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Manages customer relationships and drives product adoption by delivering education, addressing concerns, and ensuring retention for law firm software clients.
Elite is the trusted automation platform for law firm operations across most of the world’s largest and most successful law firms. Elite has guided firms through every technology shift and today delivers the only cloud-native SaaS platform that unifies financial, invoice, time, and data management into a single system of action. With embedded AI, predictive analytics, and integrated payments, Elite’s products enable firms to shorten billing cycles, reduce write-offs, and unlock firm-wide insights, making financial operations the foundation for law firm innovation and growth. Learn more at elite.com.
Position Overview
The Customer Success Manager at Elite is a high-impact role focused on ensuring customers fully realize the value of our products and services. This position requires a high level of performance in customer success and SaaS environments, including driving product adoption, retention, and expansion through proactive customer engagement. A core aspect of this role will be delivering education and enablement initiatives to empower customers with the knowledge and tools they need to maximize their success with Elite’s offerings.
Work Arrangement:​Remote​
This role requires the individual to be based in ​Eastern Standard Time (EST) or Central Standard Time (CST)​time zone.
Responsibilities
Qualifications
Benefits:
Elite may use technology, including artificial intelligence-enabled tools, to assist in aspects of the recruiting and employment process. These tools are used to support, but not replace, human decision-making.
Please note that we do not offer sponsorship for this position.
Additional Information
At Elite Technology, we embrace an employee-centric, flexible work model that empowers you to do your best work in the environment that suits you. However, we also recognize the importance of in-person collaboration for key moments that truly matter.
In our flexible remote approach, you have the freedom to choose a workspace within your home country that best fits your needs. Our corporate offices are located in New York City, Los Angeles, Costa Rica, and the Philippines, providing additional options for those who prefer or need a hybrid work environment.
Our diverse global team spans the U.S., Canada, U.K., Costa Rica, the Philippines, and Australia. Please note that at this time, we are unable to hire employees located in Quebec or Ontario Provinces, Alaska, Hawaii, Puerto Rico, Louisiana, and Oklahoma .
As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. We are proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.
We also provide reasonable accommodation for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.
We are not accepting applications submitted through recruiting agencies.
Manages and optimizes VisionPoint's operational systems, data integrity, automations, and reporting dashboards to support agency-wide efficiency and client success.
VisionPoint Marketing is on a mission to become higher education’s most trusted enrollment marketing partner. As a full-service agency, we collaborate with colleges and universities nationwide to strengthen brands, accelerate marketing performance, and drive measurable enrollment growth. Our award-winning work is showcased on national conference stages, but our greatest pride is making life easier—and more successful—for our client partners. Headquartered in Raleigh, NC, we operate as a remote-first company with VisionPointers across every U.S. time zone, while offering hybrid and in-person options for those near our headquarters.
The Agency Systems Manager is responsible for maintaining, configuring, and continuously improving VisionPoint’s operational systems—ensuring data accuracy, streamlined processes, and a friction-free experience for internal teams. This role is central to keeping our tech stack running smoothly, actively managing bugs and improvements, and delivering clear, actionable revenue operations reporting.
This position owns the integrity and clarity of VisionPoint’s operational data. They will manage cross-system workflows, respond to automation issues and QA needs, implement updates as software evolves, ensure accuracy in reporting, and maintain up-to-date documentation for key company-wide processes.
The ideal candidate is highly organized, technically adept, and energized by improving systems that directly support both client and agency success. The Agency Systems Manager reports directly to the Chief Financial Officer and partners closely with the Senior Director of Client Operations, Chief Client Officer, COO, Service delivery leaders, and the broader Client Operations team. Together, they streamline processes, enhance efficiency, deliver clean reporting, and support the agency’s growth. This role requires a proactive approach to identifying system improvements and a strong ability to develop and implement solutions.
What You’ll Do
Systems Administration & Process Management
Serve as the champion and primary administrator of VisionPoint’s internal systems and operational platforms.
Maintain and optimize VisionPoint’s project management platform (ClickUp), CRM (HubSpot), and other agency tools—including building dashboards and widgets—to ensure clean data, clear structure, and ease of use across teams.
Administer system permissions, templates, views, workflows, and automations to drive operational consistency and efficiency.
Lead user training and ongoing support to ensure team members are using systems effectively and consistently.
Proactively monitor software updates, conduct regular audits, and implement process improvements that enhance clarity, reduce friction, and support a smooth operational experience.
Maintain system documentation—including SOPs, data standards, templates, and workflow maps—to ensure company-wide clarity and alignment.
Partner with leaders to govern system structure and ensure changes remain scalable and aligned with agency needs.
RevOps (Revenue Operations) Support
Resourcing & Client Project Support
Reporting, Documentation & Team Collaboration
A Quick Note
Research shows that people from underrepresented identities often hesitate to apply for job opportunities if they feel they do not fulfill all of the listed qualifications. VisionPoint Marketing is committed to building a diverse and inclusive work environment and believes that skills are cultivated through a range of experiences. Even if your past work doesn’t meet all of the preferred qualifications, we still encourage you to apply if you are enthusiastic about this opportunity!
We believe culture is a core benefit—not just a buzzword. VisionPoint thrives on passion for higher education, collaborative problem-solving, hard work, and a little fun along the way. We invest in our team members’ growth, well-being, and fulfillment because we know that great work starts with a great culture. That’s why it’s important to us that future team members connect with — and contribute to — our culture. Our communication, collaboration, satisfaction, and growth are largely dependent upon how we all, as individuals, embrace and live out our values. We have a laser focus on knowing, providing solutions for, and advancing higher education because of its transformative power in the world.
Own paid media accounts end-to-end for DTC/eCommerce brands, managing Google Ads strategy, client relationships, creative testing, and proving incrementality across the full funnel.
Everyone can run a search campaign. Almost nobody can tell you whether it worked.
That is the whole job.
Google will happily show you a 6x ROAS built almost entirely out of people who already knew your client’s name. It will auto apply assets you did not ask for. It will report a number that makes a client feel great and tells you nothing about whether you grew the business.
So we do not hire people to manage Google Ads. We hire marketers who can tell the difference between demand they created and demand they harvested, and who can prove it to a client’s face.
At Sweat Pants Agency we work with around 50 DTC and eCommerce brands, 20 to 25 of them on paid media. We spend $6 to $9M a month on Meta and $1 to $2M a month on Google. We are the only agency behind two INC #1 fastest growing brands, both from zero.
Google is where we are putting our next round of growth. You would own a set of those accounts end to end.
Here is what “end to end” actually means.
