enable firms to shorten billing cycles, reduce write-offs, and unlock firm-wide insights, making financial operations the foundation for law firm innovation and growth. Learn more at elite.com.

Position Overview

We are seeking an exceptional Group Product Manager (GPM) to lead and scale our Financials product category at Elite. This role is ideal for a strategic, customer-obsessed leader who thrives at the intersection of business, technology, and innovation. As a GPM, you will own the vision, strategy, and execution of multiple products that empower law firms to manage their financial operations ensuring accuracy, efficiency and compliance at scale. This category includes accounting, budgeting, invoicing, payments, and regulatory reporting.

You will lead and mentor a team of Product Managers (PMs), fostering a high-performance, collaborative culture that prioritizes outcomes over outputs. You’ll be responsible for defining clear roadmaps, aligning cross-functional teams, and ensuring our products meet both customer needs and business objectives. As a key strategic partner to engineering, data science, UX design, sales, and marketing, you’ll drive alignment across the organization and secure buy-in for high-impact initiatives. You will also engage with customers and industry stakeholders to ensure our products address the unique challenges law firms face in managing financials.

The ideal candidate is a visionary yet execution-oriented leader who can balance short-term wins with long-term product evolution. You have a proven track record of managing complex product ecosystems, launching innovative solutions, and scaling high-growth products. You thrive in fast-paced, data-driven environments and are skilled at navigating ambiguity, driving operational excellence, and making data-informed decisions.

If you are a customer-first, strategic product leader who understands the intricacies of financial management, we want to hear from you!

Work Arrangement:​Remote​

This role requires the individual to be based in ​Flexible across U.S. time zones​ time zone.

Responsibilities

Strategic Leadership & Vision

  • Develop and drive a clear product strategy that aligns with business objectives and market opportunities.
  • Act as a strategic connector, balancing short-term execution with long-term vision to ensure sustainable product growth.
  • Analyze market trends, competitive insights, and customer needs to identify new areas for innovation in data-driven legal tech.
  • Collaborate with executive leadership to define success metrics and ensure alignment across product initiatives.
  • Make data-driven decisions, ensuring that teams focus on the highest-impact work.

Product Execution & Operational Excellence

  • Own the end-to-end lifecycle of data products, from ideation to launch, ensuring they meet quality standards and deliver value.
  • Drive operational rigor through structured roadmaps, OKRs, and decision-making frameworks.
  • Ensure seamless integration of data products with other product areas and business functions.
  • Provide strategic guidance on backlog prioritization, product roadmaps, and execution, empowering PMs to take ownership.
  • Establish and monitor key performance indicators (KPIs) to assess product success, adoption, and revenue impact.
  • Unblock teams by removing inefficiencies, optimizing workflows, and balancing short-term needs with long-term vision.

Cross-Functional Influence & Stakeholder Alignment

  • Act as a bridge between engineering, design, marketing, sales, customer success, and data science, ensuring product success.
  • Secure executive buy-in for strategic initiatives, ensuring data products receive the necessary resources and support.
  • Work closely with sales and customer success teams to drive adoption, customer engagement, and revenue growth.
  • Advocate for data products in meetings and cross-functional discussions, ensuring alignment and visibility.
  • Clearly articulate product plans, progress, and results to internal teams and executive leadership.

Team Leadership & Culture Building

  • Lead, mentor, and grow a high-performing team of Product Managers and Business Analysts, fostering a collaborative and inclusive culture.
  • Provide coaching, feedback, and career development opportunities to PMs, helping them grow in their roles.
  • Champion a transparent and psychologically safe environment, where teams can take risks, experiment, and innovate.
  • Act as a force multiplier by removing obstacles, setting clear expectations, and ensuring smooth team operations.
  • Foster a culture of data-driven decision-making, continuous learning, and experimentation.

Customer & Market Focus

  • Obsess over customer needs, leveraging data, research, and direct feedback to shape product direction.
  • Ensure teams build the right solutions, focusing on solving customer problems rather than chasing features.
  • Guide the team in data analysis and insights, refining features and improving user experiences based on real-world feedback.
  • Maintain a strong business acumen, understanding how product decisions impact revenue, retention, and scalability.

Agility & Change Leadership

  • Lead teams through uncertainty, ambiguity, and shifting priorities, maintaining clarity and focus.
  • Quickly adapt to changing market conditions and company goals while keeping teams aligned and motivated.
  • Drive continuous improvement by celebrating wins, learning from failures, and iterating on processes.

Other Responsibilities

  • ​​Perform other duties as assigned to support departmental and company objectives.​

Qualifications

  • ​​Bachelor’s Degree​ in Accounting, Business, Engineering, or a related field, or equivalent practical experience. MBA preferred.
  • 6–8 years years of experience in of product management experience, with at least 1-2 years leading and mentoring Product Managers and at least 3+ years managing a product category or portfolio.
  • Experience with financial controls, compliance tracking, and global reporting requirements for large enterprises.
  • Proven track record of owning and scaling complex products in a fast-paced environment.
  • Experience in SaaS, B2B, or enterprise software, particularly in legal tech, fintech, or other highly regulated industries.
  • Strong strategic thinking and business acumen, with the ability to align product roadmaps with company goals.
  • Experience driving product vision, strategy, and execution while balancing short-term wins with long-term impact.
  • Exceptional cross-functional leadership, with the ability to influence and align stakeholders across engineering, design, marketing, sales, customer success, and data science.
  • Preferred experience leveraging AI tools to drive product innovation and development.
  • Strong understanding of go-to-market strategies, customer adoption, and revenue growth in product-led environments.
  • Highly skilled in customer research, competitive analysis, and data-driven decision-making to identify opportunities and drive innovation.
  • Demonstrated ability to prioritize ruthlessly, manage trade-offs, and make tough decisions in ambiguous situations.
  • Experience leading roadmap planning, OKRs, and KPI-driven product development to ensure measurable impact.
  • Outstanding communication and storytelling skills, with the ability to clearly articulate product vision and business value to executive leadership and teams.
  • Passion for mentorship and talent development, fostering a culture of continuous learning, collaboration, and high performance.
  • Hands-on experience with data platforms, analytics tools, or AI-powered products.
  • Prior experience working in high-growth startups or scaling organizations through key growth phases.
  • Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.​
  • Experience in the legal technology sector is highly desirable.
  • Familiarity with legal industry workflows and challenges.​
  • Experience with SaaS product development and lifecycle management.​
  • Ability to travel up 10–25% as business needs require
  • Role requires the following physical capacity:​​Sedentary: primarily desk/computer work​
  • Must be legally authorized to work in​​United States​; ​Elite does not provide employment sponsorship for this position​

Benefits

  • Competitive Compensation Package ($171,000-$190,000 base salary + variable component)
  • Comprehensive Healthcare Coverage (Health, Dental, Vision)
  • Retirement Savings Plan with an Employer Contribution
  • Professional Development Opportunities
  • Time Off
  • Wellness Initiatives
  • Employee Assistance Program
  • Generous Global Parental Leave
  • Calm, free premium subscription
  • Employee Discount Program

Elite may use technology, including artificial intelligence-enabled tools, to assist in aspects of the recruiting and employment process. These tools are used to support, but not replace, human decision-making.

Please note that we do not offer sponsorship for this position.

Additional Information

At Elite Technology, we embrace an employee-centric, flexible work model that empowers you to do your best work in the environment that suits you. However, we also recognize the importance of in-person collaboration for key moments that truly matter.

In our flexible remote approach, you have the freedom to choose a workspace within your home country that best fits your needs. Our corporate offices are located in New York City, Los Angeles, Costa Rica, and the Philippines, providing additional options for those who prefer or need a hybrid work environment.

Our diverse global team spans the U.S., Canada, U.K., Costa Rica, the Philippines, and Australia. Please note that at this time, we are unable to hire employees located in Quebec or Ontario Provinces, Alaska, Hawaii, Puerto Rico, Louisiana, and Oklahoma .

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. We are proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also provide reasonable accommodation for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

We are not accepting applications submitted through recruiting agencies.

Read the full description
Sales Enterprise Account Executive, Azul Prime - (Remote) at Azul

Enterprise account executive drives new customer acquisition and cross-sells cloud platform solutions to large enterprises while managing full sales cycles and maintaining pipeline forecasts.

Senior Remote Posted 10 minutes ago RemoteFirstJobs Product
What this role involves

We are seeking a motivated and results-driven Cloud Sales Specialist to help grow our Platform Prime customer base and increase revenue. This role will play a pivotal role in driving North America sales through a mix of new Platform Prime customer acquisition and cross-selling into existing Platform Core clients. You will work closely with the sales and technical teams to communicate the value of Azul’s solutions to both technical and business stakeholders.

This is an individual-contributor, quota-carrying role that can be based remotely in the US, preferably in the West region.

What You’ll Do (aka Responsibilities):

  • Sales Strategy & Execution: Develop and implement strategies to generate new Prime business opportunities and achieve sales targets within assigned territories/accounts.
  • Client Engagement: Actively engage with existing Platform Core customers to understand their unique challenges and business needs, providing Azul solutions.
  • Sales Pipeline Management: Manage the entire sales cycle, from lead generation to close. Maintain a robust pipeline of opportunities and forecast accurately.  Build a 3X pipeline.
  • Cross-functional Collaboration: Work closely with Sales Engineers, Marketing, and Customer Success teams to ensure prospects receive comprehensive, clear, and accurate product demonstrations, proposals, and support.
  • Negotiation & Closing: Drive contract negotiations, while consistently closing business on a monthly and quarterly basis.
  • Reporting: Maintain accurate records of sales activity, progress, and outcomes in Salesforce.

What You’ll Bring (aka Experience and Education)

  • 15+ years direct software sales experience
  • Proven track record of direct sales of both on-premise and cloud-based software solutions into large enterprises, as well as SaaS centric companies
  • Demonstrated experience in key verticals:  online retail, e-commerce, ad-tech, gaming and financial services
  • Significant experience selling into the infrastructure space (OS, JVM, Container) versus the application space
  • Confident experience working in close partnership with a Technical Sales Engineer
  • Extensive experience selling technical products that require technical POCs
  • Experience selling enterprise products based on Java-based Open Source, highly desired
  • Undergraduate degree, or equivalent experience

What You’ll Bring (aka Skills and Competencies)

  • Exceptional communicator, influencer and presenter
  • Ability to Evangelize a new solution where there most likely is not an existing budget placeholder
  • Demonstrated ability with Multi-Level selling
  • Proficient in deal qualification methodologies, MEDDPICC preferred
  • Progressive and proactive use of industry sales tools and systems

Location

  • Remote, ideally someone located in the Pacific Time Zone

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Read the full description
Operations Agency Systems Manager at VisionPoint Marketing

Manages and optimizes VisionPoint's operational systems, data integrity, automations, and reporting dashboards to support agency-wide efficiency and client success.

Mid Remote Posted 10 minutes ago RemoteFirstJobs Product
What this role involves

About VisionPoint Marketing

VisionPoint Marketing is on a mission to become higher education’s most trusted enrollment marketing partner. As a full-service agency, we collaborate with colleges and universities nationwide to strengthen brands, accelerate marketing performance, and drive measurable enrollment growth. Our award-winning work is showcased on national conference stages, but our greatest pride is making life easier—and more successful—for our client partners. Headquartered in Raleigh, NC, we operate as a remote-first company with VisionPointers across every U.S. time zone, while offering hybrid and in-person options for those near our headquarters.

The Opportunity

The Agency Systems Manager is responsible for maintaining, configuring, and continuously improving VisionPoint’s operational systems—ensuring data accuracy, streamlined processes, and a friction-free experience for internal teams. This role is central to keeping our tech stack running smoothly, actively managing bugs and improvements, and delivering clear, actionable revenue operations reporting.

This position owns the integrity and clarity of VisionPoint’s operational data. They will manage cross-system workflows, respond to automation issues and QA needs, implement updates as software evolves, ensure accuracy in reporting, and maintain up-to-date documentation for key company-wide processes.