You are the account manager. We do not have any. You talk to the client directly. You write the updates, you run the calls, and you defend the call you made. The reason we do it this way is ownership. When you are the person answering for the account, it is your result, not somebody else’s summary of your result.
You own the whole funnel, not the campaign. Feed and Merchant Center, search and Shopping and PMax, Demand Gen and YouTube, the landing page, and the conversion tracking underneath all of it. If the feed is why Shopping is starving, that is yours. If the page is why the clicks do not convert, that is yours too. Our team ships advertorials, comparison pages, and PDPs in Claude Code, deploys them to Vercel, points a subdomain at them, and tests them live before anything touches the client’s Shopify theme.
You are expected to have an opinion about attribution and to defend it. We optimize to NC-CPA and NC-ROAS, not blended and not last click. We have turned brand search off to see what actually shifts to organic. We run geo holdouts. If a campaign is not incremental, we would rather know than keep the number.
You can live anywhere. We are remote and we hire worldwide. The one hard requirement is that you can take client calls during US Eastern business hours, because you are the client’s point of contact and there is nobody else to cover it. The rest of your day is yours. Nobody here is on a time clock. We judge you on output.
If you want a lane, a ticket queue, and a scope document, this is a bad fit and we will both know it fast.
If you want to own the whole picture and be judged on whether the number moved, keep reading.
What the job looks like
You are a fit if
You are not a fit if
Why this role is exciting
This is not a maintenance job. Google is where we are putting our next round of growth, and you would have real influence over how we run it.
You will work on real brands with real budgets. We test aggressively. We learn quickly. We build frameworks that scale.
You get trust on day one. You get a lot of autonomy. Some people thrive with it. You will get feedback fast either way, and if you make it through the first 30 days you will probably be here for a long time. Our retention on this team is very good and that is not an accident.
You will grow into senior strategy. We want people who want more responsibility. If you perform, you will grow.
Own Google Ads and paid media accounts end-to-end for DTC brands, managing campaigns, landing pages, attribution, and direct client relationships to drive measurable business growth.
Everyone can run a search campaign. Almost nobody can tell you whether it worked.
That is the whole job.
Google will happily show you a 6x ROAS built almost entirely out of people who already knew your client’s name. It will auto apply assets you did not ask for. It will report a number that makes a client feel great and tells you nothing about whether you grew the business.
So we do not hire people to manage Google Ads. We hire marketers who can tell the difference between demand they created and demand they harvested, and who can prove it to a client’s face.
At Sweat Pants Agency we work with around 50 DTC and eCommerce brands, 20 to 25 of them on paid media. We spend $6 to $9M a month on Meta and $1 to $2M a month on Google. We are the only agency behind two INC #1 fastest growing brands, both from zero.
Google is where we are putting our next round of growth. You would own a set of those accounts end to end.
Here is what “end to end” actually means.
You are the account manager. We do not have any. You talk to the client directly. You write the updates, you run the calls, and you defend the call you made. The reason we do it this way is ownership. When you are the person answering for the account, it is your result, not somebody else’s summary of your result.
You own the whole funnel, not the campaign. Feed and Merchant Center, search and Shopping and PMax, Demand Gen and YouTube, the landing page, and the conversion tracking underneath all of it. If the feed is why Shopping is starving, that is yours. If the page is why the clicks do not convert, that is yours too. Our team ships advertorials, comparison pages, and PDPs in Claude Code, deploys them to Vercel, points a subdomain at them, and tests them live before anything touches the client’s Shopify theme.
You are expected to have an opinion about attribution and to defend it. We optimize to NC-CPA and NC-ROAS, not blended and not last click. We have turned brand search off to see what actually shifts to organic. We run geo holdouts. If a campaign is not incremental, we would rather know than keep the number.
You can live anywhere. We are remote and we hire worldwide. The one hard requirement is that you can take client calls during US Eastern business hours, because you are the client’s point of contact and there is nobody else to cover it. The rest of your day is yours. Nobody here is on a time clock. We judge you on output.
If you want a lane, a ticket queue, and a scope document, this is a bad fit and we will both know it fast.
If you want to own the whole picture and be judged on whether the number moved, keep reading.
What the job looks like
You are a fit if
You are not a fit if
Why this role is exciting
This is not a maintenance job. Google is where we are putting our next round of growth, and you would have real influence over how we run it.
You will work on real brands with real budgets. We test aggressively. We learn quickly. We build frameworks that scale.
You get trust on day one. You get a lot of autonomy. Some people thrive with it. You will get feedback fast either way, and if you make it through the first 30 days you will probably be here for a long time. Our retention on this team is very good and that is not an accident.
You will grow into senior strategy. We want people who want more responsibility. If you perform, you will grow.
Manage Google Ads and paid media campaigns end-to-end for DTC/eCommerce clients, owning strategy, optimization, client communication, and attribution analysis.
Everyone can run a search campaign. Almost nobody can tell you whether it worked.
That is the whole job.
Google will happily show you a 6x ROAS built almost entirely out of people who already knew your client’s name. It will auto apply assets you did not ask for. It will report a number that makes a client feel great and tells you nothing about whether you grew the business.
So we do not hire people to manage Google Ads. We hire marketers who can tell the difference between demand they created and demand they harvested, and who can prove it to a client’s face.
At Sweat Pants Agency we work with around 50 DTC and eCommerce brands, 20 to 25 of them on paid media. We spend $6 to $9M a month on Meta and $1 to $2M a month on Google. We are the only agency behind two INC #1 fastest growing brands, both from zero.
Google is where we are putting our next round of growth. You would own a set of those accounts end to end.
Here is what “end to end” actually means.
You are the account manager. We do not have any. You talk to the client directly. You write the updates, you run the calls, and you defend the call you made. The reason we do it this way is ownership. When you are the person answering for the account, it is your result, not somebody else’s summary of your result.
You own the whole funnel, not the campaign. Feed and Merchant Center, search and Shopping and PMax, Demand Gen and YouTube, the landing page, and the conversion tracking underneath all of it. If the feed is why Shopping is starving, that is yours. If the page is why the clicks do not convert, that is yours too. Our team ships advertorials, comparison pages, and PDPs in Claude Code, deploys them to Vercel, points a subdomain at them, and tests them live before anything touches the client’s Shopify theme.
You are expected to have an opinion about attribution and to defend it. We optimize to NC-CPA and NC-ROAS, not blended and not last click. We have turned brand search off to see what actually shifts to organic. We run geo holdouts. If a campaign is not incremental, we would rather know than keep the number.