The ideal candidate is highly organized, technically adept, and energized by improving systems that directly support both client and agency success. The Agency Systems Manager reports directly to the Chief Financial Officer and partners closely with the Senior Director of Client Operations, Chief Client Officer, COO, Service delivery leaders, and the broader Client Operations team. Together, they streamline processes, enhance efficiency, deliver clean reporting, and support the agency’s growth. This role requires a proactive approach to identifying system improvements and a strong ability to develop and implement solutions.

What You’ll Do

Systems Administration & Process Management

  • Serve as the champion and primary administrator of VisionPoint’s internal systems and operational platforms.

  • Maintain and optimize VisionPoint’s project management platform (ClickUp), CRM (HubSpot), and other agency tools—including building dashboards and widgets—to ensure clean data, clear structure, and ease of use across teams.

  • Administer system permissions, templates, views, workflows, and automations to drive operational consistency and efficiency.

  • Lead user training and ongoing support to ensure team members are using systems effectively and consistently.

  • Proactively monitor software updates, conduct regular audits, and implement process improvements that enhance clarity, reduce friction, and support a smooth operational experience.

  • Maintain system documentation—including SOPs, data standards, templates, and workflow maps—to ensure company-wide clarity and alignment.

  • Partner with leaders to govern system structure and ensure changes remain scalable and aligned with agency needs.

RevOps (Revenue Operations) Support

  • Support revenue operations by maintaining accurate data flow across CRM, project management, and reporting tools.
  • Collaborate with Business Development, Client Experience, Finance, and Client Operations to ensure all revenue, pipeline, forecasting, and utilization data is accurate and consistently captured.
  • Build and maintain dashboards and reports that provide insights into pipeline health, client lifecycle data, forecasting accuracy, revenue leaks/opportunities, and operational trends.
  • Ensure HubSpot (or related CRM tools) fields, automations, and workflows stay updated and aligned with evolving agency processes.
  • Provide QA for revenue-related data, identifying gaps, discrepancies, or broken workflows before they affect forecasting or reporting.
  • Support the development and maintenance of rate-card, scoping, and resourcing tools that drive predictable and accurate revenue management.
  • Assist with integrations (e.g., HubSpot ↔ ClickUp) to support smooth handoffs between new business, onboarding, client delivery, and billing.

Resourcing & Client Project Support

  • Sweep system and projects to flag potential risks, errors, or flags - ensuring data accuracy and consistency
  • Collaborate with the Senior Director of Client Operations and senior leaders across the agency to maintain accurate, up-to-date resourcing views.
  • Flag upcoming resourcing constraints and assist in determining solutions that balance team capacity, client expectations, and project timelines.

Reporting, Documentation & Team Collaboration

  • Develop and maintain reports, dashboards, and workflow documentation for internal teams and client-facing needs.
  • Partner with Client Operations, Client Experience, and SMEs to ensure smooth task assignments, process alignment, and workflow management.
  • Support operational analysis by identifying trends, risks, or areas where process updates could improve efficiency or accuracy.
  • Assist with systems administration tasks and special projects as assigned, including cross-department initiatives aimed at improving operational rigor and clarity.

Who You Are

Experience & Attributes

  • Bachelor’s degree in marketing, finance, business, information systems, operations, or a related field (or equivalent experience).
  • 2–4 years of experience in project coordination, operations, revenue operations, or systems administration within an agency or similar fast-paced environment.
  • Proficiency with project management and CRM tools, especially ClickUp (required), HubSpot, and Google Workspace, with the ability to learn new platforms quickly.
  • Analytically minded, with the ability to interpret data, identify patterns or inconsistencies, and recommend improvements.
  • Process-oriented and tech-curious, with a genuine interest in improving operational systems, documentation, and team efficiency.
  • AI-enthusiastic, with an interest in leveraging AI and automation tools to improve workflows, enhance reporting, automate routine tasks, and support operational efficiency.
  • Exceptional organizational skills and strong attention to detail, particularly when managing data, templates, and process documentation.
  • Strong communicator, both written and verbal, able to translate technical updates or process changes into clear, user-friendly language.
  • Proactive, autonomous problem-solver who anticipates challenges, troubleshoots issues quickly, and identifies opportunities to streamline workflows.
  • Collaborative teammate who builds strong cross-functional relationships and enjoys supporting teams through change.
  • Comfortable with ambiguity and able to create clarity and structure in evolving systems and processes.

A Quick Note

Research shows that people from underrepresented identities often hesitate to apply for job opportunities if they feel they do not fulfill all of the listed qualifications. VisionPoint Marketing is committed to building a diverse and inclusive work environment and believes that skills are cultivated through a range of experiences. Even if your past work doesn’t meet all of the preferred qualifications, we still encourage you to apply if you are enthusiastic about this opportunity!

VisionPoint Culture

We believe culture is a core benefit—not just a buzzword. VisionPoint thrives on passion for higher education, collaborative problem-solving, hard work, and a little fun along the way. We invest in our team members’ growth, well-being, and fulfillment because we know that great work starts with a great culture. That’s why it’s important to us that future team members connect with — and contribute to — our culture. Our communication, collaboration, satisfaction, and growth are largely dependent upon how we all, as individuals, embrace and live out our values. We have a laser focus on knowing, providing solutions for, and advancing higher education because of its transformative power in the world.

Read the full description
Marketing Google Ads Media Buyer / Growth Strategist (Remote) at Sweat Pants Agency

Own paid media accounts end-to-end for DTC/eCommerce brands, managing Google Ads strategy, client relationships, creative testing, and proving incrementality across the full funnel.

Mid Remote Posted 10 minutes ago RemoteFirstJobs Product
What this role involves

Everyone can run a search campaign. Almost nobody can tell you whether it worked.

That is the whole job.

Google will happily show you a 6x ROAS built almost entirely out of people who already knew your client’s name. It will auto apply assets you did not ask for. It will report a number that makes a client feel great and tells you nothing about whether you grew the business.

So we do not hire people to manage Google Ads. We hire marketers who can tell the difference between demand they created and demand they harvested, and who can prove it to a client’s face.

At Sweat Pants Agency we work with around 50 DTC and eCommerce brands, 20 to 25 of them on paid media. We spend $6 to $9M a month on Meta and $1 to $2M a month on Google. We are the only agency behind two INC #1 fastest growing brands, both from zero.

Google is where we are putting our next round of growth. You would own a set of those accounts end to end.

Here is what “end to end” actually means.

You are the account manager. We do not have any. You talk to the client directly. You write the updates, you run the calls, and you defend the call you made. The reason we do it this way is ownership. When you are the person answering for the account, it is your result, not somebody else’s summary of your result.

You own the whole funnel, not the campaign. Feed and Merchant Center, search and Shopping and PMax, Demand Gen and YouTube, the landing page, and the conversion tracking underneath all of it. If the feed is why Shopping is starving, that is yours. If the page is why the clicks do not convert, that is yours too. Our team ships advertorials, comparison pages, and PDPs in Claude Code, deploys them to Vercel, points a subdomain at them, and tests them live before anything touches the client’s Shopify theme.

You are expected to have an opinion about attribution and to defend it. We optimize to NC-CPA and NC-ROAS, not blended and not last click. We have turned brand search off to see what actually shifts to organic. We run geo holdouts. If a campaign is not incremental, we would rather know than keep the number.

You can live anywhere. We are remote and we hire worldwide. The one hard requirement is that you can take client calls during US Eastern business hours, because you are the client’s point of contact and there is nobody else to cover it. The rest of your day is yours. Nobody here is on a time clock. We judge you on output.

If you want a lane, a ticket queue, and a scope document, this is a bad fit and we will both know it fast.

If you want to own the whole picture and be judged on whether the number moved, keep reading.

What the job looks like

  • Own a set of DTC accounts as the strategist, the buyer, and the client’s direct point of contact. Budgets run from $5k/mo to well into six figures a month.
  • Own the client relationship. There is no account manager between you and them. You present the results, the plan, and the reasoning, and you are the one who answers when something is not working.
  • Audit before you touch anything. Every account we take over gets a real review first: campaign and ad group structure, keywords versus search terms, negatives, bidding strategy per campaign type, impression share, feed health, landing pages, audiences, and conversion tracking. Then a Loom walking the client through what you found. That Loom is how we sell and it is how we keep people.
  • Run brand and non brand as different businesses. Brand is mostly assisted conversion and it usually belongs on target impression share, not target CPA. Non brand is where the growth is and where the waste is. Report them separately or you are reporting nothing.
  • Know what PMax is actually doing. The most common mistake we see is optimizing PMax against an incremental CAC when half the volume inside it is branded. If you cannot separate those two, you cannot set a target.
  • Keep Google’s automation on a leash. Auto applied recommendations, auto applied assets, and auto created sitelinks have cost our clients real money. We audit for them on a schedule.
  • Own the feed. Merchant Center hygiene, product titles, disapprovals, promotions, and what the feed does to Shopping and PMax delivery.
  • Own the tracking. GA4, GTM, Shopify goal imports versus a raw Google Ads tag, enhanced conversions, offline conversion imports for the lead gen accounts. When the numbers do not reconcile, you are the one who finds out why.
  • Diagnose the bottleneck, then go fix it. Creative, offer, AOV, landing page, checkout, tracking. Nobody is going to reassign it to another team.
  • Build the things the account needs. Landing pages, scripts, reporting, whatever removes the constraint. We are heavy AI users and we expect you to build, not just prompt.

You are a fit if

  • You have done this with real money. Hands on Google Ads at meaningful spend on DTC and eCommerce, with results you can walk us through: CPA, ROAS, revenue, and what you actually changed to get them. Shopping and PMax specifically, not just search.
  • You are fluent in the whole stack, not one campaign type. Search, Shopping, PMax, Demand Gen, YouTube, Merchant Center, GA4, GTM. Bing is a nice to have.
  • You are AI native, and you build. This is a requirement, not a bonus. You should already be using Claude or equivalent as a working tool rather than a novelty, and you should be able to build and ship a landing page with it.
  • You can communicate your ideas in English at a native or near native level. You will be in front of clients constantly with nobody in between. You need to explain your thinking clearly, sell an idea on its merits, push back when a client is about to force the account into mediocrity, and raise a problem before it becomes a fire. This matters as much as anything else on this list.
  • You are skeptical of your own numbers. You would rather run the holdout than protect the dashboard.
  • You can work US Eastern business hours for client calls. Where you live is up to you.
  • Bonus: you have built or operated your own Shopify store, or you have run Meta at spend too.

You are not a fit if

  • “That was not my role” is in your vocabulary. It is the fastest way to end an interview here. If the feed was the problem on an account you ran, you should have done something about the feed.
  • You want to be told what to do this week.
  • You need a ticketing system to know what matters.
  • You quote blended ROAS as if it settles the question.

Why this role is exciting

This is not a maintenance job. Google is where we are putting our next round of growth, and you would have real influence over how we run it.

You will work on real brands with real budgets. We test aggressively. We learn quickly. We build frameworks that scale.

You get trust on day one. You get a lot of autonomy. Some people thrive with it. You will get feedback fast either way, and if you make it through the first 30 days you will probably be here for a long time. Our retention on this team is very good and that is not an accident.

You will grow into senior strategy. We want people who want more responsibility. If you perform, you will grow.

Read the full description
Marketing Google Ads Media Buyer / Growth Strategist (Remote) at Sweat Pants Agency

Own Google Ads and paid media accounts end-to-end for DTC brands, managing campaigns, landing pages, attribution, and direct client relationships to drive measurable business growth.

Mid Remote Posted 10 minutes ago RemoteFirstJobs Product
What this role involves

Everyone can run a search campaign. Almost nobody can tell you whether it worked.

That is the whole job.

Google will happily show you a 6x ROAS built almost entirely out of people who already knew your client’s name. It will auto apply assets you did not ask for. It will report a number that makes a client feel great and tells you nothing about whether you grew the business.

So we do not hire people to manage Google Ads. We hire marketers who can tell the difference between demand they created and demand they harvested, and who can prove it to a client’s face.

At Sweat Pants Agency we work with around 50 DTC and eCommerce brands, 20 to 25 of them on paid media. We spend $6 to $9M a month on Meta and $1 to $2M a month on Google. We are the only agency behind two INC #1 fastest growing brands, both from zero.

Google is where we are putting our next round of growth. You would own a set of those accounts end to end.

Here is what “end to end” actually means.

You are the account manager. We do not have any. You talk to the client directly. You write the updates, you run the calls, and you defend the call you made. The reason we do it this way is ownership. When you are the person answering for the account, it is your result, not somebody else’s summary of your result.

You own the whole funnel, not the campaign. Feed and Merchant Center, search and Shopping and PMax, Demand Gen and YouTube, the landing page, and the conversion tracking underneath all of it. If the feed is why Shopping is starving, that is yours. If the page is why the clicks do not convert, that is yours too. Our team ships advertorials, comparison pages, and PDPs in Claude Code, deploys them to Vercel, points a subdomain at them, and tests them live before anything touches the client’s Shopify theme.

You are expected to have an opinion about attribution and to defend it. We optimize to NC-CPA and NC-ROAS, not blended and not last click. We have turned brand search off to see what actually shifts to organic. We run geo holdouts. If a campaign is not incremental, we would rather know than keep the number.

You can live anywhere. We are remote and we hire worldwide. The one hard requirement is that you can take client calls during US Eastern business hours, because you are the client’s point of contact and there is nobody else to cover it. The rest of your day is yours. Nobody here is on a time clock. We judge you on output.

If you want a lane, a ticket queue, and a scope document, this is a bad fit and we will both know it fast.

If you want to own the whole picture and be judged on whether the number moved, keep reading.

What the job looks like

  • Own a set of DTC accounts as the strategist, the buyer, and the client’s direct point of contact. Budgets run from $5k/mo to well into six figures a month.
  • Own the client relationship. There is no account manager between you and them. You present the results, the plan, and the reasoning, and you are the one who answers when something is not working.
  • Audit before you touch anything. Every account we take over gets a real review first: campaign and ad group structure, keywords versus search terms, negatives, bidding strategy per campaign type, impression share, feed health, landing pages, audiences, and conversion tracking. Then a Loom walking the client through what you found. That Loom is how we sell and it is how we keep people.
  • Run brand and non brand as different businesses. Brand is mostly assisted conversion and it usually belongs on target impression share, not target CPA. Non brand is where the growth is and where the waste is. Report them separately or you are reporting nothing.
  • Know what PMax is actually doing. The most common mistake we see is optimizing PMax against an incremental CAC when half the volume inside it is branded. If you cannot separate those two, you cannot set a target.
  • Keep Google’s automation on a leash. Auto applied recommendations, auto applied assets, and auto created sitelinks have cost our clients real money. We audit for them on a schedule.
  • Own the feed. Merchant Center hygiene, product titles, disapprovals, promotions, and what the feed does to Shopping and PMax delivery.
  • Own the tracking. GA4, GTM, Shopify goal imports versus a raw Google Ads tag, enhanced conversions, offline conversion imports for the lead gen accounts. When the numbers do not reconcile, you are the one who finds out why.
  • Diagnose the bottleneck, then go fix it. Creative, offer, AOV, landing page, checkout, tracking. Nobody is going to reassign it to another team.
  • Build the things the account needs. Landing pages, scripts, reporting, whatever removes the constraint. We are heavy AI users and we expect you to build, not just prompt.

You are a fit if

  • You have done this with real money. Hands on Google Ads at meaningful spend on DTC and eCommerce, with results you can walk us through: CPA, ROAS, revenue, and what you actually changed to get them. Shopping and PMax specifically, not just search.
  • You are fluent in the whole stack, not one campaign type. Search, Shopping, PMax, Demand Gen, YouTube, Merchant Center, GA4, GTM. Bing is a nice to have.
  • You are AI native, and you build. This is a requirement, not a bonus. You should already be using Claude or equivalent as a working tool rather than a novelty, and you should be able to build and ship a landing page with it.
  • You can communicate your ideas in English at a native or near native level. You will be in front of clients constantly with nobody in between. You need to explain your thinking clearly, sell an idea on its merits, push back when a client is about to force the account into mediocrity, and raise a problem before it becomes a fire. This matters as much as anything else on this list.
  • You are skeptical of your own numbers. You would rather run the holdout than protect the dashboard.
  • You can work US Eastern business hours for client calls. Where you live is up to you.
  • Bonus: you have built or operated your own Shopify store, or you have run Meta at spend too.

You are not a fit if

  • “That was not my role” is in your vocabulary. It is the fastest way to end an interview here. If the feed was the problem on an account you ran, you should have done something about the feed.
  • You want to be told what to do this week.
  • You need a ticketing system to know what matters.
  • You quote blended ROAS as if it settles the question.

Why this role is exciting

This is not a maintenance job. Google is where we are putting our next round of growth, and you would have real influence over how we run it.

You will work on real brands with real budgets. We test aggressively. We learn quickly. We build frameworks that scale.

You get trust on day one. You get a lot of autonomy. Some people thrive with it. You will get feedback fast either way, and if you make it through the first 30 days you will probably be here for a long time. Our retention on this team is very good and that is not an accident.

You will grow into senior strategy. We want people who want more responsibility. If you perform, you will grow.

Read the full description
Marketing Google Ads Media Buyer / Growth Strategist (Remote) at Sweat Pants Agency

Manage Google Ads and paid media campaigns end-to-end for DTC/eCommerce clients, owning strategy, optimization, client communication, and attribution analysis.

Mid Remote Posted 10 minutes ago RemoteFirstJobs Product
What this role involves

Everyone can run a search campaign. Almost nobody can tell you whether it worked.

That is the whole job.

Google will happily show you a 6x ROAS built almost entirely out of people who already knew your client’s name. It will auto apply assets you did not ask for. It will report a number that makes a client feel great and tells you nothing about whether you grew the business.

So we do not hire people to manage Google Ads. We hire marketers who can tell the difference between demand they created and demand they harvested, and who can prove it to a client’s face.

At Sweat Pants Agency we work with around 50 DTC and eCommerce brands, 20 to 25 of them on paid media. We spend $6 to $9M a month on Meta and $1 to $2M a month on Google. We are the only agency behind two INC #1 fastest growing brands, both from zero.

Google is where we are putting our next round of growth. You would own a set of those accounts end to end.

Here is what “end to end” actually means.

You are the account manager. We do not have any. You talk to the client directly. You write the updates, you run the calls, and you defend the call you made. The reason we do it this way is ownership. When you are the person answering for the account, it is your result, not somebody else’s summary of your result.

You own the whole funnel, not the campaign. Feed and Merchant Center, search and Shopping and PMax, Demand Gen and YouTube, the landing page, and the conversion tracking underneath all of it. If the feed is why Shopping is starving, that is yours. If the page is why the clicks do not convert, that is yours too. Our team ships advertorials, comparison pages, and PDPs in Claude Code, deploys them to Vercel, points a subdomain at them, and tests them live before anything touches the client’s Shopify theme.

You are expected to have an opinion about attribution and to defend it. We optimize to NC-CPA and NC-ROAS, not blended and not last click. We have turned brand search off to see what actually shifts to organic. We run geo holdouts. If a campaign is not incremental, we would rather know than keep the number.

You can live anywhere. We are remote and we hire worldwide. The one hard requirement is that you can take client calls during US Eastern business hours, because you are the client’s point of contact and there is nobody else to cover it. The rest of your day is yours. Nobody here is on a time clock. We judge you on output.

If you want a lane, a ticket queue, and a scope document, this is a bad fit and we will both know it fast.

If you want to own the whole picture and be judged on whether the number moved, keep reading.

What the job looks like

  • Own a set of DTC accounts as the strategist, the buyer, and the client’s direct point of contact. Budgets run from $5k/mo to well into six figures a month.
  • Own the client relationship. There is no account manager between you and them. You present the results, the plan, and the reasoning, and you are the one who answers when something is not working.
  • Audit before you touch anything. Every account we take over gets a real review first: campaign and ad group structure, keywords versus search terms, negatives, bidding strategy per campaign type, impression share, feed health, landing pages, audiences, and conversion tracking. Then a Loom walking the client through what you found. That Loom is how we sell and it is how we keep people.
  • Run brand and non brand as different businesses. Brand is mostly assisted conversion and it usually belongs on target impression share, not target CPA. Non brand is where the growth is and where the waste is. Report them separately or you are reporting nothing.
  • Know what PMax is actually doing. The most common mistake we see is optimizing PMax against an incremental CAC when half the volume inside it is branded. If you cannot separate those two, you cannot set a target.
  • Keep Google’s automation on a leash. Auto applied recommendations, auto applied assets, and auto created sitelinks have cost our clients real money. We audit for them on a schedule.
  • Own the feed. Merchant Center hygiene, product titles, disapprovals, promotions, and what the feed does to Shopping and PMax delivery.
  • Own the tracking. GA4, GTM, Shopify goal imports versus a raw Google Ads tag, enhanced conversions, offline conversion imports for the lead gen accounts. When the numbers do not reconcile, you are the one who finds out why.
  • Diagnose the bottleneck, then go fix it. Creative, offer, AOV, landing page, checkout, tracking. Nobody is going to reassign it to another team.
  • Build the things the account needs. Landing pages, scripts, reporting, whatever removes the constraint. We are heavy AI users and we expect you to build, not just prompt.

You are a fit if

  • You have done this with real money. Hands on Google Ads at meaningful spend on DTC and eCommerce, with results you can walk us through: CPA, ROAS, revenue, and what you actually changed to get them. Shopping and PMax specifically, not just search.
  • You are fluent in the whole stack, not one campaign type. Search, Shopping, PMax, Demand Gen, YouTube, Merchant Center, GA4, GTM. Bing is a nice to have.
  • You are AI native, and you build. This is a requirement, not a bonus. You should already be using Claude or equivalent as a working tool rather than a novelty, and you should be able to build and ship a landing page with it.
  • You can communicate your ideas in English at a native or near native level. You will be in front of clients constantly with nobody in between. You need to explain your thinking clearly, sell an idea on its merits, push back when a client is about to force the account into mediocrity, and raise a problem before it becomes a fire. This matters as much as anything else on this list.
  • You are skeptical of your own numbers. You would rather run the holdout than protect the dashboard.
  • You can work US Eastern business hours for client calls. Where you live is up to you.
  • Bonus: you have built or operated your own Shopify store, or you have run Meta at spend too.

You are not a fit if

  • “That was not my role” is in your vocabulary. It is the fastest way to end an interview here. If the feed was the problem on an account you ran, you should have done something about the feed.
  • You want to be told what to do this week.
  • You need a ticketing system to know what matters.
  • You quote blended ROAS as if it settles the question.

Why this role is exciting

This is not a maintenance job. Google is where we are putting our next round of growth, and you would have real influence over how we run it.

You will work on real brands with real budgets. We test aggressively. We learn quickly. We build frameworks that scale.

You get trust on day one. You get a lot of autonomy. Some people thrive with it. You will get feedback fast either way, and if you make it through the first 30 days you will probably be here for a long time. Our retention on this team is very good and that is not an accident.

You will grow into senior strategy. We want people who want more responsibility. If you perform, you will grow.

Read the full description
Marketing Paid Search Strategist, DTC eCommerce (Remote) at Sweat Pants Agency

Own end-to-end paid search accounts for DTC brands, managing Google Ads strategy, attribution analysis, and client relationships to drive incremental business growth.

Mid Remote Posted 10 minutes ago RemoteFirstJobs Product
What this role involves

Everyone can run a search campaign. Almost nobody can tell you whether it worked.

That is the whole job.

Google will happily show you a 6x ROAS built almost entirely out of people who already knew your client’s name. It will auto apply assets you did not ask for. It will report a number that makes a client feel great and tells you nothing about whether you grew the business.