You can live anywhere. We are remote and we hire worldwide. The one hard requirement is that you can take client calls during US Eastern business hours, because you are the client’s point of contact and there is nobody else to cover it. The rest of your day is yours. Nobody here is on a time clock. We judge you on output.
If you want a lane, a ticket queue, and a scope document, this is a bad fit and we will both know it fast.
If you want to own the whole picture and be judged on whether the number moved, keep reading.
What the job looks like
You are a fit if
You are not a fit if
Why this role is exciting
This is not a maintenance job. Google is where we are putting our next round of growth, and you would have real influence over how we run it.
You will work on real brands with real budgets. We test aggressively. We learn quickly. We build frameworks that scale.
You get trust on day one. You get a lot of autonomy. Some people thrive with it. You will get feedback fast either way, and if you make it through the first 30 days you will probably be here for a long time. Our retention on this team is very good and that is not an accident.
You will grow into senior strategy. We want people who want more responsibility. If you perform, you will grow.
Own end-to-end paid search accounts for DTC brands, managing Google Ads strategy, attribution analysis, and client relationships to drive incremental business growth.
Everyone can run a search campaign. Almost nobody can tell you whether it worked.
That is the whole job.
Google will happily show you a 6x ROAS built almost entirely out of people who already knew your client’s name. It will auto apply assets you did not ask for. It will report a number that makes a client feel great and tells you nothing about whether you grew the business.
So we do not hire people to manage Google Ads. We hire marketers who can tell the difference between demand they created and demand they harvested, and who can prove it to a client’s face.
At Sweat Pants Agency we work with around 50 DTC and eCommerce brands, 20 to 25 of them on paid media. We spend $6 to $9M a month on Meta and $1 to $2M a month on Google. We are the only agency behind two INC #1 fastest growing brands, both from zero.
Google is where we are putting our next round of growth. You would own a set of those accounts end to end.
Here is what “end to end” actually means.
You are the account manager. We do not have any. You talk to the client directly. You write the updates, you run the calls, and you defend the call you made. The reason we do it this way is ownership. When you are the person answering for the account, it is your result, not somebody else’s summary of your result.
You own the whole funnel, not the campaign. Feed and Merchant Center, search and Shopping and PMax, Demand Gen and YouTube, the landing page, and the conversion tracking underneath all of it. If the feed is why Shopping is starving, that is yours. If the page is why the clicks do not convert, that is yours too. Our team ships advertorials, comparison pages, and PDPs in Claude Code, deploys them to Vercel, points a subdomain at them, and tests them live before anything touches the client’s Shopify theme.
You are expected to have an opinion about attribution and to defend it. We optimize to NC-CPA and NC-ROAS, not blended and not last click. We have turned brand search off to see what actually shifts to organic. We run geo holdouts. If a campaign is not incremental, we would rather know than keep the number.
You can live anywhere. We are remote and we hire worldwide. The one hard requirement is that you can take client calls during US Eastern business hours, because you are the client’s point of contact and there is nobody else to cover it. The rest of your day is yours. Nobody here is on a time clock. We judge you on output.
If you want a lane, a ticket queue, and a scope document, this is a bad fit and we will both know it fast.
If you want to own the whole picture and be judged on whether the number moved, keep reading.
What the job looks like
You are a fit if
You are not a fit if
Why this role is exciting
This is not a maintenance job. Google is where we are putting our next round of growth, and you would have real influence over how we run it.
You will work on real brands with real budgets. We test aggressively. We learn quickly. We build frameworks that scale.
You get trust on day one. You get a lot of autonomy. Some people thrive with it. You will get feedback fast either way, and if you make it through the first 30 days you will probably be here for a long time. Our retention on this team is very good and that is not an accident.
You will grow into senior strategy. We want people who want more responsibility. If you perform, you will grow.
Creates high-quality visual materials, animations, and multimedia assets for e-learning courses and instructional training programs using Adobe Creative Suite and AI-assisted design tools.
At Team Carney, we believe that true performance acceleration happens at the intersection of innovative learning and deep strategic expertise. Since 1994, our mission has been to provide top-tier training, learning, and human capital solutions that empower Federal Government agencies to meet their critical mandates. We are seeking a talented Graphic Designer (Mid-Level) to support the NIC Curriculum Modernization, E-Learning Development, & Instructor-Led Training Revision Support initiative.
This position is contingent on contract award.
Employment Status: Full-Time
Location: This position is fully remote within the U.S.
The Graphic Designer (Mid-Level) will produce high-quality visual materials, animations, and multimedia assets across digital platforms, e-learning courses, and instructional materials. You will work in close coordination with Instructional Designers and Project Managers to create modern visual assets that elevate learner engagement. You will apply industry-standard design tools and leverage emerging AI-assisted content creation technologies to build seamless, visually appealing training assets while maintaining branding consistency and technical accuracy.
Education: Associate’s or Bachelor’s degree in Graphic Design, Fine Arts, Visual Communication, Digital Media, or a related field (or equivalent design portfolio/work experience).
Experience: 2+ years of professional graphic design and visual multimedia development experience.
Software & Design Proficiency:
Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere Pro/After Effects) and Envato Elements.
Experience leveraging AI technologies for graphic design, asset manipulation, or animation generation.
Core Capabilities:
Proven ability to design graphics, infographics, visual templates, and user interface elements for e-learning.
Strong understanding of visual hierarchy, branding alignment, layout, and color theory.
Experience collaborating with instructional design teams to visualize learning concepts.
When you join Team Carney, you join a legacy of excellence. We focus on our people because when we make a positive impact on the lives of our employees, they are able to make a positive impact on our clients. We offer a full suite of competitive benefits, including:
Health & Wellness: Multiple medical, dental, and vision insurance options (BCBS CareFirst), health spending accounts (HSA), and flexible spending accounts (FSA).
Financial Security: 401(k) retirement plan with company match, plus Carney-paid life and disability insurance.
Work-Life Harmony: Generous Paid Time Off (PTO), 11 paid holidays, and 6 weeks of paid parental leave.
Professional & Personal Growth: Annual tuition assistance (up to $5,000) and student loan repayment.
Get Out and Learn: Up to $200 annually to learn almost anything (from pottery to coding!).
Get Out and Run: Up to $200 annually to participate in fitness and active lifestyle events.
Continuous Development: Ad hoc training and ongoing professional development access.
Manages customer relationships by onboarding clients, training them on software features, monitoring usage, and identifying expansion opportunities to drive retention and growth.
Surglogs is an award-winning software solution digitizing and streamlining regulatory compliance for ambulatory surgery centers and healthcare facilities across the US. We are looking for ambitious and passionate individuals who enjoy building relationships with clients to join our quickly growing team and lead the movement together!