So we do not hire people to manage Google Ads. We hire marketers who can tell the difference between demand they created and demand they harvested, and who can prove it to a client’s face.

At Sweat Pants Agency we work with around 50 DTC and eCommerce brands, 20 to 25 of them on paid media. We spend $6 to $9M a month on Meta and $1 to $2M a month on Google. We are the only agency behind two INC #1 fastest growing brands, both from zero.

Google is where we are putting our next round of growth. You would own a set of those accounts end to end.

Here is what “end to end” actually means.

You are the account manager. We do not have any. You talk to the client directly. You write the updates, you run the calls, and you defend the call you made. The reason we do it this way is ownership. When you are the person answering for the account, it is your result, not somebody else’s summary of your result.

You own the whole funnel, not the campaign. Feed and Merchant Center, search and Shopping and PMax, Demand Gen and YouTube, the landing page, and the conversion tracking underneath all of it. If the feed is why Shopping is starving, that is yours. If the page is why the clicks do not convert, that is yours too. Our team ships advertorials, comparison pages, and PDPs in Claude Code, deploys them to Vercel, points a subdomain at them, and tests them live before anything touches the client’s Shopify theme.

You are expected to have an opinion about attribution and to defend it. We optimize to NC-CPA and NC-ROAS, not blended and not last click. We have turned brand search off to see what actually shifts to organic. We run geo holdouts. If a campaign is not incremental, we would rather know than keep the number.

You can live anywhere. We are remote and we hire worldwide. The one hard requirement is that you can take client calls during US Eastern business hours, because you are the client’s point of contact and there is nobody else to cover it. The rest of your day is yours. Nobody here is on a time clock. We judge you on output.

If you want a lane, a ticket queue, and a scope document, this is a bad fit and we will both know it fast.

If you want to own the whole picture and be judged on whether the number moved, keep reading.

What the job looks like

  • Own a set of DTC accounts as the strategist, the buyer, and the client’s direct point of contact. Budgets run from $5k/mo to well into six figures a month.
  • Own the client relationship. There is no account manager between you and them. You present the results, the plan, and the reasoning, and you are the one who answers when something is not working.
  • Audit before you touch anything. Every account we take over gets a real review first: campaign and ad group structure, keywords versus search terms, negatives, bidding strategy per campaign type, impression share, feed health, landing pages, audiences, and conversion tracking. Then a Loom walking the client through what you found. That Loom is how we sell and it is how we keep people.
  • Run brand and non brand as different businesses. Brand is mostly assisted conversion and it usually belongs on target impression share, not target CPA. Non brand is where the growth is and where the waste is. Report them separately or you are reporting nothing.
  • Know what PMax is actually doing. The most common mistake we see is optimizing PMax against an incremental CAC when half the volume inside it is branded. If you cannot separate those two, you cannot set a target.
  • Keep Google’s automation on a leash. Auto applied recommendations, auto applied assets, and auto created sitelinks have cost our clients real money. We audit for them on a schedule.
  • Own the feed. Merchant Center hygiene, product titles, disapprovals, promotions, and what the feed does to Shopping and PMax delivery.
  • Own the tracking. GA4, GTM, Shopify goal imports versus a raw Google Ads tag, enhanced conversions, offline conversion imports for the lead gen accounts. When the numbers do not reconcile, you are the one who finds out why.
  • Diagnose the bottleneck, then go fix it. Creative, offer, AOV, landing page, checkout, tracking. Nobody is going to reassign it to another team.
  • Build the things the account needs. Landing pages, scripts, reporting, whatever removes the constraint. We are heavy AI users and we expect you to build, not just prompt.

You are a fit if

  • You have done this with real money. Hands on Google Ads at meaningful spend on DTC and eCommerce, with results you can walk us through: CPA, ROAS, revenue, and what you actually changed to get them. Shopping and PMax specifically, not just search.
  • You are fluent in the whole stack, not one campaign type. Search, Shopping, PMax, Demand Gen, YouTube, Merchant Center, GA4, GTM. Bing is a nice to have.
  • You are AI native, and you build. This is a requirement, not a bonus. You should already be using Claude or equivalent as a working tool rather than a novelty, and you should be able to build and ship a landing page with it.
  • You can communicate your ideas in English at a native or near native level. You will be in front of clients constantly with nobody in between. You need to explain your thinking clearly, sell an idea on its merits, push back when a client is about to force the account into mediocrity, and raise a problem before it becomes a fire. This matters as much as anything else on this list.
  • You are skeptical of your own numbers. You would rather run the holdout than protect the dashboard.
  • You can work US Eastern business hours for client calls. Where you live is up to you.
  • Bonus: you have built or operated your own Shopify store, or you have run Meta at spend too.

You are not a fit if

  • “That was not my role” is in your vocabulary. It is the fastest way to end an interview here. If the feed was the problem on an account you ran, you should have done something about the feed.
  • You want to be told what to do this week.
  • You need a ticketing system to know what matters.
  • You quote blended ROAS as if it settles the question.

Why this role is exciting

This is not a maintenance job. Google is where we are putting our next round of growth, and you would have real influence over how we run it.

You will work on real brands with real budgets. We test aggressively. We learn quickly. We build frameworks that scale.

You get trust on day one. You get a lot of autonomy. Some people thrive with it. You will get feedback fast either way, and if you make it through the first 30 days you will probably be here for a long time. Our retention on this team is very good and that is not an accident.

You will grow into senior strategy. We want people who want more responsibility. If you perform, you will grow.

Read the full description
Marketing Senior Google Ads Buyer, DTC eCommerce (Remote) at Sweat Pants Agency

Senior paid media strategist manages Google Ads accounts end-to-end for DTC eCommerce brands, owning the full funnel from feed optimization to conversion tracking and proving incremental business impact.

Senior Remote Posted 10 minutes ago RemoteFirstJobs Product
What this role involves

Everyone can run a search campaign. Almost nobody can tell you whether it worked.

That is the whole job.

Google will happily show you a 6x ROAS built almost entirely out of people who already knew your client’s name. It will auto apply assets you did not ask for. It will report a number that makes a client feel great and tells you nothing about whether you grew the business.

So we do not hire people to manage Google Ads. We hire marketers who can tell the difference between demand they created and demand they harvested, and who can prove it to a client’s face.

At Sweat Pants Agency we work with around 50 DTC and eCommerce brands, 20 to 25 of them on paid media. We spend $6 to $9M a month on Meta and $1 to $2M a month on Google. We are the only agency behind two INC #1 fastest growing brands, both from zero.

Google is where we are putting our next round of growth. You would own a set of those accounts end to end.

Here is what “end to end” actually means.

You are the account manager. We do not have any. You talk to the client directly. You write the updates, you run the calls, and you defend the call you made. The reason we do it this way is ownership. When you are the person answering for the account, it is your result, not somebody else’s summary of your result.

You own the whole funnel, not the campaign. Feed and Merchant Center, search and Shopping and PMax, Demand Gen and YouTube, the landing page, and the conversion tracking underneath all of it. If the feed is why Shopping is starving, that is yours. If the page is why the clicks do not convert, that is yours too. Our team ships advertorials, comparison pages, and PDPs in Claude Code, deploys them to Vercel, points a subdomain at them, and tests them live before anything touches the client’s Shopify theme.

You are expected to have an opinion about attribution and to defend it. We optimize to NC-CPA and NC-ROAS, not blended and not last click. We have turned brand search off to see what actually shifts to organic. We run geo holdouts. If a campaign is not incremental, we would rather know than keep the number.

You can live anywhere. We are remote and we hire worldwide. The one hard requirement is that you can take client calls during US Eastern business hours, because you are the client’s point of contact and there is nobody else to cover it. The rest of your day is yours. Nobody here is on a time clock. We judge you on output.

If you want a lane, a ticket queue, and a scope document, this is a bad fit and we will both know it fast.

If you want to own the whole picture and be judged on whether the number moved, keep reading.

What the job looks like

  • Own a set of DTC accounts as the strategist, the buyer, and the client’s direct point of contact. Budgets run from $5k/mo to well into six figures a month.
  • Own the client relationship. There is no account manager between you and them. You present the results, the plan, and the reasoning, and you are the one who answers when something is not working.
  • Audit before you touch anything. Every account we take over gets a real review first: campaign and ad group structure, keywords versus search terms, negatives, bidding strategy per campaign type, impression share, feed health, landing pages, audiences, and conversion tracking. Then a Loom walking the client through what you found. That Loom is how we sell and it is how we keep people.
  • Run brand and non brand as different businesses. Brand is mostly assisted conversion and it usually belongs on target impression share, not target CPA. Non brand is where the growth is and where the waste is. Report them separately or you are reporting nothing.
  • Know what PMax is actually doing. The most common mistake we see is optimizing PMax against an incremental CAC when half the volume inside it is branded. If you cannot separate those two, you cannot set a target.
  • Keep Google’s automation on a leash. Auto applied recommendations, auto applied assets, and auto created sitelinks have cost our clients real money. We audit for them on a schedule.
  • Own the feed. Merchant Center hygiene, product titles, disapprovals, promotions, and what the feed does to Shopping and PMax delivery.
  • Own the tracking. GA4, GTM, Shopify goal imports versus a raw Google Ads tag, enhanced conversions, offline conversion imports for the lead gen accounts. When the numbers do not reconcile, you are the one who finds out why.
  • Diagnose the bottleneck, then go fix it. Creative, offer, AOV, landing page, checkout, tracking. Nobody is going to reassign it to another team.
  • Build the things the account needs. Landing pages, scripts, reporting, whatever removes the constraint. We are heavy AI users and we expect you to build, not just prompt.

You are a fit if

  • You have done this with real money. Hands on Google Ads at meaningful spend on DTC and eCommerce, with results you can walk us through: CPA, ROAS, revenue, and what you actually changed to get them. Shopping and PMax specifically, not just search.
  • You are fluent in the whole stack, not one campaign type. Search, Shopping, PMax, Demand Gen, YouTube, Merchant Center, GA4, GTM. Bing is a nice to have.
  • You are AI native, and you build. This is a requirement, not a bonus. You should already be using Claude or equivalent as a working tool rather than a novelty, and you should be able to build and ship a landing page with it.
  • You can communicate your ideas in English at a native or near native level. You will be in front of clients constantly with nobody in between. You need to explain your thinking clearly, sell an idea on its merits, push back when a client is about to force the account into mediocrity, and raise a problem before it becomes a fire. This matters as much as anything else on this list.
  • You are skeptical of your own numbers. You would rather run the holdout than protect the dashboard.
  • You can work US Eastern business hours for client calls. Where you live is up to you.
  • Bonus: you have built or operated your own Shopify store, or you have run Meta at spend too.

You are not a fit if

  • “That was not my role” is in your vocabulary. It is the fastest way to end an interview here. If the feed was the problem on an account you ran, you should have done something about the feed.
  • You want to be told what to do this week.
  • You need a ticketing system to know what matters.
  • You quote blended ROAS as if it settles the question.

Why this role is exciting

This is not a maintenance job. Google is where we are putting our next round of growth, and you would have real influence over how we run it.

You will work on real brands with real budgets. We test aggressively. We learn quickly. We build frameworks that scale.

You get trust on day one. You get a lot of autonomy. Some people thrive with it. You will get feedback fast either way, and if you make it through the first 30 days you will probably be here for a long time. Our retention on this team is very good and that is not an accident.

You will grow into senior strategy. We want people who want more responsibility. If you perform, you will grow.

Read the full description
Design Graphic Designer (Mid-Level) at Team Carney, Inc.

Creates high-quality visual materials, animations, and multimedia assets for e-learning courses and instructional training programs using Adobe Creative Suite and AI-assisted design tools.

Mid Remote Posted 10 minutes ago RemoteFirstJobs Product
What this role involves

At Team Carney, we believe that true performance acceleration happens at the intersection of innovative learning and deep strategic expertise. Since 1994, our mission has been to provide top-tier training, learning, and human capital solutions that empower Federal Government agencies to meet their critical mandates. We are seeking a talented Graphic Designer (Mid-Level) to support the NIC Curriculum Modernization, E-Learning Development, & Instructor-Led Training Revision Support initiative.