About the Position:
Place of work: Remote (US)
Salary range: $71,000/year base salary, $86,000/year on-target-earnings
As a Customer Success Manager (CSM) at Surglogs you are responsible for developing and maintaining long-term business relationships with our clients.
This starts by deeply understanding the customer’s priorities, followed by onboarding and training that ensures they are receiving value from Surglogs’ software.
The CSM is expected to educate their customers on new features and best practices, monitor utilization, and identify upsell and expansion opportunities.
This position requires extensive knowledge of Surglogs’ software and requires the individual to be able to adapt quickly to changes in processes as well as possess strong relationship building skills.
Onboard and train new customers on the software by developing and delivering on unique success plans
Educate and train clients on new features, software updates and best practices
Uncover upsell & expansion opportunities
Ensure customers renew their annual subscription
Customize software to promote better utilization
Adhere to company mission/vision/policies
Provide reports to management regarding current client development
Identify and communicate potential improvements to software
3+ years of applicable experience in customer success, support, sales or account management. SaaS experience preferred
Bachelor’s degree preferred
Have a positive attitude and strong work ethic
Be able to work independently and on a team
Excellent written & verbal communication skills
Adaptable to new features and releases in software
Strong technical, product, and process-oriented thinking skills.
Masterful rapport building with clients in establishing strong long-lasting relationships.
Excellent organizational skills and attention to detail.
Must be able to pass a background check
$71,000 - $86,000 a year
Medical, dental, vision, accident, and life insurance options
PTO package
Paid holidays
401(k) plan
Surglogs is proud to be an Equal Employment Opportunity employer.
We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Oversees daily finance operations including accounts payable/receivable, general ledger, cash management, payroll, and month-end close activities for an identity protection services company.
Employment Type
Existing, Full-Time, Permanent Position
Salary Range
$75k-$85k, depending on experience
About the Organization
Sigma Loyalty Group is a leading Canadian provider of identity protection solutions, helping financial institutions and other organizations deliver trusted identity theft prevention, detection, and restoration services to their customers. Driven by innovation, collaboration, and a commitment to excellence, the company combines advanced technology with exceptional customer support to help protect individuals from the growing risks of fraud and identity theft.
Sigma Loyalty Group offers employees the opportunity to make a meaningful impact in a fast-paced, evolving industry while working alongside talented professionals in a supportive and growth-oriented environment. As part of the Sigma Group family of companies, the organization is dedicated to fostering a culture of integrity, continuous learning, and shared success.
What we offer:
About the Opportunity:
Sigma Loyalty Group is looking for a finance operations leader who can bring structure, insight, and momentum to a busy accounting function. As Manager of Finance Operations, you will play a key role in keeping the organization’s financial engine running smoothly, from full-cycle accounting and month-end reporting to process improvements, controls, and cross-functional problem-solving. This is a hands-on role for a collaborative finance professional who enjoys working across teams, building trusted relationships with clients, vendors, banks, and auditors, and finding practical ways to strengthen accuracy, efficiency, and accountability.
Key Responsibilities:
Qualifications and Experience:
Interested in being a part of Sigma Loyalty Group? We look forward to your application!
Sigma Loyalty Group is committed to meeting the accessibility needs of all applicants throughout the recruiting and selection process. Please let us know about any accommodation and/or support requirements. Please note that only those candidates selected for an interview will be contacted.
Please note: We are only accepting applications from candidates authorized to work in Canada, and we are not currently sponsoring temporary or permanent work visas.
Sigma Loyalty Group is working in partnership with HR Ă la carte for our recruitment efforts.
Use of AI in Hiring: Some stages of our recruitment process may use AI-assisted tools to support recruitment efforts; however, all applications are screened and assessed by human reviewers. In addition, all final hiring decisions are made by humans.
Triages and validates security vulnerability submissions from researchers, assesses severity and accuracy, and communicates findings with clients and security researchers across managed bug bounty programs.
We are Bugcrowd. Since 2012, we’ve been empowering organizations to take back control and stay ahead of threat actors by uniting the collective ingenuity and expertise of our customers and trusted alliance of elite hackers, with our patented data and AI-powered Security Knowledge Platform™. Our network of hackers brings diverse expertise to uncover hidden weaknesses, adapting swiftly to evolving threats, even against zero-day exploits. With unmatched scalability and adaptability, our data and AI-driven CrowdMatch™ technology in our platform finds the perfect talent for your unique fight. We aim to create a new era of modern crowdsourced security that outpaces threat actors. Unleash the ingenuity of the hacker community with Bugcrowd, visit www.bugcrowd.com. Based in San Francisco and New Hampshire, Bugcrowd is supported by General Catalyst, Rally Ventures, Costanoa Ventures, and others.
Job Summary
At Bugcrowd, we handle application security assessment at an epic scale. As an Application Security Engineer (ASE) you will curate and manage the incoming security vulnerability submissions to some of the world’s biggest companies’ bug bounty programs. Here are just a few of the reasons why we are the best:
Essential Duties & Responsibilities
An ASE is responsible for the ongoing triage and validation services of Bugcrowd managed programs. Under the direction of the Director of Technical Operations, you will take incoming submission data and curate it for validity, accuracy, and severity as well as communicate directly with Bugcrowd’s clients or researchers when additional information is required. ASEs also handle Incident Response – escalating and communicating about the highest severity bugs to clients. ASEs need to have strong knowledge of OWASP Top Ten type vulnerabilities. They also usually require a strong skill set in one scripting/development language, often to assist with the design or development of tooling for improving the triage/validation process. The ASE position is perfect for security professionals looking to take their skills to the next level.
Education, Experience, Skills, & Abilities
Working Conditions
The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation.
Sitting and/or standing - Must be able to remain in a stationary position 50% of the time
Carrying and /or lifting - Must be able to carry / move laptop as needed throughout the work day.
Environment - remote, work-from-home 100% of the time.
ADA Statement
Bugcrowd is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Bugcrowd will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact HR at ada@bugcrowd.com.
Culture
At Bugcrowd, we are solving security threats and vulnerabilities that are relevant to everyone, therefore we believe solving these problems takes all kinds of backgrounds. We value the perspectives and experiences people from underrepresented backgrounds bring.
Disclaimer
This position has access to highly confidential, sensitive information relating to the technologies of Bugcrowd. It is essential that the applicant possess the requisite integrity to maintain the information in the strictest confidence.
The company is authorized to obtain background checks for employment purposes under state and federal law. Background checks will be conducted for positions that involve access to confidential or proprietary information (including trade secrets).