This position is contingent on contract award.

Work Schedule and Location

  • Employment Status: Full-Time

  • Location: This position is fully remote within the U.S.

Who You Are & What You’ll Do

The Graphic Designer (Mid-Level) will produce high-quality visual materials, animations, and multimedia assets across digital platforms, e-learning courses, and instructional materials. You will work in close coordination with Instructional Designers and Project Managers to create modern visual assets that elevate learner engagement. You will apply industry-standard design tools and leverage emerging AI-assisted content creation technologies to build seamless, visually appealing training assets while maintaining branding consistency and technical accuracy.

What You Bring to the Table - Requirements

  • Education: Associate’s or Bachelor’s degree in Graphic Design, Fine Arts, Visual Communication, Digital Media, or a related field (or equivalent design portfolio/work experience).

  • Experience: 2+ years of professional graphic design and visual multimedia development experience.

  • Software & Design Proficiency:

    • Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere Pro/After Effects) and Envato Elements.

    • Experience leveraging AI technologies for graphic design, asset manipulation, or animation generation.

  • Core Capabilities:

    • Proven ability to design graphics, infographics, visual templates, and user interface elements for e-learning.

    • Strong understanding of visual hierarchy, branding alignment, layout, and color theory.

    • Experience collaborating with instructional design teams to visualize learning concepts.

Why Join Team Carney?

When you join Team Carney, you join a legacy of excellence. We focus on our people because when we make a positive impact on the lives of our employees, they are able to make a positive impact on our clients. We offer a full suite of competitive benefits, including:

  • Health & Wellness: Multiple medical, dental, and vision insurance options (BCBS CareFirst), health spending accounts (HSA), and flexible spending accounts (FSA).

  • Financial Security: 401(k) retirement plan with company match, plus Carney-paid life and disability insurance.

  • Work-Life Harmony: Generous Paid Time Off (PTO), 11 paid holidays, and 6 weeks of paid parental leave.

  • Professional & Personal Growth: Annual tuition assistance (up to $5,000) and student loan repayment.

  • Get Out and Learn: Up to $200 annually to learn almost anything (from pottery to coding!).

  • Get Out and Run: Up to $200 annually to participate in fitness and active lifestyle events.

  • Continuous Development: Ad hoc training and ongoing professional development access.

Read the full description
Operator Operations Engineer at MUI

Build automated internal tools, data models, and AI-driven workflows across Finance, GTM, People, and Product to eliminate manual operational bottlenecks.

Senior Remote Posted 10 minutes ago RemoteFirstJobs Product
What this role involves

Details of the role

  • Location: Remote (preference for UTC-6 to UTC+5).

  • Type of work: Full-time (contractor or employee depending on circumstances).

  • Level: IC4 Senior and above.

  • We’re a remote company, operating mostly asynchronously.

The company

MUI’s story began in 2014 with Material UI, the most successful React implementation of Google’s Material Design. This open-source project has paved the way for the fully-fledged startup known as MUI (founded in 2019), which now boasts an ever-expanding ecosystem of React UI products. We’re a company of 40 people as of 2026, and we’re growing steadily.

The products

MUI is best known for our flagship product, Material UI—but this is just one of the UI libraries we maintain. Material UI is complemented by advanced components through MUI X (Data Grid, Charts, Date and Time Pickers, Tree View) for more complex user interactions and data visualization needs. Base UI is our headless component library. We also host Design Kits and pre-built Templates.

The culture

MUI is a fully remote company with a team that spans the globe. The majority of our work is asynchronous, and we rely on written communication to collaborate. We’re radically transparent: a lot of our work happens in public. Each contributor has the freedom to decide how and when they work, and that work is primarily self-directed: it’s your responsibility to define and complete your own tasks in a timely manner.

For additional details about the culture, you can check our careers and about pages and also our public Handbook.

Why we’re hiring

MUI is scaling, but traditional business operations have become a strong bottleneck to our growth. The leadership team is spending too much time on manual, repetitive tasks, building spreadsheets, debugging ETL regressions, wiring SaaS tools together, firefighting operational issues, etc.

Rather than hiring a conventional IT team, we treat internal company operations as an engineering problem. We believe that applying systems thinking, modern software engineering, and AI automation directly to business operations will create immense leverage.

We are opening this role to act as a hands-on force multiplier across the organization—building zero-defect data models, automated internal tools, and AI-driven workflows across Finance, GTM (RevOps, Sales, Marketing), People, and Product.

Overall, both our open-source community and our premium products are growing fast. We need talented people to keep up with the demands of our exigent community!

Why this is interesting

  • Function as a modern hands-on CIO / Head of business systems: Instead of managing large corporate budgets or enterprise governance, you will directly apply software engineering (TypeScript, SQL, AI frameworks) to real-world business systems.

  • Massive organizational leverage: You will step into cross-functional gaps to eliminate operational bottlenecks, saving hundreds of hours of leadership time and accelerating company velocity.

  • High-agency autonomy: Operating without a rigid backlog, you will systematically map MUI’s cross-functional workflows using Lean principles, identify high-leverage opportunities, and build end-to-end technical solutions.

  • AI-first execution: You will be at the forefront of implementing AI agents, LLM tool integrations, and low-code orchestration engines to automate routine business tasks across every department.

Our products empower React developers to build awesome applications faster – we see millions of developers on MUI’s docs every year, one million a month.

The role

Key responsibilities

Depending on the day, you’ll:

  • Internal systems architecture & management (Modern IT/CIO): Own, maintain, and connect the company’s internal software stack—from CRM, billing, and Accounting platforms to internal databases and analytics dashboards.

  • AI & workflow automation engine: Identify, prototype, and build custom scripts (SQL, JavaScript), AI agents, low-code integrations (for example, Zapier, Make), etc. to eliminate manual tasks across People, Finance, Sales, Marketing, Product, and Operations.

  • GTM & RevOps technical execution: Partner with Sales and Marketing to streamline lead pipelines, customer data enrichment, conversion funnels, and customer-facing website updates.

  • Data Engineering & Operational analytics: Build and maintain data pipelines, operational dashboards, and data models to power strategic decision-making (for example, pricing model LTV analysis, product adoption telemetry, sales PO volumes, npm/GitHub ecosystem metrics, or OKRs progress).

  • Process engineering & Systems optimization: Apply the five core Lean principles and systems analysis to map company workflows, identify operational or financial bottlenecks, and build technological solutions to resolve them.

  • Technical force multiplier for Leadership: Serve as a direct execution arm for executive leadership—stepping in to resolve unowned, cross-cutting technical issues across products, vendor platforms, or internal operations.

Who we’re looking for

Required

  • High-agency & Cross-functional judgment: Self-directed problem solver who thrives in ambiguity and can prioritize among many opportunities. See Manager of one.

  • High conscientiousness & Detail rigor: Strong commitment to eventually reach no-defect execution; double-checks everything, maintains immaculate documentation, focuses on friction-free user experiences.

  • Modern business Tech Stack management (CIO/RevOps): Technical mastery over core SaaS ecosystems (Salesforce/HubSpot, Stripe, NetSuite/Xero, Segment, GitHub/npm APIs).

  • Full-Stack engineering: Proficiency in TypeScript and SQL; can quickly build internal tools, scripts, and API integrations.

  • Systems & Process engineering (Lean/Systems thinking): Ability to map cross-functional workflows, spot operational bottlenecks, and apply Lean principles to eliminate non-value-added steps.

  • Data engineering & Analytics architecture: Track record of designing reliable data pipelines, maintaining zero-defect data models, and delivering actionable BI dashboards (Revenue, LTV, PLG telemetry). For example, ensures data & financial models match to the cent.

  • Workflow automation & AI agents: Hands-on experience with modern AI workflows (LLM APIs, agentic frameworks, function calling) alongside low-code orchestration engines (for example, Pipedream, Make, Zapier, n8n).

  • 4+ years of professional software engineering experience, with at least 2+ years spent building internal tools, data pipelines, or cross-functional business automation.

Nice to have (but not required)

  • Prior experience as an early-stage startup founder, Technical Operations Lead, GTM Engineer, Finance Ops Engineer, or Principal Engineer with cross-functional scope.

  • Experience with React, Next.js, and MUI’s tool ecosystem.

  • Deep familiarity with open-source ecosystems, developer tools, or PLG (Product-Led Growth) telemetry metrics.

  • Background in applying Lean principles within knowledge work or software development contexts.

Benefits and compensation

We offer competitive compensation commensurate with your experience level and location and are prepared to pay top market rates for someone who can clearly exceed the role’s expectations. You can find the other perks and benefits on the careers page.

Don’t meet every requirement? Apply anyway! Research shows that certain folks are less likely to apply for a role than others unless they meet 100% of the outlined qualifications. If this role excites you, we want to hear from you. We’d love for you to share the unique skills, passion, and experience you could bring to MUI.

Read the full description
Support Customer Success Manager (US East Coast preferred) at Surglogs

Manages customer relationships by onboarding clients, training them on software features, monitoring usage, and identifying expansion opportunities to drive retention and growth.

Mid Remote Posted 10 minutes ago RemoteFirstJobs Product
What this role involves

Surglogs is an award-winning software solution digitizing and streamlining regulatory compliance for ambulatory surgery centers and healthcare facilities across the US. We are looking for ambitious and passionate individuals who enjoy building relationships with clients to join our quickly growing team and lead the movement together!

About the Position:

Place of work: Remote (US)

Salary range: $71,000/year base salary, $86,000/year on-target-earnings

As a Customer Success Manager (CSM) at Surglogs you are responsible for developing and maintaining long-term business relationships with our clients.

This starts by deeply understanding the customer’s priorities, followed by onboarding and training that ensures they are receiving value from Surglogs’ software.

The CSM is expected to educate their customers on new features and best practices, monitor utilization, and identify upsell and expansion opportunities.

This position requires extensive knowledge of Surglogs’ software and requires the individual to be able to adapt quickly to changes in processes as well as possess strong relationship building skills.

Responsibilities

  • Onboard and train new customers on the software by developing and delivering on unique success plans

  • Educate and train clients on new features, software updates and best practices

  • Uncover upsell & expansion opportunities

  • Ensure customers renew their annual subscription

  • Customize software to promote better utilization

  • Adhere to company mission/vision/policies

  • Provide reports to management regarding current client development

  • Identify and communicate potential improvements to software

Qualifications

  • 3+ years of applicable experience in customer success, support, sales or account management. SaaS experience preferred

  • Bachelor’s degree preferred

  • Have a positive attitude and strong work ethic

  • Be able to work independently and on a team

  • Excellent written & verbal communication skills

  • Adaptable to new features and releases in software

  • Strong technical, product, and process-oriented thinking skills.

  • Masterful rapport building with clients in establishing strong long-lasting relationships.

  • Excellent organizational skills and attention to detail.

  • Must be able to pass a background check

$71,000 - $86,000 a year

Medical, dental, vision, accident, and life insurance options

PTO package

Paid holidays

401(k) plan

Surglogs is proud to be an Equal Employment Opportunity employer.

We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Project Management Delivery Lead (Programs) - Remote Arkansas at DreamHost

Leads cross-team program delivery from discovery through release, coordinating complex initiatives across business functions and ensuring delivery quality.

Lead Remote Posted 10 minutes ago RemoteFirstJobs Product
What this role involves

Description

Why work for DreamHost?

We help people own their digital presence. It’s not just wishful thinking. It’s our noble cause — an idea that drives everything we do.

When you put your dreams online—your words, your photos, your creations—you shouldn’t have to worry about your service provider mining that data for marketing purposes. Those are your dreams — not ours! DreamHost’s open platform gives you the power to share your data and the freedom to control how it’s used.

Working for DreamHost you can be a steward of your own career. We invest in our people, we promote from within the organization when possible and we offer extensive training to aid in your success. In this role, we offer competitive salary, health, vision, and dental insurance, as well as a company-issued laptop, 401k, opportunities for growth, and much much more! We are proud to be a US employer with a fantastic culture and the ability to offer so much to our employees.

Benefits Offered

  • Full health/vision/dental for the entire family at zero cost to team member

  • 3% Safe Harbor contributed to 401(k) plus up to 1% employer match

  • Opportunities for profit sharing and bonuses

  • Generous time-off (starting at 15 vacation days)

  • 11 Paid holidays (Technical Support and Technical Operations use a floating holiday policy)

  • Paid sick leave (80 hours accrued)

  • Tuition reimbursement (50⁄50 up to a specific amount)

  • Pet Insurance

  • Thrive Pass wellness allowance of $30 per month

  • Udemy online learning courses

  • Disability Insurance

  • Generous maternity/paternity leave

  • Discounted personal travel through corporate booking program Egencia

  • Laid-back atmosphere

  • Fun monthly company events

  • Complimentary daily Lunch

  • Free web hosting

Overview

The Delivery Lead operates at the program (cross-team) level, ensuring complex initiatives are planned, coordinated, and delivered successfully across teams and business functions. Working closely with Product Owners, Engineering Leads, and cross-functional stakeholders, the Delivery Lead is accountable for delivery quality from discovery through release, adoption, and post-delivery evaluation.

Success in this role requires technical fluency, systems thinking, sound judgment, and the ability to influence without direct authority while continuously improving how the organization delivers work.

Responsibilities

Delivery Leadership

  • Lead delivery of complex initiatives from discovery through release and adoption.

  • Ensure initiatives are ready to execute by validating requirements, dependencies, technical considerations, operational impacts, and stakeholder alignment.

  • Define and adapt delivery strategies, including sequencing, phasing, incremental delivery, and risk mitigation.

  • Coordinate execution across Product, Engineering, Design, QA, Infrastructure, and business stakeholders.

  • Maintain visibility into delivery health, proactively addressing risks, dependencies, blockers, and changing priorities.

  • Coordinate organizational readiness for launches, ensuring operational teams are prepared to support successful adoption.

  • Communicate delivery status, risks, tradeoffs, and recommendations to stakeholders throughout the initiative lifecycle.

Cross-Functional Leadership

  • Partner with Product Owners, Engineering Leads, and business stakeholders to improve planning, execution, and organizational outcomes.

  • Facilitate alignment across teams while balancing scope, timeline, quality, dependencies, and business priorities.

  • Challenge assumptions through thoughtful questioning and constructive facilitation.

  • Surface risks, hidden dependencies, operational impacts, and alternative approaches before commitments are made.

  • Drive timely decisions and appropriate escalation to maintain delivery momentum while protecting delivery quality.

Delivery Excellence

  • Coordinate post-launch reviews, usage metrics, and stakeholder feedback to evaluate delivery outcomes and inform future decisions.

  • Leverage AI to improve documentation, reporting, workflow management, and other delivery activities while validating AI-generated outputs.

  • Identify opportunities to improve delivery standards, governance, readiness practices, and team collaboration.

  • Partner with the Delivery Systems Administrator to implement approved improvements to delivery tooling, reporting, workflows, and automation.

  • Share lessons learned and contribute to the continuous evolution of the organization’s delivery practices.

  • Continuously deepen technical fluency and understanding of DreamHost’s systems and delivery ecosystem.

Requirements

Qualifications

Required

  • 5+ years of experience leading software delivery, project management, product operations, or similar cross-functional initiatives.

  • Strong understanding of Agile methodologies, software development lifecycles, and modern engineering practices.

  • Technical fluency with web technologies, APIs, cloud platforms, AI-assisted development, and modern software architecture.

  • Experience coordinating work across Product, Engineering, Design, QA, Infrastructure, and business stakeholders.

  • Proven ability to influence decisions, resolve conflict, and drive alignment without direct authority.

  • Strong analytical skills with the ability to identify risks, dependencies, and delivery constraints early.

  • Excellent communication, facilitation, negotiation, and stakeholder management skills.

  • Experience leveraging AI tools to improve planning, documentation, reporting, and delivery workflows.

  • Strong organizational skills with the ability to manage multiple concurrent initiatives.

Preferred

  • Bachelor’s degree in Business, Information Technology, Computer Science, Engineering, or a related field, or equivalent experience.

  • Experience leading program-level initiatives spanning multiple teams or organizational domains.

  • Experience improving delivery governance, standards, or operating practices.

Compensation

  • $100,000-$120,000 / yearly

**DreamHost provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.**

Read the full description
Sales Account Executive, SME & Growth (Eastern Time Zone) at Airwallex

Account Executive sells unified payments and financial platform solutions to SME customers in the US market, managing client relationships and driving revenue growth.

Mid Remote Posted 10 minutes ago RemoteFirstJobs Product
What this role involves

About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000 businesses worldwide – including Brex, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 2,300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.

Attributes We Value

We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.

You’re humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.

About the team

The SME & Growth Business team at Airwallex is a passionate group of collaborators and business champions dedicated to empowering small and medium-sized enterprises (SMEs) to thrive in the global economy. We combine deep financial expertise with a growth mindset, working closely with our clients to understand their unique needs and develop tailored solutions that streamline cross-border payments and unlock new revenue streams. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers.

What you’ll do

Airwallex is seeking driven Account Executives to join our SME & Growth Business team in the Americas. You will help further our expansion in the US SME market, serving customers across key verticals such as ecommerce, SaaS, professional services, and other technology‑enabled businesses.

In this role, you will lead the full sales cycle from prospecting through negotiation, close, and initial ramp, coordinating internal stakeholders to support a smooth onboarding and strong customer outcomes. You’ll translate complex products into clear business value for SME customers. You will also represent Airwallex at relevant industry events and engage with technology partners that complement our product suite.

This remote role is open to candidates in the Eastern Time Zone, excluding the New York City Metro Area.

Responsibilities:

  • Drive the full sales cycle from prospecting to closing deals, including ramping and early customer success.

  • Develop deep product expertise in Airwallex’s platform and technical solutions, particularly for payments acceptance, cross-border payments, billing or spend management, to effectively serve SME and Growth customers across verticals such as ecommerce, SaaS, technology, professional services, etc.

  • Exceed revenue targets through strategic positioning of our financial technology suite.

  • Conduct technical and commercial consultations to identify client needs and propose tailored solutions.

  • Collaborate with legal, finance, and strategy teams to negotiate and execute partnership agreements and commercial contracts.

  • Contribute to the refinement of sales processes to enhance efficiency and scalability, including developing new verticals and enhancing our sales motion.

  • Set the standard for excellence within our sales function through exemplary performance, documentation of best practices, and teamwork.

Who you are

We’re looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications:

  • Minimum 2 years of full cycle B2B tech sales experience, with proven success selling into small-medium businesses.

  • Track record of exceeding sales targets in a technical or solution‑based selling environment.

  • Experience selling to one or more of the following: ecommerce, SaaS / subscription businesses, spend management or finance teams, or other technology‑enabled / professional services verticals.

  • Proven track record of consistent pipeline generation and outbound efforts.

  • Proficiency with CRM systems (for example, Salesforce) and sales enablement tools.

  • Excellent analytical, written, and verbal communication skills.

  • Bachelor’s degree or equivalent professional experience.

Preferred qualifications:

  • Experience in or strong exposure to the fintech ecosystem, such as payments, FX, or related financial infrastructure.

  • Deep understanding of common challenges faced by SME & Growth companies operating or expanding internationally.

  • A customer‑focused, consultative approach to sales.

  • Strategic thinker capable of engaging in high‑level partnership and commercial strategy discussions.

  • Solution‑oriented problem‑solver with a “Figure It Out” mentality.

  • Adept at balancing multiple priorities in a dynamic, high‑growth environment.

  • Self‑motivated with a strong sense of accountability for achieving key performance indicators.

  • Track record of contributing to new product launches, new vertical plays, or market expansions.

Applicant Safety Policy: Fraud and Third-Party Recruiters

To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @ airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Read the full description
Sales Account Executive, SME & Growth (Pacific Time Zone) at Airwallex

Account Executive drives sales growth for SME customers by understanding their cross-border payment needs and closing deals for Airwallex's unified payments platform.

Mid Remote Posted 10 minutes ago RemoteFirstJobs Product
What this role involves

About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000 businesses worldwide – including Brex, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 2,300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.

Attributes We Value

We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.

You’re humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.

About the team

The SME & Growth Business team at Airwallex is a passionate group of collaborators and business champions dedicated to empowering small and medium-sized enterprises (SMEs) to thrive in the global economy. We combine deep financial expertise with a growth mindset, working closely with our clients to understand their unique needs and develop tailored solutions that streamline cross-border payments and unlock new revenue streams. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers.

What you’ll do

Airwallex is seeking driven Account Executives to join our SME & Growth Business team in the Americas. You will help further our expansion in the US SME market, serving customers across key verticals such as ecommerce, SaaS, professional services, and other technology‑enabled businesses.

In this role, you will lead the full sales cycle from prospecting through negotiation, close, and initial ramp, coordinating internal stakeholders to support a smooth onboarding and strong customer outcomes. You’ll translate complex products into clear business value for SME customers. You will also represent Airwallex at relevant industry events and engage with technology partners that complement our product suite.

This remote role is open to candidates in the Pacific Time Zone, excluding the San Francisco Bay Area.

Responsibilities:

  • Drive the full sales cycle from prospecting to closing deals, including ramping and early customer success.

  • Develop deep product expertise in Airwallex’s platform and technical solutions, particularly for payments acceptance, cross-border payments, billing or spend management, to effectively serve SME and Growth customers across verticals such as ecommerce, SaaS, technology, professional services, etc.

  • Exceed revenue targets through strategic positioning of our financial technology suite.

  • Conduct technical and commercial consultations to identify client needs and propose tailored solutions.

  • Collaborate with legal, finance, and strategy teams to negotiate and execute partnership agreements and commercial contracts.

  • Contribute to the refinement of sales processes to enhance efficiency and scalability, including developing new verticals and enhancing our sales motion.

  • Set the standard for excellence within our sales function through exemplary performance, documentation of best practices, and teamwork.

Who you are

We’re looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications:

  • Minimum 2 years of full cycle B2B tech sales experience, with proven success selling into small-medium businesses.

  • Track record of exceeding sales targets in a technical or solution‑based selling environment.

  • Experience selling to one or more of the following: ecommerce, SaaS / subscription businesses, spend management or finance teams, or other technology‑enabled / professional services verticals.

  • Proven track record of consistent pipeline generation and outbound efforts.

  • Proficiency with CRM systems (for example, Salesforce) and sales enablement tools.

  • Excellent analytical, written, and verbal communication skills.

  • Bachelor’s degree or equivalent professional experience.

Preferred qualifications:

  • Experience in or strong exposure to the fintech ecosystem, such as payments, FX, or related financial infrastructure.

  • Deep understanding of common challenges faced by SME & Growth companies operating or expanding internationally.

  • A customer‑focused, consultative approach to sales.

  • Strategic thinker capable of engaging in high‑level partnership and commercial strategy discussions.

  • Solution‑oriented problem‑solver with a “Figure It Out” mentality.

  • Adept at balancing multiple priorities in a dynamic, high‑growth environment.

  • Self‑motivated with a strong sense of accountability for achieving key performance indicators.

  • Track record of contributing to new product launches, new vertical plays, or market expansions.

Applicant Safety Policy: Fraud and Third-Party Recruiters

To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @ airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Read the full description
Data Analytics Senior Analytics Consultant (Power BI) at Data Coach

Senior consultant delivers data visualization and analytics solutions using Power BI, Alteryx, and related tools while managing client engagements and optimizing data platforms.

Senior Remote Posted 10 minutes ago RemoteFirstJobs Product
What this role involves

Join phData, a remote-first data and AI consultancy company with employees across the United States, Latin America, and India. We partner with industry leaders, including Snowflake, AWS, Anthropic, Glean, and dbt, to solve the complex data and AI challenges that slow large enterprises.