Background checks may include Social Security verification, prior employment verification, personal and professional references, educational verification, and criminal history. Applicants with conviction histories will not be excluded from consideration to the extent required bylaw.
Any personal data you submit in connection with your application will be processed in compliance with Bugcrowd’s Privacy Policy, which you may review here: https://www.bugcrowd.com/privacy.
Equal Employment Opportunity:
Bugcrowd is EOE, Disability/Age Employer.
Individuals seeking employment at Bugcrowd are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
Bugcrowd is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Bugcrowd will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact HR at ADA at bugcrowd.com.
Apply at:Â https://www.bugcrowd.com/about/careers/
Manages customer retention and satisfaction across a portfolio of accounts, conducting business reviews and coordinating cross-functional delivery to ensure renewals and platform adoption.
We are Bugcrowd. Since 2012, we’ve been empowering organizations to take back control and stay ahead of threat actors by uniting the collective ingenuity and expertise of our customers and trusted alliance of elite hackers, with our patented data and AI-powered Security Knowledge Platform™. Our network of hackers brings diverse expertise to uncover hidden weaknesses, adapting swiftly to evolving threats, even against zero-day exploits. With unmatched scalability and adaptability, our data and AI-driven CrowdMatch™ technology in our platform finds the perfect talent for your unique fight. We aim to create a new era of modern crowdsourced security that outpaces threat actors. Unleash the ingenuity of the hacker community with Bugcrowd, visit www.bugcrowd.com. Based in San Francisco and New Hampshire, Bugcrowd is supported by General Catalyst, Rally Ventures, Costanoa Ventures, and others.
Job Summary
Bugcrowd is seeking a highly organized, strategic, and customer-focused Customer Experience Manager (CEM) to lead retention efforts across our global client base. As a CEM, you will be the primary point of contact for a portfolio of accounts, responsible for ensuring ongoing customer satisfaction, platform adoption, and renewal execution. While Sales owns all expansion, upsell, and new business, CEMs are the operational and strategic champions of customer value, partnering closely with Solutions Architects, Shared Success, and Program Management (where sold) to deliver a world-class experience.
This role is ideal for someone with experience managing complex customer relationships in cybersecurity or SaaS environments, who thrives in a highly collaborative, cross-functional environment and is passionate about customer retention and operational excellence.
Essential Duties & Responsibilities
Education, Experience, Skills, & Abilities
Preferred Experience
Working Conditions
The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation.
Sitting and/or standing - Must be able to remain in a stationary position 50% of the time
Carrying and /or lifting - Must be able to carry / move laptop as needed throughout the work day.
Environment - remote, work-from-home 100% of the time.
Pay Range Disclosure
At Bugcrowd, we strive for fairness, equality and to create an environment that allows our people to perform at their very best. Our compensation philosophy is to foster a collaborative community that rewards, attracts and retains the best possible talent.
The provided salary details are based on US national averages and we retain the flexibility to tailor to the needs of the business. The national estimate for the current base range for this position is $83,200 - $104,000.
This position may also be eligible to participate in a discretionary bonus program or commission plan, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Culture
At Bugcrowd, we are solving security threats and vulnerabilities that are relevant to everyone, therefore we believe solving these problems takes all kinds of backgrounds. We value the perspectives and experiences people from underrepresented backgrounds bring.
Disclaimer
This position has access to highly confidential, sensitive information relating to the technologies of Bugcrowd. It is essential that the applicant possess the requisite integrity to maintain the information in the strictest confidence.
The company is authorized to obtain background checks for employment purposes under state and federal law. Background checks will be conducted for positions that involve access to confidential or proprietary information (including trade secrets).
Background checks may include Social Security verification, prior employment verification, personal and professional references, educational verification, and criminal history. Applicants with conviction histories will not be excluded from consideration to the extent required bylaw.
Any personal data you submit in connection with your application will be processed in compliance with Bugcrowd’s Privacy Policy, which you may review here: https://www.bugcrowd.com/privacy.
Equal Employment Opportunity:
Bugcrowd is EOE, Disability/Age Employer.
Individuals seeking employment at Bugcrowd are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
Bugcrowd is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Bugcrowd will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact HR at ADA at bugcrowd.com.
Apply at:Â https://www.bugcrowd.com/about/careers/
Account Executive sells unified payments and financial platform solutions to SME customers in the US market, managing client relationships and driving revenue growth.
Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000 businesses worldwide – including Brex, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.
Proudly founded in Melbourne, we have a team of over 2,300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.
We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.
You’re humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.
The SME & Growth Business team at Airwallex is a passionate group of collaborators and business champions dedicated to empowering small and medium-sized enterprises (SMEs) to thrive in the global economy. We combine deep financial expertise with a growth mindset, working closely with our clients to understand their unique needs and develop tailored solutions that streamline cross-border payments and unlock new revenue streams. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers.
Airwallex is seeking driven Account Executives to join our SME & Growth Business team in the Americas. You will help further our expansion in the US SME market, serving customers across key verticals such as ecommerce, SaaS, professional services, and other technology‑enabled businesses.
In this role, you will lead the full sales cycle from prospecting through negotiation, close, and initial ramp, coordinating internal stakeholders to support a smooth onboarding and strong customer outcomes. You’ll translate complex products into clear business value for SME customers. You will also represent Airwallex at relevant industry events and engage with technology partners that complement our product suite.
This remote role is open to candidates in the Eastern Time Zone, excluding the New York City Metro Area.
Drive the full sales cycle from prospecting to closing deals, including ramping and early customer success.
Develop deep product expertise in Airwallex’s platform and technical solutions, particularly for payments acceptance, cross-border payments, billing or spend management, to effectively serve SME and Growth customers across verticals such as ecommerce, SaaS, technology, professional services, etc.
Exceed revenue targets through strategic positioning of our financial technology suite.
Conduct technical and commercial consultations to identify client needs and propose tailored solutions.
Collaborate with legal, finance, and strategy teams to negotiate and execute partnership agreements and commercial contracts.
Contribute to the refinement of sales processes to enhance efficiency and scalability, including developing new verticals and enhancing our sales motion.
Set the standard for excellence within our sales function through exemplary performance, documentation of best practices, and teamwork.
We’re looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.
Minimum 2 years of full cycle B2B tech sales experience, with proven success selling into small-medium businesses.
Track record of exceeding sales targets in a technical or solution‑based selling environment.
Experience selling to one or more of the following: ecommerce, SaaS / subscription businesses, spend management or finance teams, or other technology‑enabled / professional services verticals.
Proven track record of consistent pipeline generation and outbound efforts.