We’re growing fast, and we give our people real ownership over their work. We hire top performers and trust them to deliver results.

Why phData?

  • Snowflake Implementation Partner of the Year — 7 consecutive years, and 2026 Snowflake AI Partner of the Year
  • AWS Premier Tier Services Partner — the highest tier of recognition in the AWS Partner Network
  • 2025 Fivetran Partner of the Year (4th consecutive year)
  • 2025 dbt Labs Partner of the Year (3x winner) with Visionary partner status
  • 2026 KNIME Customer Excellence Partner of the Year
  • Preferred Partner in the Anthropic Claude Partner Network
  • #1 Partner in Snowflake Advanced Certifications
  • 600+ Expert Cloud Certifications (Sigma, AWS, Azure, Dataiku, and more)
  • Recognized as an award-winning workplace in the US, India and LATAM

We’re looking for a talented Senior Consultant to help our customers gain tangible value from their data. Our consulting services emphasize analytics enablement, data visualization, data preparation, and data science. We specialize in Tableau, Power BI, Sigma, Alteryx, KNIME, Power Platform and Snowflake.

Responsibilities:

  • Deliver on project-based consulting engagements; help clients develop analytical requirements through prototyping and visualization.
  • Manage clients expectations by leading weekly status reports to clients; proactively solicit client feedback by running working sessions
  • Create reporting and data visualization solutions
  • Analyze, troubleshoot and / or tune product performance or deployment issues when required
  • Support or assist with backlog support and development
  • Identify and recommend functionality and solutions to meet and enhance user requirements
  • Recommend best practices to optimize data models, reports, and overall platform architecture

Required Experience:

  • Overall 5-7 years experience in Data Analysis and Visualisation
  • 3+ years of relevant experience and/or demonstrated expertise in data analytics and data visualization platforms in an enterprise environment
  • Strong data visualization skills using Power BI
  • Data preparation experience using Alteryx or KNIME (or similar tools like Matillion, Dataiku, or Coalesce is a plus)
  • Demonstrated expertise in data fluency and communicating to business users
  • Knowledge of SQL experience leveraging data warehouse, data marts, and/or data models (in Snowflake environment preferred)
  • Exceptional customer facing skills, including outstanding communication skills and project management skills
  • Strong problem solving skills with a passion for learning and mastering new technologies, techniques, and procedures

Preferred Experience:

  • 2+ years of Consulting experience.
  • Expertise with Power Automate, Power Apps, and Power Virtual Agents
  • Power BI Service administration experience including security roles, infrastructure set up
  • Previous experience scaling Power BI at an enterprise level
  • Previous experience leading teams of consultants to ensure performance, utilization and project delivery

Why phData? We Offer:

  • Remote-First Workplace
  • Medical Insurance for Self & Family
  • Medical Insurance for Parents
  • Term Life & Personal Accident
  • Wellness Allowance
  • Broadband Reimbursement
  • Continuous learning and growth opportunities to enhance your skills and expertise
  • Other benefits include paid certifications, professional development allowance, and bonuses for creating for company-approved content

#LI-DNI

phData celebrates diversity and is committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at phData. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at People Operations.

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Engineer Senior Software Engineer at Thorn

Senior Software Engineer builds and maintains scalable systems for a victim identification platform, independently owning complex features and collaborating with product and engineering teams.

Senior Remote Posted 10 minutes ago RemoteFirstJobs Product
What this role involves

At Thorn, our cause is our code. We are a nonprofit whose mission of defending children from sexual exploitation and abuse is deeply embedded within our core—a shared code that drives us to do challenging work with resilience and determination.

Here, you’ll work and grow among the best hearts and the best minds in tech, data, and business alongside our network of independent partners, NGOs, and law enforcement agencies. Together, we’re focused on building technology that protects children’s futures. We are looking for dynamic problem solvers with the desire to help address some of today’s toughest issues. You’ll collaborate with a diverse group of peers in a remote environment centered on wellness, care, and compassion.

In 2019, we took the stage atTED and shared our audacious goal of eliminating child sexual abuse material from the internet. Come join us to help make this goal a reality and build a world where every child can be safe, curious, and happy.

About the Role

Our Victim Identification team builds and owns tools that empower global law enforcement partners to combat child sexual abuse. As a Senior Engineer, you take ownership of significant features and system components, bringing expertise to a core area of the system and contributing meaningfully to how our systems are designed, built, and maintained.

In this role, you independently deliver complex projects within a defined scope, apply sound technical judgment to design and implementation decisions, and ensure high standards of quality, reliability, and performance in support of Thorn’s mission. You partner closely with Product and Engineering to translate goals into well-scoped technical solutions and execute them successfully. Through strong collaboration and thoughtful ownership, you help raise the bar for quality within your team and contribute to the health and effectiveness of your team’s systems.

What You’ll Do

  • Collaborate with engineers on your team to build and maintain scalable systems and applications from end-to-end.
  • Take on complex features and projects independently. You gather input from teammates, break down problems, and communicate progress clearly to stakeholders.
  • Lead technical discussions within your team, partnering closely with Build and Product to define requirements and arrive together at practical, high-quality approaches.
  • Develop solutions to problems faced by our users, clearly articulating tradeoffs and decisions to stakeholders across technical and non-technical audiences, and incorporating feedback into iterative improvements.
  • Apply sound design and implementation judgment within your area of ownership, contributing to system reliability, scalability, and sustainability.
  • Play a critical role in day-to-day coding, thorough code reviews, and troubleshooting production issues, including participating in on-call rotations to support system reliability and incident response.
  • Identify technical risks within your work and raise them early, collaborating with teammates to address issues before they become larger constraints.
  • Strengthen your team by sharing expertise, offering thoughtful feedback, mentoring teammates within your domain, and stepping in to help when needed.
  • Contribute to improving team practices and documentation, supporting a culture of learning and continuous improvement.

What We’re Looking For

  • You have a commitment to putting the children we serve at the center of everything you do.
  • You have experience building and maintaining production-ready software systems.
  • You demonstrate strong problem-solving skills and apply sound design and implementation judgment within your area of ownership.
  • You are nimble and comfortable working within evolving requirements, adapting your approach and breaking down problems to deliver high-quality solutions.
  • You take pride in writing clear, maintainable code and maintaining a high bar for quality and craftsmanship.
  • You clearly articulate technical decisions and tradeoffs and incorporate feedback thoughtfully into your work.
  • You identify risks and edge cases in your work and proactively raise concerns.
  • You communicate clearly, efficiently, and thoughtfully. We’re a highly-distributed team, and effective written communication is crucial for everything from Slack to code reviews.

Technologies We Use

  • Python3
  • TypeScript / React/ Ant Design
  • AWS / Terraform
  • Docker / Kubernetes
  • Elasticsearch / PostgreSQL
  • Datadog

Compensation and Benefits

A reasonable estimate of the compensation range for this role is $129,000-$178,250/year. This range takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to location; skill sets; experience and training; licensure, and certifications.

Our remote-first work model is structured around working from home most of the time. But, there will be times that employees are expected to travel. For example, Thorn may host company-wide gatherings, and smaller teams may hold in-person meetings and team-building events, or require attendance at specific conferences.

At Thorn, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Thorn can mean for you.

Thorn is strengthened by the wide range of experiences and perspectives on our team. We value the diversity of our professional backgrounds, subject matter expertise, cultures, and perspectives because they help us solve complex problems and serve our mission more effectively. We hire based on merit, qualifications, and organizational need, and we are committed to fostering an inclusive environment where all employees can thrive.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Thorn is committed to the full inclusion of all qualified individuals. We provide reasonable accommodations to ensure candidates and employees with disabilities can fully participate in the application process, perform essential job functions, and access all the benefits and privileges of employment. If you need an accommodation, please contact us at hiring@wearethorn.org

Know Your Rights: Workplace discrimination is illegal

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Support Customer Success Manager at Elite Technology

Manages customer relationships for a law firm SaaS platform, driving adoption and retention through proactive engagement, education, and cross-team collaboration.

Mid Remote Posted 10 minutes ago RemoteFirstJobs Product
What this role involves

Elite is the trusted automation platform for law firm operations across most of the world’s largest and most successful law firms. Elite has guided firms through every technology shift and today delivers the only cloud-native SaaS platform that unifies financial, invoice, time, and data management into a single system of action. With embedded AI, predictive analytics, and integrated payments, Elite’s products enable firms to shorten billing cycles, reduce write-offs, and unlock firm-wide insights, making financial operations the foundation for law firm innovation and growth. Learn more at elite.com.

Position Overview

The Customer Success Manager at Elite is a high-impact role focused on ensuring customers fully realize the value of our products and services. This position requires a high level of performance in customer success and SaaS environments, including driving product adoption, retention, and expansion through proactive customer engagement. A core aspect of this role will be delivering education and enablement initiatives to empower customers with the knowledge and tools they need to maximize their success with Elite’s offerings.

Work Arrangement:​Remote​

This role requires the individual to be based in ​Eastern Standard Time (EST) or Central Standard Time (CST)​time zone.

Responsibilities

  • Drive Adoption & Value Realization: Proactively engage with customers to ensure they are utilizing Elite’s solutions effectively and benefiting from all available features.
  • Customer Management: Develop and maintain strong, long-term relationships with customers to drive satisfaction, renewals, and expansion opportunities.
  • Retention Focus: Collaborate closely with customers to address their needs and concerns, ensuring high retention rates and identifying at-risk accounts for early intervention.
  • Customer Education & Enablement: Deliver customized training programs, webinars, and “power hour” sessions to help customers deepen their product knowledge and improve their workflows.
  • Proactive Communication: Regularly check in with customers to offer updates, gather feedback, and provide solutions that enhance their experience.
  • Collaboration with Sales, Services & Support Teams: Work closely with internal teams to share customer insights, optimize service delivery, and drive growth opportunities.
  • Perform other duties as assigned to support the overall goals and objectives of the department/company.
  • Perform other duties as assigned to support departmental and company objectives.​

Qualifications

  • ​​Bachelor’s Degree​ or equivalent education and experience.
  • 3–5 years years of experience in experience in customer success, account management, or a related field, and 2+ years of experience with legal technology (legal tech) or finance technology (fintech), with a strong focus on high-performance environments in SaaS, enterprise technology, or B2B sectors.
  • Proven track record of managing and driving the success of large, complex accounts with multi-level stakeholders, ideally within enterprise organizations or high-growth tech companies.
  • Experience in delivering advanced customer education and enablement programs, including onboarding, ongoing training, and strategic and tactical workshops that foster deeper product adoption and usage.
  • Understanding of customer success metrics and the ability to leverage data to inform strategy, optimize customer engagement, and achieve business outcomes, such as retention, expansion, and upsell.
  • Demonstrated expertise in risk management, implementing proactive strategies to mitigate churn, and successfully turning around at-risk accounts.
  • Strong cross-functional collaboration skills, with a history of working closely with Sales, Product, and Engineering teams to align customer success strategies with broader organizational goals.
  • Experience influencing C-suite executives and key decision-makers to achieve account expansion and strategic partnership goals.
  • Deep proficiency in customer success software (e.g., Salesforce, Gainsight) and other analytics tools to manage account health, performance, and engagement efforts at scale.
  • Ability to travel up  10–25% as business needs require
  • Role requires the following physical capacity:​​Sedentary: primarily desk/computer work​
  • Must be legally authorized to work in​​United States​; ​Elite does not provide employment sponsorship for this position​

Benefits:

  • Competitive Compensation Package ($112,500-$125,000 base salary + variable component)
  • Comprehensive Healthcare Coverage (Health, Dental, Vision)
  • Retirement Savings Plan with an Employer Contribution
  • Professional Development Opportunities
  • Time Off
  • Wellness Initiatives
  • Employee Assistance Program
  • Generous Global Parental Leave
  • Calm, free premium subscription
  • Employee Discount Program

Elite may use technology, including artificial intelligence-enabled tools, to assist in aspects of the recruiting and employment process. These tools are used to support, but not replace, human decision-making.