Proficiency with CRM systems (for example, Salesforce) and sales enablement tools.
Excellent analytical, written, and verbal communication skills.
Bachelor’s degree or equivalent professional experience.
Experience in or strong exposure to the fintech ecosystem, such as payments, FX, or related financial infrastructure.
Deep understanding of common challenges faced by SME & Growth companies operating or expanding internationally.
A customer‑focused, consultative approach to sales.
Strategic thinker capable of engaging in high‑level partnership and commercial strategy discussions.
Solution‑oriented problem‑solver with a “Figure It Out” mentality.
Adept at balancing multiple priorities in a dynamic, high‑growth environment.
Self‑motivated with a strong sense of accountability for achieving key performance indicators.
Track record of contributing to new product launches, new vertical plays, or market expansions.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @ airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
Account Executive drives sales growth for SME customers by understanding their cross-border payment needs and closing deals for Airwallex's unified payments platform.
Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000 businesses worldwide – including Brex, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.
Proudly founded in Melbourne, we have a team of over 2,300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.
We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.
You’re humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.
The SME & Growth Business team at Airwallex is a passionate group of collaborators and business champions dedicated to empowering small and medium-sized enterprises (SMEs) to thrive in the global economy. We combine deep financial expertise with a growth mindset, working closely with our clients to understand their unique needs and develop tailored solutions that streamline cross-border payments and unlock new revenue streams. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers.
Airwallex is seeking driven Account Executives to join our SME & Growth Business team in the Americas. You will help further our expansion in the US SME market, serving customers across key verticals such as ecommerce, SaaS, professional services, and other technology‑enabled businesses.
In this role, you will lead the full sales cycle from prospecting through negotiation, close, and initial ramp, coordinating internal stakeholders to support a smooth onboarding and strong customer outcomes. You’ll translate complex products into clear business value for SME customers. You will also represent Airwallex at relevant industry events and engage with technology partners that complement our product suite.
This remote role is open to candidates in the Pacific Time Zone, excluding the San Francisco Bay Area.
Drive the full sales cycle from prospecting to closing deals, including ramping and early customer success.
Develop deep product expertise in Airwallex’s platform and technical solutions, particularly for payments acceptance, cross-border payments, billing or spend management, to effectively serve SME and Growth customers across verticals such as ecommerce, SaaS, technology, professional services, etc.
Exceed revenue targets through strategic positioning of our financial technology suite.
Conduct technical and commercial consultations to identify client needs and propose tailored solutions.
Collaborate with legal, finance, and strategy teams to negotiate and execute partnership agreements and commercial contracts.
Contribute to the refinement of sales processes to enhance efficiency and scalability, including developing new verticals and enhancing our sales motion.
Set the standard for excellence within our sales function through exemplary performance, documentation of best practices, and teamwork.
We’re looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.
Minimum 2 years of full cycle B2B tech sales experience, with proven success selling into small-medium businesses.
Track record of exceeding sales targets in a technical or solution‑based selling environment.
Experience selling to one or more of the following: ecommerce, SaaS / subscription businesses, spend management or finance teams, or other technology‑enabled / professional services verticals.
Proven track record of consistent pipeline generation and outbound efforts.
Proficiency with CRM systems (for example, Salesforce) and sales enablement tools.
Excellent analytical, written, and verbal communication skills.
Bachelor’s degree or equivalent professional experience.
Experience in or strong exposure to the fintech ecosystem, such as payments, FX, or related financial infrastructure.
Deep understanding of common challenges faced by SME & Growth companies operating or expanding internationally.
A customer‑focused, consultative approach to sales.
Strategic thinker capable of engaging in high‑level partnership and commercial strategy discussions.
Solution‑oriented problem‑solver with a “Figure It Out” mentality.
Adept at balancing multiple priorities in a dynamic, high‑growth environment.
Self‑motivated with a strong sense of accountability for achieving key performance indicators.
Track record of contributing to new product launches, new vertical plays, or market expansions.
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @ airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
Manages end-to-end strategy consulting projects, leads small teams through structured analysis and research, and serves as primary client contact for strategic recommendations.
At 3HORIZONS, we’re reshaping what strategy means in the real world - not as a document, but as a force for impact. We are a global strategy consultancy trusted by leading organisations across industries: from multi-billion industrial powerhouses and pharmaceutical giants to cutting-edge manufacturers and even Super Bowl champions. Our mission is simple: help leadership teams close the gap between ambition and execution - faster, smarter, and more effectively than traditional consulting ever could.
The engine behind this transformation is the Strategy in Action System:
Founded in 2005 and headquartered in London, with offices in New York, Turin and Nicosia, we bring together strategy consultants, industry experts and product innovators to deliver strategy with clarity, momentum and measurable results.
We don’t just advise - we co-create strategy and build strategic capability inside organisations, empowering teams long after the engagement ends. 3HORIZONS has been certified as a Great Place to Work® for 3 consecutive years.
Mindset & Characteristics:
How to Apply
Please upload your CV. Shortlisted candidates will be contacted for next steps.
We encourage applicants from all backgrounds and do not discriminate on the basis of age, gender, ethnicity, religion, disability, orientation or any protected characteristic.
Manages end-to-end strategy consulting projects, leads small teams conducting analysis and research, and presents client recommendations with engineering-based problem-solving approaches.
At 3HORIZONS, we’re reshaping what strategy means in the real world - not as a document, but as a force for impact. We are a global strategy consultancy trusted by leading organisations across industries: from multi-billion industrial powerhouses and pharmaceutical giants to cutting-edge manufacturers and even Super Bowl champions. Our mission is simple: help leadership teams close the gap between ambition and execution - faster, smarter, and more effectively than traditional consulting ever could.
The engine behind this transformation is the Strategy in Action System:
Founded in 2005 and headquartered in London, with offices in New York, Turin and Nicosia, we bring together strategy consultants, industry experts and product innovators to deliver strategy with clarity, momentum and measurable results.
We don’t just advise - we co-create strategy and build strategic capability inside organisations, empowering teams long after the engagement ends. 3HORIZONS has been certified as a Great Place to Work® for 3 consecutive years.
Mindset & Characteristics:
How to Apply
Please upload your CV. Shortlisted candidates will be contacted for next steps.
We encourage applicants from all backgrounds and do not discriminate on the basis of age, gender, ethnicity, religion, disability, orientation or any protected characteristic.
Manages customer relationships for a law firm SaaS platform, driving adoption and retention through proactive engagement, education, and cross-team collaboration.