Please note that we do not offer sponsorship for this position.

Additional Information

At Elite Technology, we embrace an employee-centric, flexible work model that empowers you to do your best work in the environment that suits you. However, we also recognize the importance of in-person collaboration for key moments that truly matter.

In our flexible remote approach, you have the freedom to choose a workspace within your home country that best fits your needs. Our corporate offices are located in New York City, Los Angeles, Costa Rica, and the Philippines, providing additional options for those who prefer or need a hybrid work environment.

Our diverse global team spans the U.S., Canada, U.K., Costa Rica, the Philippines, and Australia. Please note that at this time, we are unable to hire employees located in Quebec or Ontario Provinces, Alaska, Hawaii, Puerto Rico, Louisiana, and Oklahoma .

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. We are proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also provide reasonable accommodation for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

We are not accepting applications submitted through recruiting agencies.

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Product Group Product Manager, Financials at Elite Technology

Group Product Manager leads strategy and execution of multiple financial products for law firms, manages PM team, and aligns cross-functional teams on roadmaps and customer needs.

Lead Remote Posted 10 minutes ago RemoteFirstJobs Product
What this role involves

Elite is the trusted automation platform for law firm operations across most of the world’s largest and most successful law firms. Elite has guided firms through every technology shift and today delivers the only cloud-native SaaS platform that unifies financial, invoice, time, and data management into a single system of action. With embedded AI, predictive analytics, and integrated payments, Elite’s products enable firms to shorten billing cycles, reduce write-offs, and unlock firm-wide insights, making financial operations the foundation for law firm innovation and growth. Learn more at elite.com.

Position Overview

We are seeking an exceptional Group Product Manager (GPM) to lead and scale our Financials product category at Elite. This role is ideal for a strategic, customer-obsessed leader who thrives at the intersection of business, technology, and innovation. As a GPM, you will own the vision, strategy, and execution of multiple products that empower law firms to manage their financial operations ensuring accuracy, efficiency and compliance at scale. This category includes accounting, budgeting, invoicing, payments, and regulatory reporting.

You will lead and mentor a team of Product Managers (PMs), fostering a high-performance, collaborative culture that prioritizes outcomes over outputs. You’ll be responsible for defining clear roadmaps, aligning cross-functional teams, and ensuring our products meet both customer needs and business objectives. As a key strategic partner to engineering, data science, UX design, sales, and marketing, you’ll drive alignment across the organization and secure buy-in for high-impact initiatives. You will also engage with customers and industry stakeholders to ensure our products address the unique challenges law firms face in managing financials.

The ideal candidate is a visionary yet execution-oriented leader who can balance short-term wins with long-term product evolution. You have a proven track record of managing complex product ecosystems, launching innovative solutions, and scaling high-growth products. You thrive in fast-paced, data-driven environments and are skilled at navigating ambiguity, driving operational excellence, and making data-informed decisions.

If you are a customer-first, strategic product leader who understands the intricacies of financial management, we want to hear from you!

Work Arrangement:​Remote​

This role requires the individual to be based in ​Flexible across U.S. time zones​ time zone.

Responsibilities

Strategic Leadership & Vision

  • Develop and drive a clear product strategy that aligns with business objectives and market opportunities.
  • Act as a strategic connector, balancing short-term execution with long-term vision to ensure sustainable product growth.
  • Analyze market trends, competitive insights, and customer needs to identify new areas for innovation in data-driven legal tech.
  • Collaborate with executive leadership to define success metrics and ensure alignment across product initiatives.
  • Make data-driven decisions, ensuring that teams focus on the highest-impact work.

Product Execution & Operational Excellence

  • Own the end-to-end lifecycle of data products, from ideation to launch, ensuring they meet quality standards and deliver value.
  • Drive operational rigor through structured roadmaps, OKRs, and decision-making frameworks.
  • Ensure seamless integration of data products with other product areas and business functions.
  • Provide strategic guidance on backlog prioritization, product roadmaps, and execution, empowering PMs to take ownership.
  • Establish and monitor key performance indicators (KPIs) to assess product success, adoption, and revenue impact.
  • Unblock teams by removing inefficiencies, optimizing workflows, and balancing short-term needs with long-term vision.

Cross-Functional Influence & Stakeholder Alignment

  • Act as a bridge between engineering, design, marketing, sales, customer success, and data science, ensuring product success.
  • Secure executive buy-in for strategic initiatives, ensuring data products receive the necessary resources and support.
  • Work closely with sales and customer success teams to drive adoption, customer engagement, and revenue growth.
  • Advocate for data products in meetings and cross-functional discussions, ensuring alignment and visibility.
  • Clearly articulate product plans, progress, and results to internal teams and executive leadership.

Team Leadership & Culture Building

  • Lead, mentor, and grow a high-performing team of Product Managers and Business Analysts, fostering a collaborative and inclusive culture.
  • Provide coaching, feedback, and career development opportunities to PMs, helping them grow in their roles.
  • Champion a transparent and psychologically safe environment, where teams can take risks, experiment, and innovate.
  • Act as a force multiplier by removing obstacles, setting clear expectations, and ensuring smooth team operations.
  • Foster a culture of data-driven decision-making, continuous learning, and experimentation.

Customer & Market Focus

  • Obsess over customer needs, leveraging data, research, and direct feedback to shape product direction.
  • Ensure teams build the right solutions, focusing on solving customer problems rather than chasing features.
  • Guide the team in data analysis and insights, refining features and improving user experiences based on real-world feedback.
  • Maintain a strong business acumen, understanding how product decisions impact revenue, retention, and scalability.

Agility & Change Leadership

  • Lead teams through uncertainty, ambiguity, and shifting priorities, maintaining clarity and focus.
  • Quickly adapt to changing market conditions and company goals while keeping teams aligned and motivated.
  • Drive continuous improvement by celebrating wins, learning from failures, and iterating on processes.

Other Responsibilities

  • ​​Perform other duties as assigned to support departmental and company objectives.​

Qualifications

  • ​​Bachelor’s Degree​ in Accounting, Business, Engineering, or a related field, or equivalent practical experience. MBA preferred.
  • 6–8 years years of experience in of product management experience, with at least 1-2 years leading and mentoring Product Managers and at least 3+ years managing a product category or portfolio.
  • Experience with financial controls, compliance tracking, and global reporting requirements for large enterprises.
  • Proven track record of owning and scaling complex products in a fast-paced environment.
  • Experience in SaaS, B2B, or enterprise software, particularly in legal tech, fintech, or other highly regulated industries.
  • Strong strategic thinking and business acumen, with the ability to align product roadmaps with company goals.
  • Experience driving product vision, strategy, and execution while balancing short-term wins with long-term impact.
  • Exceptional cross-functional leadership, with the ability to influence and align stakeholders across engineering, design, marketing, sales, customer success, and data science.
  • Preferred experience leveraging AI tools to drive product innovation and development.
  • Strong understanding of go-to-market strategies, customer adoption, and revenue growth in product-led environments.
  • Highly skilled in customer research, competitive analysis, and data-driven decision-making to identify opportunities and drive innovation.
  • Demonstrated ability to prioritize ruthlessly, manage trade-offs, and make tough decisions in ambiguous situations.
  • Experience leading roadmap planning, OKRs, and KPI-driven product development to ensure measurable impact.
  • Outstanding communication and storytelling skills, with the ability to clearly articulate product vision and business value to executive leadership and teams.
  • Passion for mentorship and talent development, fostering a culture of continuous learning, collaboration, and high performance.
  • Hands-on experience with data platforms, analytics tools, or AI-powered products.
  • Prior experience working in high-growth startups or scaling organizations through key growth phases.
  • Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.​
  • Experience in the legal technology sector is highly desirable.
  • Familiarity with legal industry workflows and challenges.​
  • Experience with SaaS product development and lifecycle management.​
  • Ability to travel up 10–25% as business needs require
  • Role requires the following physical capacity:​​Sedentary: primarily desk/computer work​
  • Must be legally authorized to work in​​United States​; ​Elite does not provide employment sponsorship for this position​

Benefits

  • Competitive Compensation Package ($171,000-$190,000 base salary + variable component)
  • Comprehensive Healthcare Coverage (Health, Dental, Vision)
  • Retirement Savings Plan with an Employer Contribution
  • Professional Development Opportunities
  • Time Off
  • Wellness Initiatives
  • Employee Assistance Program
  • Generous Global Parental Leave
  • Calm, free premium subscription
  • Employee Discount Program

Elite may use technology, including artificial intelligence-enabled tools, to assist in aspects of the recruiting and employment process. These tools are used to support, but not replace, human decision-making.

Please note that we do not offer sponsorship for this position.

Additional Information

At Elite Technology, we embrace an employee-centric, flexible work model that empowers you to do your best work in the environment that suits you. However, we also recognize the importance of in-person collaboration for key moments that truly matter.

In our flexible remote approach, you have the freedom to choose a workspace within your home country that best fits your needs. Our corporate offices are located in New York City, Los Angeles, Costa Rica, and the Philippines, providing additional options for those who prefer or need a hybrid work environment.

Our diverse global team spans the U.S., Canada, U.K., Costa Rica, the Philippines, and Australia. Please note that at this time, we are unable to hire employees located in Quebec or Ontario Provinces, Alaska, Hawaii, Puerto Rico, Louisiana, and Oklahoma .

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. We are proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also provide reasonable accommodation for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

We are not accepting applications submitted through recruiting agencies.

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Sales Enterprise Account Executive, Azul Prime - (Remote) at Azul

Enterprise Account Executive drives new customer acquisition and cross-sells cloud platform solutions to large enterprises while managing the full sales cycle and pipeline.

Senior Remote Posted 10 minutes ago RemoteFirstJobs Product
What this role involves

We are seeking a motivated and results-driven Cloud Sales Specialist to help grow our Platform Prime customer base and increase revenue. This role will play a pivotal role in driving North America sales through a mix of new Platform Prime customer acquisition and cross-selling into existing Platform Core clients. You will work closely with the sales and technical teams to communicate the value of Azul’s solutions to both technical and business stakeholders.

This is an individual-contributor, quota-carrying role that can be based remotely in the US, preferably in the West region.

What You’ll Do (aka Responsibilities):

  • Sales Strategy & Execution: Develop and implement strategies to generate new Prime business opportunities and achieve sales targets within assigned territories/accounts.
  • Client Engagement: Actively engage with existing Platform Core customers to understand their unique challenges and business needs, providing Azul solutions.
  • Sales Pipeline Management: Manage the entire sales cycle, from lead generation to close. Maintain a robust pipeline of opportunities and forecast accurately.  Build a 3X pipeline.
  • Cross-functional Collaboration: Work closely with Sales Engineers, Marketing, and Customer Success teams to ensure prospects receive comprehensive, clear, and accurate product demonstrations, proposals, and support.
  • Negotiation & Closing: Drive contract negotiations, while consistently closing business on a monthly and quarterly basis.
  • Reporting: Maintain accurate records of sales activity, progress, and outcomes in Salesforce.

What You’ll Bring (aka Experience and Education)

  • 15+ years direct software sales experience
  • Proven track record of direct sales of both on-premise and cloud-based software solutions into large enterprises, as well as SaaS centric companies
  • Demonstrated experience in key verticals:  online retail, e-commerce, ad-tech, gaming and financial services
  • Significant experience selling into the infrastructure space (OS, JVM, Container) versus the application space
  • Confident experience working in close partnership with a Technical Sales Engineer
  • Extensive experience selling technical products that require technical POCs
  • Experience selling enterprise products based on Java-based Open Source, highly desired
  • Undergraduate degree, or equivalent experience

What You’ll Bring (aka Skills and Competencies)

  • Exceptional communicator, influencer and presenter
  • Ability to Evangelize a new solution where there most likely is not an existing budget placeholder
  • Demonstrated ability with Multi-Level selling
  • Proficient in deal qualification methodologies, MEDDPICC preferred
  • Progressive and proactive use of industry sales tools and systems

Location

  • Remote, ideally someone located in the Pacific Time Zone

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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