Elite is the trusted automation platform for law firm operations across most of the world’s largest and most successful law firms. Elite has guided firms through every technology shift and today delivers the only cloud-native SaaS platform that unifies financial, invoice, time, and data management into a single system of action. With embedded AI, predictive analytics, and integrated payments, Elite’s products enable firms to shorten billing cycles, reduce write-offs, and unlock firm-wide insights, making financial operations the foundation for law firm innovation and growth. Learn more at elite.com.
Position Overview
The Customer Success Manager at Elite is a high-impact role focused on ensuring customers fully realize the value of our products and services. This position requires a high level of performance in customer success and SaaS environments, including driving product adoption, retention, and expansion through proactive customer engagement. A core aspect of this role will be delivering education and enablement initiatives to empower customers with the knowledge and tools they need to maximize their success with Elite’s offerings.
Work Arrangement:​Remote​
This role requires the individual to be based in ​Eastern Standard Time (EST) or Central Standard Time (CST)​time zone.
Responsibilities
Qualifications
Benefits:
Elite may use technology, including artificial intelligence-enabled tools, to assist in aspects of the recruiting and employment process. These tools are used to support, but not replace, human decision-making.
Please note that we do not offer sponsorship for this position.
Additional Information
At Elite Technology, we embrace an employee-centric, flexible work model that empowers you to do your best work in the environment that suits you. However, we also recognize the importance of in-person collaboration for key moments that truly matter.
In our flexible remote approach, you have the freedom to choose a workspace within your home country that best fits your needs. Our corporate offices are located in New York City, Los Angeles, Costa Rica, and the Philippines, providing additional options for those who prefer or need a hybrid work environment.
Our diverse global team spans the U.S., Canada, U.K., Costa Rica, the Philippines, and Australia. Please note that at this time, we are unable to hire employees located in Quebec or Ontario Provinces, Alaska, Hawaii, Puerto Rico, Louisiana, and Oklahoma .
As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. We are proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.
We also provide reasonable accommodation for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.
We are not accepting applications submitted through recruiting agencies.
Own Google Ads accounts end-to-end for DTC/eCommerce brands, managing paid media strategy, creative deployment, attribution analysis, and direct client relationships.
Everyone can run a search campaign. Almost nobody can tell you whether it worked.
That is the whole job.
Google will happily show you a 6x ROAS built almost entirely out of people who already knew your client’s name. It will auto apply assets you did not ask for. It will report a number that makes a client feel great and tells you nothing about whether you grew the business.
So we do not hire people to manage Google Ads. We hire marketers who can tell the difference between demand they created and demand they harvested, and who can prove it to a client’s face.
At Sweat Pants Agency we work with around 50 DTC and eCommerce brands, 20 to 25 of them on paid media. We spend $6 to $9M a month on Meta and $1 to $2M a month on Google. We are the only agency behind two INC #1 fastest growing brands, both from zero.
Google is where we are putting our next round of growth. You would own a set of those accounts end to end.
Here is what “end to end” actually means.
You are the account manager. We do not have any. You talk to the client directly. You write the updates, you run the calls, and you defend the call you made. The reason we do it this way is ownership. When you are the person answering for the account, it is your result, not somebody else’s summary of your result.
You own the whole funnel, not the campaign. Feed and Merchant Center, search and Shopping and PMax, Demand Gen and YouTube, the landing page, and the conversion tracking underneath all of it. If the feed is why Shopping is starving, that is yours. If the page is why the clicks do not convert, that is yours too. Our team ships advertorials, comparison pages, and PDPs in Claude Code, deploys them to Vercel, points a subdomain at them, and tests them live before anything touches the client’s Shopify theme.
You are expected to have an opinion about attribution and to defend it. We optimize to NC-CPA and NC-ROAS, not blended and not last click. We have turned brand search off to see what actually shifts to organic. We run geo holdouts. If a campaign is not incremental, we would rather know than keep the number.
You can live anywhere. We are remote and we hire worldwide. The one hard requirement is that you can take client calls during US Eastern business hours, because you are the client’s point of contact and there is nobody else to cover it. The rest of your day is yours. Nobody here is on a time clock. We judge you on output.
If you want a lane, a ticket queue, and a scope document, this is a bad fit and we will both know it fast.
If you want to own the whole picture and be judged on whether the number moved, keep reading.
What the job looks like
You are a fit if
You are not a fit if
Why this role is exciting
This is not a maintenance job. Google is where we are putting our next round of growth, and you would have real influence over how we run it.
You will work on real brands with real budgets. We test aggressively. We learn quickly. We build frameworks that scale.
You get trust on day one. You get a lot of autonomy. Some people thrive with it. You will get feedback fast either way, and if you make it through the first 30 days you will probably be here for a long time. Our retention on this team is very good and that is not an accident.
You will grow into senior strategy. We want people who want more responsibility. If you perform, you will grow.
Own Google Ads accounts end-to-end for DTC/eCommerce clients, managing strategy, client relationships, paid media campaigns, and conversion tracking with full P&L accountability.
Everyone can run a search campaign. Almost nobody can tell you whether it worked.
That is the whole job.
Google will happily show you a 6x ROAS built almost entirely out of people who already knew your client’s name. It will auto apply assets you did not ask for. It will report a number that makes a client feel great and tells you nothing about whether you grew the business.
So we do not hire people to manage Google Ads. We hire marketers who can tell the difference between demand they created and demand they harvested, and who can prove it to a client’s face.
At Sweat Pants Agency we work with around 50 DTC and eCommerce brands, 20 to 25 of them on paid media. We spend $6 to $9M a month on Meta and $1 to $2M a month on Google. We are the only agency behind two INC #1 fastest growing brands, both from zero.
Google is where we are putting our next round of growth. You would own a set of those accounts end to end.
Here is what “end to end” actually means.
You are the account manager. We do not have any. You talk to the client directly. You write the updates, you run the calls, and you defend the call you made. The reason we do it this way is ownership. When you are the person answering for the account, it is your result, not somebody else’s summary of your result.
You own the whole funnel, not the campaign. Feed and Merchant Center, search and Shopping and PMax, Demand Gen and YouTube, the landing page, and the conversion tracking underneath all of it. If the feed is why Shopping is starving, that is yours. If the page is why the clicks do not convert, that is yours too. Our team ships advertorials, comparison pages, and PDPs in Claude Code, deploys them to Vercel, points a subdomain at them, and tests them live before anything touches the client’s Shopify theme.
You are expected to have an opinion about attribution and to defend it. We optimize to NC-CPA and NC-ROAS, not blended and not last click. We have turned brand search off to see what actually shifts to organic. We run geo holdouts. If a campaign is not incremental, we would rather know than keep the number.
You can live anywhere. We are remote and we hire worldwide. The one hard requirement is that you can take client calls during US Eastern business hours, because you are the client’s point of contact and there is nobody else to cover it. The rest of your day is yours. Nobody here is on a time clock. We judge you on output.
If you want a lane, a ticket queue, and a scope document, this is a bad fit and we will both know it fast.
If you want to own the whole picture and be judged on whether the number moved, keep reading.
What the job looks like
You are a fit if
You are not a fit if
Why this role is exciting
This is not a maintenance job. Google is where we are putting our next round of growth, and you would have real influence over how we run it.
You will work on real brands with real budgets. We test aggressively. We learn quickly. We build frameworks that scale.
You get trust on day one. You get a lot of autonomy. Some people thrive with it. You will get feedback fast either way, and if you make it through the first 30 days you will probably be here for a long time. Our retention on this team is very good and that is not an accident.
You will grow into senior strategy. We want people who want more responsibility. If you perform, you will grow.
Own Google Ads accounts end-to-end for DTC/eCommerce clients, managing campaigns, landing pages, and conversion tracking while reporting directly to clients.
Everyone can run a search campaign. Almost nobody can tell you whether it worked.
That is the whole job.
Google will happily show you a 6x ROAS built almost entirely out of people who already knew your client’s name. It will auto apply assets you did not ask for. It will report a number that makes a client feel great and tells you nothing about whether you grew the business.
So we do not hire people to manage Google Ads. We hire marketers who can tell the difference between demand they created and demand they harvested, and who can prove it to a client’s face.
At Sweat Pants Agency we work with around 50 DTC and eCommerce brands, 20 to 25 of them on paid media. We spend $6 to $9M a month on Meta and $1 to $2M a month on Google. We are the only agency behind two INC #1 fastest growing brands, both from zero.
Google is where we are putting our next round of growth. You would own a set of those accounts end to end.
Here is what “end to end” actually means.
You are the account manager. We do not have any. You talk to the client directly. You write the updates, you run the calls, and you defend the call you made. The reason we do it this way is ownership. When you are the person answering for the account, it is your result, not somebody else’s summary of your result.
You own the whole funnel, not the campaign. Feed and Merchant Center, search and Shopping and PMax, Demand Gen and YouTube, the landing page, and the conversion tracking underneath all of it. If the feed is why Shopping is starving, that is yours. If the page is why the clicks do not convert, that is yours too. Our team ships advertorials, comparison pages, and PDPs in Claude Code, deploys them to Vercel, points a subdomain at them, and tests them live before anything touches the client’s Shopify theme.
You are expected to have an opinion about attribution and to defend it. We optimize to NC-CPA and NC-ROAS, not blended and not last click. We have turned brand search off to see what actually shifts to organic. We run geo holdouts. If a campaign is not incremental, we would rather know than keep the number.
You can live anywhere. We are remote and we hire worldwide. The one hard requirement is that you can take client calls during US Eastern business hours, because you are the client’s point of contact and there is nobody else to cover it. The rest of your day is yours. Nobody here is on a time clock. We judge you on output.
If you want a lane, a ticket queue, and a scope document, this is a bad fit and we will both know it fast.
If you want to own the whole picture and be judged on whether the number moved, keep reading.
What the job looks like
You are a fit if
You are not a fit if
Why this role is exciting
This is not a maintenance job. Google is where we are putting our next round of growth, and you would have real influence over how we run it.
You will work on real brands with real budgets. We test aggressively. We learn quickly. We build frameworks that scale.
You get trust on day one. You get a lot of autonomy. Some people thrive with it. You will get feedback fast either way, and if you make it through the first 30 days you will probably be here for a long time. Our retention on this team is very good and that is not an accident.
You will grow into senior strategy. We want people who want more responsibility. If you perform, you will grow.
Manage end-to-end paid search campaigns for DTC eCommerce brands, owning Google and Meta accounts, optimizing for incrementality, and serving as the client's direct point of contact.
Everyone can run a search campaign. Almost nobody can tell you whether it worked.
That is the whole job.
Google will happily show you a 6x ROAS built almost entirely out of people who already knew your client’s name. It will auto apply assets you did not ask for. It will report a number that makes a client feel great and tells you nothing about whether you grew the business.
So we do not hire people to manage Google Ads. We hire marketers who can tell the difference between demand they created and demand they harvested, and who can prove it to a client’s face.
At Sweat Pants Agency we work with around 50 DTC and eCommerce brands, 20 to 25 of them on paid media. We spend $6 to $9M a month on Meta and $1 to $2M a month on Google. We are the only agency behind two INC #1 fastest growing brands, both from zero.
Google is where we are putting our next round of growth. You would own a set of those accounts end to end.
Here is what “end to end” actually means.
You are the account manager. We do not have any. You talk to the client directly. You write the updates, you run the calls, and you defend the call you made. The reason we do it this way is ownership. When you are the person answering for the account, it is your result, not somebody else’s summary of your result.
You own the whole funnel, not the campaign. Feed and Merchant Center, search and Shopping and PMax, Demand Gen and YouTube, the landing page, and the conversion tracking underneath all of it. If the feed is why Shopping is starving, that is yours. If the page is why the clicks do not convert, that is yours too. Our team ships advertorials, comparison pages, and PDPs in Claude Code, deploys them to Vercel, points a subdomain at them, and tests them live before anything touches the client’s Shopify theme.
You are expected to have an opinion about attribution and to defend it. We optimize to NC-CPA and NC-ROAS, not blended and not last click. We have turned brand search off to see what actually shifts to organic. We run geo holdouts. If a campaign is not incremental, we would rather know than keep the number.
You can live anywhere. We are remote and we hire worldwide. The one hard requirement is that you can take client calls during US Eastern business hours, because you are the client’s point of contact and there is nobody else to cover it. The rest of your day is yours. Nobody here is on a time clock. We judge you on output.
If you want a lane, a ticket queue, and a scope document, this is a bad fit and we will both know it fast.
If you want to own the whole picture and be judged on whether the number moved, keep reading.
What the job looks like
You are a fit if
You are not a fit if
Why this role is exciting
This is not a maintenance job. Google is where we are putting our next round of growth, and you would have real influence over how we run it.
You will work on real brands with real budgets. We test aggressively. We learn quickly. We build frameworks that scale.
You get trust on day one. You get a lot of autonomy. Some people thrive with it. You will get feedback fast either way, and if you make it through the first 30 days you will probably be here for a long time. Our retention on this team is very good and that is not an accident.
You will grow into senior strategy. We want people who want more responsibility. If you perform, you will grow.
